UK Health Security Agency

Operations Manager

The closing date is 20 January 2026

Job summary

The Countermeasures Development, Evaluation & Preparedness (CDEP) and Diagnostic Pathogen Characterisation (DPC) Divisions, along with other divisions in the Public Health Microbiology (PHM) Directorate, provide the laboratory-based capability for UKHSA.

You will be joining an efficient and fast-paced team - based on the Porton site - who work closely with Scientific laboratory-based staff and supporting UKHSA functions such as Safety, Quality, Commercial, Finance, Estates and Engineering. The team ensures the department has the resources and systems in place to allow delivery of high-quality scientific data. This role provides specialist, site-based operational management and support to all activities within CDEP, DPC and other operational functions as required across the Porton site/UKHSA functions.

Main duties of the job

Key working relationships: The post holder will develop working relationships and communicate regularly with a wide range of individuals; internal and external to UKHSA. This will include, but is not limited to, the following.

Internal

  • Divisional Deputy Directors, CDEP/DPC Operational Lead & Head of Operations, Senior and other Operations Managers, Heads of Departments, Project Team Leaders, Scientific Leads, Scientists, supporting functions i.e. HR, OH, Finance, Commercial, wider PHM.

External

  • Suppliers, customers, scientists, regulatory bodies.

We are currently recruiting for 1 post with the potential for further similar posts becoming available in the near future.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Details

Date posted

06 January 2026

Pay scheme

Other

Salary

£56,185 to £66,581 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-TM-62395156-EXT

Job locations

Scientific Campus

Porton

SP4 0JG


Job description

Job responsibilities

  1. To manage and lead on assigned division wide operational duties within CDEP & DPC.
  2. To take responsibility and lead in the maintenance, improvement and management of assigned systems, policies and processes that ensure business delivery and service provision to CDEP & DPC and its customers. This includes formulating and executing plans, monitoring outcomes, measures and benefits and to reporting all findings to the Divisions.
  3. Take a lead in influencing other departments/service providers to improve/enhance the service they provide to CDEP & DPC.
  4. Contribute to and lead on change initiatives e.g. Harlow relocation Programme of activities.
  5. Establish links and collaborations within and outside UKHSA as necessary to benefit the Divisions.
  6. Assist senior colleagues, leading where necessary, in developing the Divisions operational strategy in support of the scientific strategy: executing the strategy, identifying and responding to opportunities as they arise.
  7. Take lead responsibility for the supervision, training and management of staff as appropriate.
  8. Provide reports as required and lead on preparation of presentations, operational publications and liaison via teleconferences with internal and external colleagues, stakeholders and customer as well as dealing with enquiries as necessary.
  9. To ensure that the Division undertakes work in accordance with the UKHSAs Code of Safety Practice and to work within any Quality or other Systems that are applicable to the Division and Porton site.
  10. To fulfil the requirements of Civil Service Behaviours.
  11. To comply with all UKHSA policies and procedures.
  12. To perform any other duties required by the Line manager commensurate with grade.

This list is not exhaustive.

It should be noted that the work of the Divisions is of a confidential nature and must not be communicated to other persons except where required for authorised purposes.

Essential Criteria

  • BSc in Biological Sciences
  • Experience of managing and leading in a Core Operations Team, making tactical decisions in a regulated (eg. Safety, Quality) life/medical sciences laboratory, or Healthcare related environment
  • Confident and effective communicator
  • Possess excellent organisation and planning skills
  • Proven ability to build relationships and work collaboratively
  • Experience of using problem solving skills to drive system or service improvement
  • Ability to respond to sudden and unexpected demands in a calm and efficient manner
  • Proficient in the use of MS Office applications

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours, Experience, Strengths and Technical SkillsSuccess Profiles - GOV.UK

Stage 1: Application

You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 1500 word supporting statement.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and supporting statement will be marked together.

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

The pile meets all essential criteria will proceed to shortlisting

Shortlisting: In the event of a large number of applications we will conduct an initial sift on the lead criteria

  • Experience of managing and leading in a Core Operations Team, making tactical decisions in a regulated (eg. Safety, Quality) life/medical sciences laboratory, or Healthcare related environment

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 1500 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

The following will be tested at interview:

  • Behaviours
  • Strengths
  • Experience
  • Technical skills

The Behaviours tested during the interview stage will be:

  • Communicating and influencing
  • Changing and improving
  • Working together
  • Managing a quality service

You will be asked to prepare and present a 5-10 minute (maximum) presentation. The subject will be anexample of managing and leading the development or implementation of a new system, process or improvement.

You will also be asked strength based questions.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Location

This role is being offered as office based at our Scientific Campus in Porton. Please note hybrid working is not available for this role.

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates will require Counter Terrorism Check (CTC) as a minimum with willingness and capability to work towards Security Check (SC) clearance.

You should normally have been resident in the United Kingdom for the last 3 years to obtain Counter Terrorism Check (CTC) and 5 years to obtain Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting at this higher level and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Job description

Job responsibilities

  1. To manage and lead on assigned division wide operational duties within CDEP & DPC.
  2. To take responsibility and lead in the maintenance, improvement and management of assigned systems, policies and processes that ensure business delivery and service provision to CDEP & DPC and its customers. This includes formulating and executing plans, monitoring outcomes, measures and benefits and to reporting all findings to the Divisions.
  3. Take a lead in influencing other departments/service providers to improve/enhance the service they provide to CDEP & DPC.
  4. Contribute to and lead on change initiatives e.g. Harlow relocation Programme of activities.
  5. Establish links and collaborations within and outside UKHSA as necessary to benefit the Divisions.
  6. Assist senior colleagues, leading where necessary, in developing the Divisions operational strategy in support of the scientific strategy: executing the strategy, identifying and responding to opportunities as they arise.
  7. Take lead responsibility for the supervision, training and management of staff as appropriate.
  8. Provide reports as required and lead on preparation of presentations, operational publications and liaison via teleconferences with internal and external colleagues, stakeholders and customer as well as dealing with enquiries as necessary.
  9. To ensure that the Division undertakes work in accordance with the UKHSAs Code of Safety Practice and to work within any Quality or other Systems that are applicable to the Division and Porton site.
  10. To fulfil the requirements of Civil Service Behaviours.
  11. To comply with all UKHSA policies and procedures.
  12. To perform any other duties required by the Line manager commensurate with grade.

This list is not exhaustive.

It should be noted that the work of the Divisions is of a confidential nature and must not be communicated to other persons except where required for authorised purposes.

Essential Criteria

  • BSc in Biological Sciences
  • Experience of managing and leading in a Core Operations Team, making tactical decisions in a regulated (eg. Safety, Quality) life/medical sciences laboratory, or Healthcare related environment
  • Confident and effective communicator
  • Possess excellent organisation and planning skills
  • Proven ability to build relationships and work collaboratively
  • Experience of using problem solving skills to drive system or service improvement
  • Ability to respond to sudden and unexpected demands in a calm and efficient manner
  • Proficient in the use of MS Office applications

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours, Experience, Strengths and Technical SkillsSuccess Profiles - GOV.UK

Stage 1: Application

You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 1500 word supporting statement.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and supporting statement will be marked together.

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

The pile meets all essential criteria will proceed to shortlisting

Shortlisting: In the event of a large number of applications we will conduct an initial sift on the lead criteria

  • Experience of managing and leading in a Core Operations Team, making tactical decisions in a regulated (eg. Safety, Quality) life/medical sciences laboratory, or Healthcare related environment

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 1500 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

The following will be tested at interview:

  • Behaviours
  • Strengths
  • Experience
  • Technical skills

The Behaviours tested during the interview stage will be:

  • Communicating and influencing
  • Changing and improving
  • Working together
  • Managing a quality service

You will be asked to prepare and present a 5-10 minute (maximum) presentation. The subject will be anexample of managing and leading the development or implementation of a new system, process or improvement.

You will also be asked strength based questions.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Location

This role is being offered as office based at our Scientific Campus in Porton. Please note hybrid working is not available for this role.

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates will require Counter Terrorism Check (CTC) as a minimum with willingness and capability to work towards Security Check (SC) clearance.

You should normally have been resident in the United Kingdom for the last 3 years to obtain Counter Terrorism Check (CTC) and 5 years to obtain Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting at this higher level and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Person Specification

Application form and supporting statement

Essential

  • Application form and supporting statement

Behaviours

Essential

  • Changing and improving
  • Communicating and influencing
  • Working together
  • Managing a quality service

Technical Skills

Essential

  • Presentation
Person Specification

Application form and supporting statement

Essential

  • Application form and supporting statement

Behaviours

Essential

  • Changing and improving
  • Communicating and influencing
  • Working together
  • Managing a quality service

Technical Skills

Essential

  • Presentation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Scientific Campus

Porton

SP4 0JG


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Scientific Campus

Porton

SP4 0JG


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Resourcing Support Officer

Timor Miakhel

timor.miakhel@ukhsa.gov.uk

Details

Date posted

06 January 2026

Pay scheme

Other

Salary

£56,185 to £66,581 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-TM-62395156-EXT

Job locations

Scientific Campus

Porton

SP4 0JG


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)