UK Health Security Agency

Marketing Production Manager

The closing date is 03 June 2025

Job summary

This role sits within the Commercial, Vaccines and Countermeasures Delivery (CVCD) Directorate. Truly dynamic, our teams operate at significant pace in a commercially complex environment. UKHSA's Commercial teams continue to play a central role in priority activity, supporting the response to health threats such as Mpox (Monkeypox) and Strep A as they occur, and ensuring a resilient infrastructure to secure the UK in the strongest position to protect the public from future threats to health.

The Business Development team supports achievement of UKHSA's goals by helping win external funding for research, and commercialising services created through the agency's wide-ranging scientific and public health expertise. In particular, the department manages and exploits the agency's strong Intellectual Property portfolio, realising a significant financial return on the investment of public funds to generate high quality public health interventions and assets, and reducing the cost to the government of cutting-edge public health capabilities.

Main duties of the job

Business Development must constantly adapt to meet the changing needs of the organisation and continually seeks to strengthen its skills base in the spectrum of capabilities represented by UKHSA. The team aligns with Department of Health and Social Care and HM Treasury's commercial policies related to managing public money and Knowledge Asset management, thus ensuring the organisation meets its obligations under the current legislation and case law. The team also coordinates the response to external audits and enquiries related to income generation, fulfilling statutory requirements such as freedom of information requests.

The Marketing Production Manager is an experienced, competent designer who can develop designs and marketing materials to support the Business Development team, promoting UKHSA's products and services to the research and commercial markets. This includes the development of advertising and promotional campaigns to promote new and existing products and services.

The role undertakes all aspects of the development, design and delivery of a wide variety of new visual digital and print materials for customers across the UKHSA organisation, to support engagement, planning, advertising, event organisation, product and service development and research. UKHSA also participates in many national and international events and exhibition materials and associated collateral needs to be designed and produced.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Details

Date posted

20 May 2025

Pay scheme

Other

Salary

£40,661 to £46,613 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-LT-304254-EXT

Job locations

Scientific Campus

Porton Down

SP4 0JG


Job description

Job responsibilities

  • Have regular contact with internal and external stakeholders, often with the need to engage with them over sensitive, complex, contentious, and confidential issues.
  • Participate in relevant internal and external working groups/projects, services, and initiatives to provide project information and analytical advice and expertise.
  • Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders.
  • Liaise with other UKHSA Managers to share best practice and achieve collaboration that contributes to UKHSAs mission.

Key duties will include, but are not limited to:

  • Design, print, basic copywriting, editing and event coordination support
  • Managing the production of a wide range of bespoke print and digital marketing materials, including leaflets, brochures, ads, banners, guides, logos, e-learning graphics, animations, digital visual content (for web and social media), posters, flyers, newsletters, e-newsletters, illustrations.
  • Conceptualising, designing and artwork delivery of bespoke marcoms collateral using Adobe Creative Suite (including InDesign, Illustrator, Photoshop, or similar software package) and Microsoft Office Suite.
  • Interpreting data and information to create unique infographics and visualisations which communicate knowledge quickly, simply and effectively to engage target audiences.
  • Supporting event management and coordination including conferences, seminars, receptions and exhibitions.
  • Copy writing, editing and sub-editing including implementing editorial changes from the marketing manager and stakeholders as required and providing proofing.
  • Determining new design solutions for complex and challenging design briefs including making decisions on appropriate format, imagery, layout and typography, based on stakeholder requirements, user/market research, including competitor activity, and campaign evaluation as required.
  • Developing and testing design templates, enabling flexibility and continuity of themes and visual solutions across product lines.
  • Evaluating, updating and improving existing designs and products as required, including archiving / retrieval.
  • Ensuring design work aligns to the UKHSA brand identity, editorial guidance and wider GOV.UK requirements where applicable.
  • Liaising with printers and designers, organising photo shoots and sourcing imagery.
  • Marketing and marcom planning, coordination, collaboration and administration
  • Contributing to, and developing, marketing and marketing communication plans and strategies.
  • Liaising and networking with a range of stakeholders including customers, colleagues, suppliers, and partner organisations.
  • Collaborating, managing customer relationships and communicating with target audiences to ensure marketing products meet key stakeholder, user and UKHSA objectives.
  • Managing task workflow, working at pace on multiple projects.
  • Sharing knowledge and practice guidance, advising UKHSA colleagues on brand, accessibility, publishing, production and proofing process, image use and digital technology as required.
  • Arranging the effective distribution of marketing materials, electronically or in print.
  • Keeping up to date with design and technology developments and applying government advances and requirements, such as accessibility and digital communication. Undertaking training where available.
  • Supporting the Business Development and Marketing Manager, Senior Business Development Managers and other colleagues as required.

Role Criteria and Other Requirements

Essential criteria

  • Advanced skills in typography, illustration, photo-editing and layout design, demonstrating ongoing professional development
  • Strong analytical skills and sound knowledge of, and ability to apply digital media techniques as well as excellent broader IT skills and knowledge of physical print techniques
  • Strong stakeholder engagement experience. Demonstrable experience in presenting and communicating highly complex, sensitive, and contentious information to senior stakeholders and large and influential groups, often on difficult and controversial issues
  • Strong problem-solving skills in a complex and technical environment. Ability to adapt quickly, plan and organise activities at pace in response to changes in demands and priorities
  • Confident in communicating and using influencing skills to work effectively with senior managers
  • Ability to project manage and work on own initiative by organising workload effectively, allocating work as necessary and at pace

Desirable criteria:

  • Experience of working as a Graphic and/or Visual Designer within a government department
  • Strategic thinking ability to anticipate and resolve problems before they arise
  • Knowledge of health sector or scientific communications
  • Understanding of commercialisation and income generation in the public sector

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours, Technical skills, Ability and Experience.

Stage 1: Application & Sift

Success profiles

You will be required to complete an application form. You will be assessed on the listed 6 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

The piles meets all essential criteria and meets some essential criteria will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of:

  • Advanced skills in typography, illustration, photo-editing and layout design, demonstrating ongoing professional development

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessmentPlease do not exceed 750 words. We will not consider any words over and above this number.Feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Behaviours and technical experience will be tested at interview.

There will be a Presentation required of your previous work/portfolio, more information will be provided regarding this closer to the time to those successful at securing an interview.

The Behaviours tested during the interview stage will be:

  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Interviews dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Location

This role is being offered as office/lab based at our Scientific Campus in Porton Down. Please note hybrid working is not available for this role (there maybe an opportunity to work 1-2 days from home on a non-contractual basis, which will be discussed with the successful candidate).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-terrorist Check. If based at one of our scientific campuses, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Face to face Interviews

If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Job description

Job responsibilities

  • Have regular contact with internal and external stakeholders, often with the need to engage with them over sensitive, complex, contentious, and confidential issues.
  • Participate in relevant internal and external working groups/projects, services, and initiatives to provide project information and analytical advice and expertise.
  • Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders.
  • Liaise with other UKHSA Managers to share best practice and achieve collaboration that contributes to UKHSAs mission.

Key duties will include, but are not limited to:

  • Design, print, basic copywriting, editing and event coordination support
  • Managing the production of a wide range of bespoke print and digital marketing materials, including leaflets, brochures, ads, banners, guides, logos, e-learning graphics, animations, digital visual content (for web and social media), posters, flyers, newsletters, e-newsletters, illustrations.
  • Conceptualising, designing and artwork delivery of bespoke marcoms collateral using Adobe Creative Suite (including InDesign, Illustrator, Photoshop, or similar software package) and Microsoft Office Suite.
  • Interpreting data and information to create unique infographics and visualisations which communicate knowledge quickly, simply and effectively to engage target audiences.
  • Supporting event management and coordination including conferences, seminars, receptions and exhibitions.
  • Copy writing, editing and sub-editing including implementing editorial changes from the marketing manager and stakeholders as required and providing proofing.
  • Determining new design solutions for complex and challenging design briefs including making decisions on appropriate format, imagery, layout and typography, based on stakeholder requirements, user/market research, including competitor activity, and campaign evaluation as required.
  • Developing and testing design templates, enabling flexibility and continuity of themes and visual solutions across product lines.
  • Evaluating, updating and improving existing designs and products as required, including archiving / retrieval.
  • Ensuring design work aligns to the UKHSA brand identity, editorial guidance and wider GOV.UK requirements where applicable.
  • Liaising with printers and designers, organising photo shoots and sourcing imagery.
  • Marketing and marcom planning, coordination, collaboration and administration
  • Contributing to, and developing, marketing and marketing communication plans and strategies.
  • Liaising and networking with a range of stakeholders including customers, colleagues, suppliers, and partner organisations.
  • Collaborating, managing customer relationships and communicating with target audiences to ensure marketing products meet key stakeholder, user and UKHSA objectives.
  • Managing task workflow, working at pace on multiple projects.
  • Sharing knowledge and practice guidance, advising UKHSA colleagues on brand, accessibility, publishing, production and proofing process, image use and digital technology as required.
  • Arranging the effective distribution of marketing materials, electronically or in print.
  • Keeping up to date with design and technology developments and applying government advances and requirements, such as accessibility and digital communication. Undertaking training where available.
  • Supporting the Business Development and Marketing Manager, Senior Business Development Managers and other colleagues as required.

Role Criteria and Other Requirements

Essential criteria

  • Advanced skills in typography, illustration, photo-editing and layout design, demonstrating ongoing professional development
  • Strong analytical skills and sound knowledge of, and ability to apply digital media techniques as well as excellent broader IT skills and knowledge of physical print techniques
  • Strong stakeholder engagement experience. Demonstrable experience in presenting and communicating highly complex, sensitive, and contentious information to senior stakeholders and large and influential groups, often on difficult and controversial issues
  • Strong problem-solving skills in a complex and technical environment. Ability to adapt quickly, plan and organise activities at pace in response to changes in demands and priorities
  • Confident in communicating and using influencing skills to work effectively with senior managers
  • Ability to project manage and work on own initiative by organising workload effectively, allocating work as necessary and at pace

Desirable criteria:

  • Experience of working as a Graphic and/or Visual Designer within a government department
  • Strategic thinking ability to anticipate and resolve problems before they arise
  • Knowledge of health sector or scientific communications
  • Understanding of commercialisation and income generation in the public sector

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours, Technical skills, Ability and Experience.

Stage 1: Application & Sift

Success profiles

You will be required to complete an application form. You will be assessed on the listed 6 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria
  • Meets some essential criteria
  • Meets no essential criteria

The piles meets all essential criteria and meets some essential criteria will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of:

  • Advanced skills in typography, illustration, photo-editing and layout design, demonstrating ongoing professional development

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessmentPlease do not exceed 750 words. We will not consider any words over and above this number.Feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Behaviours and technical experience will be tested at interview.

There will be a Presentation required of your previous work/portfolio, more information will be provided regarding this closer to the time to those successful at securing an interview.

The Behaviours tested during the interview stage will be:

  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Interviews dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Location

This role is being offered as office/lab based at our Scientific Campus in Porton Down. Please note hybrid working is not available for this role (there maybe an opportunity to work 1-2 days from home on a non-contractual basis, which will be discussed with the successful candidate).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-terrorist Check. If based at one of our scientific campuses, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Face to face Interviews

If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Person Specification

Application form and statement of suitability

Essential

  • Application form and statement of suitability

Behaviours

Essential

  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
Person Specification

Application form and statement of suitability

Essential

  • Application form and statement of suitability

Behaviours

Essential

  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Scientific Campus

Porton Down

SP4 0JG


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Scientific Campus

Porton Down

SP4 0JG


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Resourcing Support Officer

Lisa Tweedie

Lisa.Tweedie@ukhsa.gov.uk

Details

Date posted

20 May 2025

Pay scheme

Other

Salary

£40,661 to £46,613 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-LT-304254-EXT

Job locations

Scientific Campus

Porton Down

SP4 0JG


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)