Business Operations Manager

Job description

Job responsibilities

Main duties and responsibilities continued:

Operational management

• Actively seek to identify, recommend, and implement improvements.
• Manage the co-ordination and completion of various directorate submissions for monthly and quarterly business returns (i.e., quality plans/self-assessments, scorecard) and internal audits.
• Manage the co-ordination and maintaining of up-to-date tactical team risk registers for the Directorate and ensure there is effective two-way flow of risk related information up to the Senior Team including a tracking mechanism and escalation process.
• Undertakes procurement activity in liaison with Procurement Professionals.

Human Resources Management

• Support the senior management team to plan, implement and coordinate delivery of an effective training and development programme for the Directorate working in liaison with (Learning and Development) L&D and Workforce colleagues were appropriate.Oversee and recruitment activity for the directorate working with recruitment, HR and Finance teams where appropriate.Support the successful induction of new staff into the Directorate or Centre, including organisation of new IT equipment, passes etc.

Planning and Organisation

• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with business priorities.
• Contribute to short-, medium- and long-term business plans, achieving quality outcomes.
• Oversight of key directorate projects, including working with project and programme professionals to create and maintain effective project management plans and processes.
• Develop and implement effective records management processes relevant to business needs and ensure they are maintained.
• Contribute to the development of key performance indicators for the successful assessment of individual and work areas success.

Essential role criteria

• Significant relevant experience working in a business support role, including experience of monitoring budgets and procurement processes.
• Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style
• Ability to deal with complex matters and difficult situations, requiring persuasion and influence
• Ability to plan for long and short-term and adjust plans and resource to meet requirements
• You think ahead to anticipate, identify, and address any risks or problems before they occur.
• An understanding of and commitment to equality of opportunity and good working relationships.

Desirable role criteria:

• Experience of managing projects and reporting risk
• Knowledge of project principles, techniques, and tools
• Ability to use digital tools and understand where they can best be deployed

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours, Strengths and Experience.

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed (6) essential criteria, and this will be in the form of a:

• Application form (Employer/ Activity history section on the application)
• 1000 word supporting statement

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

Longlisting:

In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets someessential criteria
• Meets no essentialcriteria

The following will be taken through to the next stage:

• Meets all essential criteria

Shortlisting:

In the event of a large number of applications we will shortlist on the following:

• Significant relevant experience working in a business support role, including experience of monitoring budgets and procurement processes.
• Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style
• Ability to plan for long and short-term and adjust plans and resource to meet requirements

Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 1000 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Stage 2: Interview

You will be invited to a (single) face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Behaviours,experience, and strengths will be tested at interview.

You will be asked to prepare and present a 510-minute presentation. The subject of this will be sent to you prior to interview.

The Behaviours tested during the interview stage will be:

• Seeing the bigger picture (Lead behaviour)
• Changing and Improving
• Communicating and Influencing

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria - External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at our Bristol office.

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month). Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Person Specification

Application form & supporting statement

Essential

• Application form & supporting statement

Behaviours

Essential

• Seeing the bigger picture - Lead behaviour
• Changing and improving
• Communicating and influencing

Essential Criteria

Essential

• Presentation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Bristol

Bristol

BS1 6EH

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)