UK Health Security Agency

Vaccine and Immunisation Programme Operations Support

The closing date is 06 November 2025

Job summary

We are looking for a V&I Programme Operations Support to join the Commercial, Vaccines and Countermeasures Delivery (CVCD) directorate. The CVCD directorate is pivotal to UKHSA's mission, overseeing the comprehensive delivery of commercial, contract management, and business development functions. It manages a vast commercial portfolio, ensuring the agency has the resources to address health security threats. The directorate leads the procurement, storage, and distribution of vaccines and countermeasures for national immunisation and emergency response programmes. It fosters industry partnerships, drives strategic market engagement, and builds supply chain resilience. Additionally, the team is responsible for investment governance, dispute management, and building commercial capabilities. They also develop and execute strategies for income generation, leveraging UKHSA's expertise and facilities to secure funding and commercial opportunities.

This role is part of the Vaccines Programmes and Operations division and reports into the Vaccine Programme Operations Project Lead.

This role supports the G7 lead, and SEO, in delivering on a set of immunisation programmes, taking action on the programme of work to contribute to continued supply of vaccine for those specific programmes. This role will support the operations and project management function within this team.

Main duties of the job

The role of Vaccinations & Immunisations Programme Operations Support covers a diverse range of activities to support the delivery of the project's objectives, which will typically be moderate in complexity. You will support the smooth running of the project by supporting the Project Lead through operations processes, and the co-ordination of business management actions and activities on their behalf.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Details

Date posted

23 October 2025

Pay scheme

Other

Salary

£33,422 to £45,353 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-LT-62092807-EXT

Job locations

Core HQs

Birmingham, Leeds, Liverpool, London (Canary Wharf)

E14 4PU


Job description

Job responsibilities

The main responsibilities for this role are as follows:

  • Manage and liaise with internal and external stakeholders.
  • Act as a point of contact for internal operations stakeholders across the Directorate.
  • Implement and maintain systems to enable effective planning and scheduling.
  • Supporting the development of business cases.
  • Support and feed into correspondence relating to operations.
  • Manage queries relating to project and operations support.
  • Produce project status reports, performance data and research new information.
  • Support the Project Lead with planning.
  • Build and maintain strong professional relationships with a wide range of internal and external stakeholders.
  • Maintain a central repository of current and historic documentation in relation to projects and programmes being supported.
  • Act as point of contact for project responses to requests for information and signpost accordingly.
  • Monitor the project spend, compile budgets, and support the development of business cases.
  • Support project and project/programme team by facilitating process sharing, meetings, note taking and governance.
  • Maintain the project asset register.
  • Maintain the project risk and issues log, working with risk managers to resolve issues and escalating where appropriate.
  • Support the Governance and Reporting of a project/programme with data gathering from stakeholders to enable reporting and decision making, using standard templates.
  • The job holder will be supported to work towards achieving Government Project Delivery Accreditation where they do not already hold this.

Essential Criteria:

  • Ability to work independently in a fast-paced environment.
  • Works well under pressure, effectively manages multiple tasks, in a fast-changing and ambiguous environment, with a keen attention to detail.
  • Understands the importance of deliverables and milestones.
  • Ability to work with limited supervision to tight and often changing timescales
  • Excellent stakeholder engagement skills, with experience liaising with internal and external stakeholders to address project management and / or operational queries.
  • Excellent written and verbal communication skills, with the ability to challenge effectively to ensure the correct information is presented at the right time.
  • Strong interpersonal skills, and the ability to develop effective relationships with a wide range of stakeholders.
  • Ability to quickly understand the core aspects of the vaccine programs that they are supporting, and how to best access the range of expertise needed across to maximise impact.
  • Strong capability in using Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Ability to support with the preparation of business cases.

Desirable Criteria:

  • Working knowledge in a project or programme environment covering planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies and assurance.
  • Experience of working in an operational role.

Selection Process Details

Stage 1: Application & Sift

This vacancy is using Success Profiles - GOV.UK and will assess your Behaviours, Strengths and Experience.

At sift stage you will be assessed against the 10 essential criteria listed in the job advert.

You will be required to complete an:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Supporting Statement

Healthjobs UK has a word limit of 1500, but your statement of suitability must be no more than 750 words.

This should outline how your skills, experience and knowledge provide evidence of your suitability for the role.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible)

Longlisting: In the event of a large number of applications we may longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

If longlisting is used, the pile 'meets all essential criteria' will proceed to shortlisting.

Shortlisting: if we receive a large number of applications an initial sift against the lead criteria of:

  • Works well under pressure, effectively manages multiple tasks, in a fast-changing and ambiguous environment, with a keen attention to detail
  • Excellent stakeholder engagement skills, with experience liaising with internal and external stakeholders to address project management and / or operational queries

Please note feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single remote interview.

During the interview we will assess your experience, strengths and behaviours.

The behaviours assessed will be:

  • Leadership
  • Working Together
  • Delivering at Pace

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your record.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility CriteriaExternal:Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport linkand benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Salary Information/Bands

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

£33,422-£40,731 (National)

£35,587-£43,244 (Outer)

£37,749-£45,353 (Inner)

Job description

Job responsibilities

The main responsibilities for this role are as follows:

  • Manage and liaise with internal and external stakeholders.
  • Act as a point of contact for internal operations stakeholders across the Directorate.
  • Implement and maintain systems to enable effective planning and scheduling.
  • Supporting the development of business cases.
  • Support and feed into correspondence relating to operations.
  • Manage queries relating to project and operations support.
  • Produce project status reports, performance data and research new information.
  • Support the Project Lead with planning.
  • Build and maintain strong professional relationships with a wide range of internal and external stakeholders.
  • Maintain a central repository of current and historic documentation in relation to projects and programmes being supported.
  • Act as point of contact for project responses to requests for information and signpost accordingly.
  • Monitor the project spend, compile budgets, and support the development of business cases.
  • Support project and project/programme team by facilitating process sharing, meetings, note taking and governance.
  • Maintain the project asset register.
  • Maintain the project risk and issues log, working with risk managers to resolve issues and escalating where appropriate.
  • Support the Governance and Reporting of a project/programme with data gathering from stakeholders to enable reporting and decision making, using standard templates.
  • The job holder will be supported to work towards achieving Government Project Delivery Accreditation where they do not already hold this.

Essential Criteria:

  • Ability to work independently in a fast-paced environment.
  • Works well under pressure, effectively manages multiple tasks, in a fast-changing and ambiguous environment, with a keen attention to detail.
  • Understands the importance of deliverables and milestones.
  • Ability to work with limited supervision to tight and often changing timescales
  • Excellent stakeholder engagement skills, with experience liaising with internal and external stakeholders to address project management and / or operational queries.
  • Excellent written and verbal communication skills, with the ability to challenge effectively to ensure the correct information is presented at the right time.
  • Strong interpersonal skills, and the ability to develop effective relationships with a wide range of stakeholders.
  • Ability to quickly understand the core aspects of the vaccine programs that they are supporting, and how to best access the range of expertise needed across to maximise impact.
  • Strong capability in using Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Ability to support with the preparation of business cases.

Desirable Criteria:

  • Working knowledge in a project or programme environment covering planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies and assurance.
  • Experience of working in an operational role.

Selection Process Details

Stage 1: Application & Sift

This vacancy is using Success Profiles - GOV.UK and will assess your Behaviours, Strengths and Experience.

At sift stage you will be assessed against the 10 essential criteria listed in the job advert.

You will be required to complete an:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Supporting Statement

Healthjobs UK has a word limit of 1500, but your statement of suitability must be no more than 750 words.

This should outline how your skills, experience and knowledge provide evidence of your suitability for the role.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible)

Longlisting: In the event of a large number of applications we may longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

If longlisting is used, the pile 'meets all essential criteria' will proceed to shortlisting.

Shortlisting: if we receive a large number of applications an initial sift against the lead criteria of:

  • Works well under pressure, effectively manages multiple tasks, in a fast-changing and ambiguous environment, with a keen attention to detail
  • Excellent stakeholder engagement skills, with experience liaising with internal and external stakeholders to address project management and / or operational queries

Please note feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single remote interview.

During the interview we will assess your experience, strengths and behaviours.

The behaviours assessed will be:

  • Leadership
  • Working Together
  • Delivering at Pace

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your record.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility CriteriaExternal:Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport linkand benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Salary Information/Bands

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

£33,422-£40,731 (National)

£35,587-£43,244 (Outer)

£37,749-£45,353 (Inner)

Person Specification

Application form and supporting statement

Essential

  • Application form and supporting statement

Behaviours

Essential

  • Leadership
  • Working Together
  • Delivering at Pace
Person Specification

Application form and supporting statement

Essential

  • Application form and supporting statement

Behaviours

Essential

  • Leadership
  • Working Together
  • Delivering at Pace

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Core HQs

Birmingham, Leeds, Liverpool, London (Canary Wharf)

E14 4PU


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Core HQs

Birmingham, Leeds, Liverpool, London (Canary Wharf)

E14 4PU


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Resourcing Support Officer

Lisa Tweedie

Lisa.Tweedie@ukhsa.gov.uk

Details

Date posted

23 October 2025

Pay scheme

Other

Salary

£33,422 to £45,353 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-LT-62092807-EXT

Job locations

Core HQs

Birmingham, Leeds, Liverpool, London (Canary Wharf)

E14 4PU


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)