Job summary
We are looking for an Insight Lead to work in the UK Health Security Agency's Behavioural Science and Insights Unit (BSIU), part of the Science Group.
The BSIU is at the forefront of understanding attitudes and behaviours relating to public health. It is responsible for generating insight to inform the evidence base for strategic decision making and policy development, service design and delivery, for different teams across UKHSA.
Location
Multiple UKHSA offices across the UK. Hybrid working options available (Flexible).
UKHSA Addresses:
- 10 South Colonnade, Canary Wharf, London. E14 5EA
- 61 Colindale Avenue, London. NW9 5EQ
- Porton Down, Salisbury, Wiltshire, SP4 0JG
- Harwell Campus, Didcot, Oxford. OX11 0RQ
- Cunard Building, Water Street, Liverpool. L3 1DS
- Oak Park Lane, Cookridge, Leeds, West Yorkshire. LS16 6RW
- 3 Piccadilly Place, London Road, Manchester. M1 3BN
- 2 Rivergate, Redcliffe, Bristol BS1 6EH
*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*
Salary &
Grade: Grade 7 - £55,799 - £65,089 (Inner London), £53,812- £63,252
(Outer), £51,834 - £61,414 (National)
Main duties of the job
The role of Insight Lead within the BSIU is to bring to life the experiences and voices of public and stakeholders in compelling ways, using insight from market research and behavioural science, internal and external data, feedback from stakeholders and intermediaries, and other relevant sources. As Insight Lead, you will report to the Head of Insight, and provide senior oversight and management of insight work to support delivery of UKHSA's strategic priorities, as set out in the 3-year Corporate Strategy. You will line manage and work with a Senior Insight Manager to deliver research projects for the BSIU and stakeholders within UKHSA, commissioning research via market research suppliers with whom the BSIU holds contracts, leading on the conduct of primary research via the UKHSA's People's Pulse online community panel, and synthesising findings from existing research and evidence.
About us
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Job description
Job responsibilities
The job holder will be required to carry out the following responsibilities, activities and duties:
- Leading the delivery of timely and actionable insight, drawing together insight from multiple sources surveys, qualitative research, operational and population data to inform decision-making and service improvements across the organisation. Providing senior oversight of the UKHSA Peoples Pulse online community panel, managing relationships with internal and external stakeholders, and working with a Senior Insight Manager to deliver projects.
- Drawing together insight from multiple sources surveys, qualitative research, operational and population data to deliver timely and actionable insights to inform decision-making and service improvements.
- Developing and delivering appropriate outputs (e.g., dashboards, reports, presentations) to meet the needs of stakeholders.
- Ensuring that insight project and information management structures and processes are in place and are regularly reviewed / updated, implementing improvements where needed.
- Championing insight across the organisation, embedding the lived experiences of the public and, in particular, groups within the population who are disproportionately impacted by public health issues, into decision making and service improvements.
- Playing an active role within the Insight team and wider BSIU to maximise collaboration and knowledge sharing with colleagues across the organisation, line managing a Senior Insight Manager.
- Identifying, discussing, and owning professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events.
To participate in all mandatory training as required, i.e., fire safety, information governance and all other mandatory training
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Job description
Job responsibilities
The job holder will be required to carry out the following responsibilities, activities and duties:
- Leading the delivery of timely and actionable insight, drawing together insight from multiple sources surveys, qualitative research, operational and population data to inform decision-making and service improvements across the organisation. Providing senior oversight of the UKHSA Peoples Pulse online community panel, managing relationships with internal and external stakeholders, and working with a Senior Insight Manager to deliver projects.
- Drawing together insight from multiple sources surveys, qualitative research, operational and population data to deliver timely and actionable insights to inform decision-making and service improvements.
- Developing and delivering appropriate outputs (e.g., dashboards, reports, presentations) to meet the needs of stakeholders.
- Ensuring that insight project and information management structures and processes are in place and are regularly reviewed / updated, implementing improvements where needed.
- Championing insight across the organisation, embedding the lived experiences of the public and, in particular, groups within the population who are disproportionately impacted by public health issues, into decision making and service improvements.
- Playing an active role within the Insight team and wider BSIU to maximise collaboration and knowledge sharing with colleagues across the organisation, line managing a Senior Insight Manager.
- Identifying, discussing, and owning professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events.
To participate in all mandatory training as required, i.e., fire safety, information governance and all other mandatory training
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Person Specification
Qualifications
Essential
- Degree or degree equivalent
Knowledge and experience
Essential
- Experience and understanding of market and social research methodologies, both qualitative and quantitative, gained in a client-side / internal research role or research agency
- Experience of project managing market or social research projects from scoping / briefing stage through to delivery of findings
- An understanding of accessible and inclusive research design
Desirable
- Understanding of data analysis approaches (quantitative and / or qualitative)
- Experience of research into attitudes and behaviours relating to public health, consumer healthcare research or markets
- Experience of using survey tools / platforms to deliver research in-house
- Experience of managing or carrying out research using consumer panels
- Experience of using social media listening platforms to deliver insight into specific topics or audiences
- Experience of researching groups within the population who are disproportionately impacted by public health issues
Skills / capabilities/ behaviors
Essential
- Excellent Powerpoint and Excel skills
- Excellent charting and presentation skills
- Excellent interpersonal skills and approach
- Self-motivation, delivery focus
- Team player
- Demonstrably curious
Person Specification
Qualifications
Essential
- Degree or degree equivalent
Knowledge and experience
Essential
- Experience and understanding of market and social research methodologies, both qualitative and quantitative, gained in a client-side / internal research role or research agency
- Experience of project managing market or social research projects from scoping / briefing stage through to delivery of findings
- An understanding of accessible and inclusive research design
Desirable
- Understanding of data analysis approaches (quantitative and / or qualitative)
- Experience of research into attitudes and behaviours relating to public health, consumer healthcare research or markets
- Experience of using survey tools / platforms to deliver research in-house
- Experience of managing or carrying out research using consumer panels
- Experience of using social media listening platforms to deliver insight into specific topics or audiences
- Experience of researching groups within the population who are disproportionately impacted by public health issues
Skills / capabilities/ behaviors
Essential
- Excellent Powerpoint and Excel skills
- Excellent charting and presentation skills
- Excellent interpersonal skills and approach
- Self-motivation, delivery focus
- Team player
- Demonstrably curious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
