Business Support Officer

Job description

Job responsibilities

Your key responsibilities will include:

• Provide operational support to a range of corporate functions which may include recruitment, induction, finance, HR, governance, business continuity, training, learning and development, staff engagement and communications.
• You will be confident in trying different approaches, able to prioritise and deliver results and supporting your colleagues to do the same, embedding a culture of continuous improvement.
• Work with others to identify areas for improvement and simplify processes, to improve ways of working.
• Engage with relevant stakeholders across the business and act as an ambassador for the directorate.
• Participate in cross-team business support meetings and be an active member of the business support community.
• Deputise for Operations Manager (if applicable) and cover for colleagues during periods of absence and holidays.
• Support and undertake ad hoc projects, commissions and policy development for the Cyber Security, Information Management and Privacy Operations team and Deputy Directors.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Essential Criteria:

As part of this campaign you will be assessed against the below 9 criteria, however, for full list of essential criterias please see job description attached.

• Significant experience in working in a fast-paced environment which delivers change and transformation initiatives, in operational and or project environments
• Experience of Contract Management and the end-to-end process of Procurement
• Foundation in Contract Management
• Significant experience of working with high profile stakeholders
• Experience of working with Senior Staff
• Experience of drafting briefing papers, presentations and correspondence
• Understanding of the importance of customer service. Seeks to understand customer requirements and deliver services that are responsive to diverse customer needs
• Experienced using O365
• Prioritisation skills with ability to manage multiple strands of work

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours, Strengths, Ability and Experience.

Stage 1 - Application & Sift:

You will be required to complete an application form. You will be assessed on the 9 essential criteria listed, and this will be in the form of a:

• Application form(Employer/ Activity history section on the application

• 750 word Statement of Suitability

This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The CV/Application form and Statement of Suitability will be marked together.

Please be aware that we will assess on the 9essential criteria stated on the advert rather than the full list on the job description document.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria

• Meets some essential criteria

• Meets no essential criteria

Pile Meets all essential criteria and Meets someessential criteria will be moved through to the shortlisting stage.

Shortlisting: In the event of a large number of applications we will shortlist on:

• Experience of Contract Management and the end-to-end process of Procurement

Please do not exceed 750 words. We will not consider any words over and above this number. If you are successful at this stage, you will progress to an interview. Unfortunately, late applications will not be considered.

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Feedback will not be provided at this stage.

Stage 2: Interview (success profiles)

You will be invited to a (single) remote interview.

Behaviours, Abilities and Strengths will be tested at interview.

The Behaviour's tested during the interview stage will be:

• Delivering at Pace (lead)
• Communicating and Influencing
• Working Together
• Changing and Improving

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at one of our Core HQ's or Scientific Campuses. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's scientific campus sites (Colindale, Porton or Chilton).

If based at one of our scientific campuses, you will be required to have a minimum of a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Person Specification

Application form and Statement of Suitability

Essential

• Application form and Statement of Suitability

Behaviours

Essential

• Delivering at Pace
• Communicating and Influencing
• Working Together
• Changing and Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Any UKHSA Core Office or Scientific Campus - Birmingham, Chilton, Leeds, Liverpool, London, Porton

10 South Colonnade

London

E14 5EA

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)