Agincare

Care Coordinator

The closing date is 09 May 2026

Job summary

The Care Coordinator role at Agincare UK in Ferndown is a rewarding opportunity to make a difference in people's lives. The role involves matching carers to clients, ensuring continuity of care, and prioritizing communication with external stakeholders. With a competitive salary of £26,000 to £28,000 per year, the successful candidate will enjoy excellent benefits and career development opportunities.

Main duties of the job

As a Care Coordinator at Agincare UK, you will be responsible for the scheduling and coordination of care for clients in the Ferndown area. Your key responsibilities will include supporting the forward planning of scheduling, ensuring the safeguarding of clients, managing communication with external sources, and documenting absences and emergencies. You will also be part of the on-call rota system during evenings and weekends.

About us

Agincare UK is a family-run business that has been providing care and support to people since 1986. With over 4,500 team members, they are one of the UK's largest care providers and are committed to supporting care leavers to live independently. Agincare's services are regulated by the Care Quality Commission (CQC), and they are proud to offer equal opportunities to all.

Details

Date posted

10 March 2026

Pay scheme

Other

Salary

£26,000 to £28,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1471580688

Job locations

Agincare UK

Ferndown

BH22 9AG


Job description

Job responsibilities

Package Description:

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change? Or do you have a background in workforce scheduling and want to move into the care industry?

Come and join the Agincare family as aCare Coordinator!

Where you'll be working
  • Ferndown Office
  • Care Quality Commission rating -https://www.cqc.org.uk/location/1-134638765

As an Agincare employee you'll enjoy
  • £26,000 - £28,000per year
  • Refer a friend scheme - earn up to £1000*
  • Mileage 32p per mile
  • Outstanding career development
  • Fully funded training up to QCF level 5
  • Blue Light discount package
  • Company pension scheme
  • On demand pay

What is required from you?
  • A minimum of 12 months on your right to work in the UK
  • A full UK driving license and access to your own vehicle
  • Great level of attention to detail and well organised
  • Include any requirements on availability or hours
  • Coverage of On call Phone with additional pay

A day in the life of a Care Coordinator

The main purpose of the Care Coordinator is the responsibility of matching our carers to our clients across our South West.You will be responsible for all tasks related to helping with new client starts including matching and scheduling carers to clients.

  • You will support forward planning of scheduling and ensure it is consistently achieved in order to provide continuity of care;
  • You will need to understand the arrangements for ensuring all clients are safeguarded against the risk of abuse and respond appropriately to any allegations of abuse, or complaints regarding service delivery;
  • You will ensure that any communication with external sources such as next of kin, GPs, nurses, physiotherapists, and any other professionals involved are prioritised if they impact on the care and wellbeing of the Client, keeping the Registered Manager updated as appropriate;
  • You will ensure that all Care Worker holidays, sickness, unplanned absences from placement, and all emergency calls are documented electronically;
  • You will be part of the on-call rota system during evenings and weekends as and when required.

About Agincare

Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*Refer a friend bonuses are subject to terms and conditions

PLSP

Job description

Job responsibilities

Package Description:

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change? Or do you have a background in workforce scheduling and want to move into the care industry?

Come and join the Agincare family as aCare Coordinator!

Where you'll be working
  • Ferndown Office
  • Care Quality Commission rating -https://www.cqc.org.uk/location/1-134638765

As an Agincare employee you'll enjoy
  • £26,000 - £28,000per year
  • Refer a friend scheme - earn up to £1000*
  • Mileage 32p per mile
  • Outstanding career development
  • Fully funded training up to QCF level 5
  • Blue Light discount package
  • Company pension scheme
  • On demand pay

What is required from you?
  • A minimum of 12 months on your right to work in the UK
  • A full UK driving license and access to your own vehicle
  • Great level of attention to detail and well organised
  • Include any requirements on availability or hours
  • Coverage of On call Phone with additional pay

A day in the life of a Care Coordinator

The main purpose of the Care Coordinator is the responsibility of matching our carers to our clients across our South West.You will be responsible for all tasks related to helping with new client starts including matching and scheduling carers to clients.

  • You will support forward planning of scheduling and ensure it is consistently achieved in order to provide continuity of care;
  • You will need to understand the arrangements for ensuring all clients are safeguarded against the risk of abuse and respond appropriately to any allegations of abuse, or complaints regarding service delivery;
  • You will ensure that any communication with external sources such as next of kin, GPs, nurses, physiotherapists, and any other professionals involved are prioritised if they impact on the care and wellbeing of the Client, keeping the Registered Manager updated as appropriate;
  • You will ensure that all Care Worker holidays, sickness, unplanned absences from placement, and all emergency calls are documented electronically;
  • You will be part of the on-call rota system during evenings and weekends as and when required.

About Agincare

Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*Refer a friend bonuses are subject to terms and conditions

PLSP

Person Specification

Qualifications

Essential

  • To be considered for this role, you will need a minimum of 12 months' right to work in the UK, a full UK driving license, and access to your own vehicle. You should also have a great level of attention to detail and be well-organized.
Person Specification

Qualifications

Essential

  • To be considered for this role, you will need a minimum of 12 months' right to work in the UK, a full UK driving license, and access to your own vehicle. You should also have a great level of attention to detail and be well-organized.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare UK

Ferndown

BH22 9AG


Employer's website

https://www.agincare.com/ (Opens in a new tab)

Employer details

Employer name

Agincare

Address

Agincare UK

Ferndown

BH22 9AG


Employer's website

https://www.agincare.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Agincare UK

Recruitment@agincare.com

Details

Date posted

10 March 2026

Pay scheme

Other

Salary

£26,000 to £28,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1471580688

Job locations

Agincare UK

Ferndown

BH22 9AG


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