Job summary
The corporate Clinical Quality and Governance team is responsible for the development and implementation of UKHSA policy and strategy to continuously improve, govern and assure the quality of its clinical and public health services.
The Quality Improvement Manager supports Groups and Directorates as necessary to translate the concept of clinical and public health quality for their services and functions and to implement standards and audit and other relevant quality improvement methods.
Location
The UK Health Security Agency (UKHSA) offers hybrid working - this means that whilst the role will be based in one of our offices, there will be opportunities for an element of working from home. UKHSA have office locations across the UK.
This role can be based at one of our UKHSA offices/locations (Leeds, Manchester, Totnes, London, Horsham, Cardiff, Bristol, Nottingham, Harlow, Liverpool, Fareham, Gloucester, Newcastle and Birmingham) with opportunities for an element of working from home. You will be asked to express a location preference during the application process. The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.
*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*
Working Pattern - Full Time, Part Time, Job Share, Flexible Working, Hybrid Working
Main duties of the job
Responsibilities section:
As the Quality Improvement Manager your main responsibilities will include:
- Coordinating the development and reporting of a national programme of clinical audit, contributing to the implementation of UKHSA's clinical quality and governance strategy
- Supporting the development of a network of Group and Directorate clinical audit leads to coordinate a programme of training and sharing of best practice in clinical audit and other quality improvement methodologies
- Delivering routine communications with Senior Leadership Teams and Clinical Quality and Governance leads, and answering queries about the corporate clinical quality and governance development programme, to signpost best practice in quality improvement methodologies and to promote cross-organisational learning - engaging for example via a monthly Blog, on an ongoing basis via the maintenance of SharePoint as the go-to repository for tools and resources, and through the daily monitoring and response to queries via the 'Quality' inbox.
- Supporting the coordination and delivery of an ongoing educational and learning programme.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
About us
Working for the UKHSA
For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk)
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Range of health and wellbeing support
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices | 30 Hours Free Childcare, Tax-Free Childcare and More | Help with Costs | GOV.UK
Job description
Job responsibilities
Selection process details
STAGE 1 - APPLICATION & SIFT:
You will be required to complete an application form. This will be assessed in line with the advertised essential criteria please do provide evidence of how you meet this.
If you are successful at this stage, you will progress to an interview.
STAGE 2 INTERVIEW
This role will involve an interview by video.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. Candidates will also be asked to participate in a session where they will be required to prepare and deliver a 5-minute presentation to the panel. This will be followed by a question-and-answer segment. The presentation will be designed to assess each candidates experience in line with the requirements of the role. Full details will be provided prior to the interview.
Expected Timeline:
Advert close: 23:55hrs on 1st September2023 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Shortlist: w/c 5th September 2023
Interviews: TBC
Please note these dates could be subject to change.
Job description
Job responsibilities
Selection process details
STAGE 1 - APPLICATION & SIFT:
You will be required to complete an application form. This will be assessed in line with the advertised essential criteria please do provide evidence of how you meet this.
If you are successful at this stage, you will progress to an interview.
STAGE 2 INTERVIEW
This role will involve an interview by video.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.
As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. Candidates will also be asked to participate in a session where they will be required to prepare and deliver a 5-minute presentation to the panel. This will be followed by a question-and-answer segment. The presentation will be designed to assess each candidates experience in line with the requirements of the role. Full details will be provided prior to the interview.
Expected Timeline:
Advert close: 23:55hrs on 1st September2023 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Shortlist: w/c 5th September 2023
Interviews: TBC
Please note these dates could be subject to change.
Person Specification
Education & Qualification
Essential
- Knowledge and experience of Implementation of quality improvement methodologies/audit in the health/care sector
- Proven project management skills and the ability to take a lead role in managing projects.
- Experience of workshop facilitation and of training others
- Experience of the development and monitoring of business objectives contributing to the business planning processes
- Excellent verbal and written communication skills, and ability to influence and negotiate with senior people, sometimes in contentious situations
- Well-developed problem-solving skills and a flexible approach to developing solutions
Desirable
- Several years' experience of working in health care or in a public health-related field
- Experience of the development and monitoring of business objectives contributing to the business planning processes
- Ability to collate, analyse, interpret and present statistical and textual information
- Able to demonstrate attention to detail, accuracy and methodological rigour as appropriate
Person Specification
Education & Qualification
Essential
- Knowledge and experience of Implementation of quality improvement methodologies/audit in the health/care sector
- Proven project management skills and the ability to take a lead role in managing projects.
- Experience of workshop facilitation and of training others
- Experience of the development and monitoring of business objectives contributing to the business planning processes
- Excellent verbal and written communication skills, and ability to influence and negotiate with senior people, sometimes in contentious situations
- Well-developed problem-solving skills and a flexible approach to developing solutions
Desirable
- Several years' experience of working in health care or in a public health-related field
- Experience of the development and monitoring of business objectives contributing to the business planning processes
- Ability to collate, analyse, interpret and present statistical and textual information
- Able to demonstrate attention to detail, accuracy and methodological rigour as appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
