Job responsibilities
- Act as key point of contact for the CDO communications function.
- Provide professional and administration support to the team including responding to emails, inbox management, diary management and supporting meetings.
- Ensure meetings are arranged with the right people at the right time to progress priorities.
- Support the Communications Business Partner in providing strategic communication advice to leaders across CDO and in developing their engagement skills.
- Create engaging content for a range of communication channels.
- Lead on logistics and coordination of events, learning sessions, and Town Halls.
- Produce and manage virtual events on MS Teams and MS Teams Town Hall (previously MS Teams Live).
- Support the delivery of internal communication content, ensuring products are delivered to a high quality.
- Align CDO communication to key change programmes and delivery milestones and ensure effective planning.
- Analyse and segment internal audiences to target communication effectively.
- Maintain and develop a group SharePoint hub.
- Support the creation of high-quality presentations to a range of stakeholders.
- Commission requests for information and take responsibility for drafting summaries of the responses.
- Support the Communications Business Partner with corporate initiatives and tasks.
- Advise on, analyse and support the implementation of feedback mechanisms to measure employee engagement.
- Liaise with CDO Private Office on regular strategic priorities.
- Develop strong relationships across the group.
Other responsibilities:
- Provide best practice advice and guidance to colleagues.
- Prepare and coordinate team meetings, senior leader briefings, and performance reports.
- Support the coordination of an engagement network to support strategic campaigns.
- Support staff engagement activity within the group, including responding to People Survey results and action planning.
- Act as an ambassador for the CDO communications function in all engagement with all parties, demonstrating UKHSAs values and behaviours.
- Be aware of the bigger picture across government priorities and how UKHSAs work aligns with and supports this agenda.
This list is not exhaustive.
Essential criteria:
- Excellent time management and administration skills.
- Strong organisational and communication skills, with the ability to manage multiple priorities and deliver clear, engaging messages to diverse audiences.
- Experience of creative and innovative internal communication approaches, and the ability to write clearly and concisely.
- Experience in planning and delivering engagement initiatives, including workshops and large-scale events.
- Able to identify and handle potential risks, understanding when to tackle issues directly and when to escalate, and demonstrating sound judgement in your advice to colleagues.
- Effective stakeholder management skills, with the ability to build and maintain productive relationships at all levels.
- Strong facilitation skills.
- Experience of advising, analysing and supporting the implementation of feedback mechanisms.
- Self-motivated and proactive approach, seeking out information that may need to be communicated.
- Able to prioritise and co-ordinate reactive work with longer-term proactive tasks.
- Proficiency with Microsoft Office suite particularly Outlook, PowerPoint, and SharePoint, with the ability to learn new tools and embrace artificial intelligence in a safe way.
Desirable criteria:
- Experience of working alongside a communications team and awareness of Government Communication Service standards.
- An understanding of Government Digital Accessibility Standards.
Selection Process Detail
This vacancy is using Success Profiles and will assess your Behaviours, Strengths, Experience and Technical skills.
Stage 1: Application & Sift Success Profiles
You will be required to complete an application form. You will be assessed on the listed 11 essential criteria, and this will be in the form of a:
- Application form (Employer/ Activity history section on the application).
- 750 word supporting statement.
This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.
The Application form and supporting statement will be marked together.
Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.
Longlisting:
In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
Those falling in the 'Meetsall essential criteria' will progress to shortlisting.
Shortlisting:
In the event of a large number of applications we will shortlist on the following essential criteria:
- Excellent time management and administration skills.
- Strong organisational and communication skills, with the ability to manage multiple priorities and deliver clear, engaging messages to diverse audiences.
Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.
If you are successful at this stage, you will progress to interview & assessment.
Please do not exceed 750 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
Stage 2:Interview
Success Profiles
You will be invited to a remote interview.
Behaviours, Technical Skills and Strengths will be tested at interview.
You will be expected to prepare and present a 5 to 10 minute presentation. The subject of this will be:
- Delivering impact through engagement: My strategy for supporting communications excellence in the Chief Data Officer Group at UKHSA.
The Behaviours tested during the interview stage will be:
- Managing a quality service (Lead behaviour)
- Communicating and influencing
- Working together
- Delivering at pace
Interviews dates are yet to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Location
This role is being offered as hybrid working based at any of our Core HQs.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).
Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Salary Bands
National: £33,422 to £40,731Outer London: £35,587 to £43,244Inner London: £37,749 to £45,353
Per annum, pro rata.
Please note: If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.
