Job responsibilities
Operational Focus
- Good attention to detail; prompt resolution of issues and errors
- Constantly looking for ways to improve current processes
Business Focus
- Work closely with others, including those outside of the immediate team
- Identify process improvement opportunities that enhance the end-customer experience
People Focus
- Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of business objectives
Skills Focus
- Ability to adapt and learn new tools and techniques, and willingness to embrace opportunities for change
Customer Focus
- Ability to develop good working relationships with internal and external stakeholders
- Take full ownership and accountability of issues to resolution
Main Duties of the Job
- Helping team members understand Scrum theory, practices, rules and values;
- Acting as the servant leader to the Agile team, assisting them in delivering high value products;
- Mentoring the team in self-organisation and cross-functionality;
Removing impediments to analysis work, development and testing;
- Establishing a feedback loop from the team to the senior management to ensure the team, and individuals within the team, are kept motivated and the offerings improved;
- Establishing and maintaining a dashboard so that velocity and progress can be reported and improved upon;
- Facilitating Scrum ceremonies
- Working with Subject Matter Experts (SMEs) to provide regular updates on progress, addressing any concerns or issues;
- Being an advocate of Automation and our Target Operating Model
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Essential Criteria:
- 1+ years experience as a Delivery Manager/Senior Delivery Manager/Scrum Master;
- Planning skills able to understand and act upon the prioritisation criteria to enable forward planning of Development Sprints, as well as re planning activities for urgent time sensitive changes;
- Interpersonal skills able to communicate the progress and blockers to senior stakeholders;
- Relationship management experience in maintaining relationships to get the best out of Agile teams;
- Experienced in problem ownership able to lead a problem through to its resolution;
- Highly motivated and resilient.
The post also has a number of desirable skills and experiences but these are not critical to hold.
Desirable Criteria:
- Scrum Master experience working with Agile teams;
- Experience of using JIRA or similar applications;
- Experience of working across multiple Agile teams;
- Experience of delivering with Technology teams.
Selection Process
Stage 1: Application & Sift
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
As part of the application process you will be asked to provide a Personal Statement / Statement of Suitability in no more than 500 words. We will be assessing essential criteria at sift.
This should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with particular reference to the Experience criteria or the essential criteria (outlined in the person specification section).
You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. This will be used in the sifting process and will be scored.
Feedback will not be provided at this stage.
If you are successful at this stage, you will progress to interview
Stage 2: Panel Interview
This vacancy is using Success Profiles. During the interview we will assess your Behaviours/ Experience/Technical skills.
Behaviours to be assessed:
- Communicating and Influencing
- Seeing the Big Picture
- Working Together
- Changing and Improving
Reserve List:
Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
DBS - People working with government systems must complete Basic Personnel Security Standard (BPSS) checks which includes a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS however there may be a requirement for this role to be SC cleared and you should familiarise yourself with the criteria of security clearance.
This role is Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants. Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:
- UK nationals
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the Republic of Ireland
- Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of theEuropean Union Settlement Scheme (EUSS)
- Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- Certain family members of the relevant EU, EEA, Swiss or Turkish nationals
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Government baseline personnel security standard
Its important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:
- life sentences
- arson
- sexual offences
- hate and terror offences
Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role
Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email:Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Contact Details Sophie.Rigney@reed.com
