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Business Support Manager

UK Health Security Agency

Information:

This job is now closed

Job summary

The post holder will provide day-to-day outbreak response support. The post holder will employ specialist knowledge and project management skills in the development and delivery of emergency preparedness and response strategies in UKHSA and partner organisations. The post holder will provide support in the management and co-ordination of the UKHSA national response to incidents.

They will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of duties.

They will lead on a number of business support functions for the team and or Directorate and be responsible for the implementation and management of relevant systems and processes. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.

They will also provide operational and project support to a range of corporate functions which may include finance, accommodation, HR, governance, business continuity, risk management, staff engagement and internal communications. This may also include providing Executive Assistant support to a Section Lead.

Main duties of the job

As the Business Support Manager, you will be expected to:

  • Identify opportunities to make improvements to business processes within individual functions and across the Directorate or for the Director's office.
  • Provide secretariat and managerial support to the senior management team and other internal meetings and/or external networks.
  • Deputise for Business Operations Manager (if applicable) to cover absence and holidays
  • Support the Directorate to deliver on the business plan and key priorities in a timely and responsive fashion.
  • Provide executive assistance to the Director, for example overseeing staff who look after diary and email management to ensure the Director's time is being used effectively.
  • Prepare briefings and presentations for the Director(s) meetings.
  • Commission work from the wider team/or other directorates on behalf of the Director and/or deciding what action to take regarding correspondence and emails in the Director's absence.
  • Undertake research and small ad hoc projects for the Director(s)

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Date posted

19 December 2024

Pay scheme

Other

Salary

£31,997 to £43,552 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-JP-310506-EXT

Job locations

London, Leeds, Birmingham, Liverpool

London, Leeds, Birmingham, Liverpool

E14 4PU


Job description

Job responsibilities

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the below listed 7 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Please be aware that you will be assessed on the below listed 7 essential criteria, rather than the full list on the job description document.

Shortlisting: In the event of a large number of applications we will shortlist on: Experience of undertaking secretariat functions and administering meetings, events; including detailed minute and note taking.

If you are successful at this stage, you will progress to interview and assessment.

Please do not exceed 750 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview (competency based)

You will be invited to a remote interview.

Knowledge, experience, skills & abilities will be tested at interview.

There will be an technical test as part of the interview process.

Interviews will be held weeks commencing 20th and/or 27th January 2025. Please note, these dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Job description

Job responsibilities

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the below listed 7 essential criteria, and this will be in the form of a:

  • Application form (Employer/ Activity history section on the application)
  • 750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Please be aware that you will be assessed on the below listed 7 essential criteria, rather than the full list on the job description document.

Shortlisting: In the event of a large number of applications we will shortlist on: Experience of undertaking secretariat functions and administering meetings, events; including detailed minute and note taking.

If you are successful at this stage, you will progress to interview and assessment.

Please do not exceed 750 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview (competency based)

You will be invited to a remote interview.

Knowledge, experience, skills & abilities will be tested at interview.

There will be an technical test as part of the interview process.

Interviews will be held weeks commencing 20th and/or 27th January 2025. Please note, these dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Person Specification

Experience and Qualifications

Essential

  • A degree/NVQ 6 in relevant subject (eg Business Management, Human Resources, Epidemiology, Public Health, Project Management, incident/emergency planning etc) or equivalent experience in a similar area of work
  • Experience of undertaking secretariat functions and administering meetings, events; including detailed minute and note taking
  • Experience of writing and preparing reports for senior colleagues and / or meetings
  • Experience or understanding of budget management, business planning and business continuity processes
  • Experienced in IT skills, advanced Microsoft Office skills, including Word, Outlook, Excel, PowerPoint
  • Ability to work without supervision working to tight and often changing timescales
  • Work with others to identify areas for improvement and simplify processes to use fewer resources. Use technology where possible to increase efficiency
Person Specification

Experience and Qualifications

Essential

  • A degree/NVQ 6 in relevant subject (eg Business Management, Human Resources, Epidemiology, Public Health, Project Management, incident/emergency planning etc) or equivalent experience in a similar area of work
  • Experience of undertaking secretariat functions and administering meetings, events; including detailed minute and note taking
  • Experience of writing and preparing reports for senior colleagues and / or meetings
  • Experience or understanding of budget management, business planning and business continuity processes
  • Experienced in IT skills, advanced Microsoft Office skills, including Word, Outlook, Excel, PowerPoint
  • Ability to work without supervision working to tight and often changing timescales
  • Work with others to identify areas for improvement and simplify processes to use fewer resources. Use technology where possible to increase efficiency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

London, Leeds, Birmingham, Liverpool

London, Leeds, Birmingham, Liverpool

E14 4PU


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

London, Leeds, Birmingham, Liverpool

London, Leeds, Birmingham, Liverpool

E14 4PU


Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

For questions about the job, contact:

Recruitment Support

Jonathan Payne

recruitment@ukhsa.gov.uk

Date posted

19 December 2024

Pay scheme

Other

Salary

£31,997 to £43,552 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-JP-310506-EXT

Job locations

London, Leeds, Birmingham, Liverpool

London, Leeds, Birmingham, Liverpool

E14 4PU


Supporting documents

Privacy notice

UK Health Security Agency's privacy notice (opens in a new tab)