Job responsibilities
- To assist the Senior Security Architect and the Identity and Access Management Team in ensuring that Security and Identity services are working, documented and reliable.
- Providing administration and technical support for Windows Servers which host or provide infrastructure or services connected to the Identity and Access Management team as identified in the technologies listed above.
- Administration of user accounts for network access, including creation of accounts, modification of user permissions, and removal of accounts of staff leaving the Agency.
- Ensuring compliance with UKHSA ICT Security Policies in all PC and LAN usage in UKHSA as directed by the Senior Security Architect, or other relevant manager.
- Ensuring the provision of support and service to all customers during scheduled hours.
- Undertake Appropriate system and service Monitoring and Auditing to ensure service state and availability.
- To maintain awareness of technical developments in Security and Identity Management with a view to providing advice to the Senior Security Architect on suitable technical strategies for UKHSA.
- To conduct such work as directed by line management consistently with departmental standards and to agreed time scales.
- As required, participate in a rota with other engineers for out-of-hours emergency support provision; details of support provided to be agreed with line management.
- To comply with Departmental requirements for staff management activities, including the reporting of all absences and completion of Performance Development processes.
Essential Experience
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Demonstratable PowerShell scripting / Automation knowledge and experience
- Substantive experience in a technical support role, supporting Microsoft Windows Server Operating System based Identity Management Services
- Experience/knowledge of Active Directory Group Policy Management
- Experience/knowledge of Azure Active Directory and Azure resources
- Experience/knowledge IIS / Web Server configuration, administration, and Hardware Load Balancing
- Experience and understanding of evaluating and measuring the performance of IT systems
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of excellent customer service skills and a commitment to improving services and performance for end users.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence
- Skills for nurturing key relationships and maintaining personal networks
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Intermediate keyboard skills
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales. Can do attitude.
Desirable Criteria:
- Formal technical qualification, e.g. MCSA\E or equivalent
- Knowledge of project management
- Previous experience in similar role in public sector
- A good understanding of the health and social care environment and roles and responsibilities within it
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Selection Process
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Strengths
Stage 1: Application & SiftAs part of the application process, you will be asked to provide a Statement of Suitability in no more than 1000 words. This part of the selection process should outline how you consider your skills, experience and achievements, and provide evidence of your suitability for the role, with particular reference to the essential criteria outlined.
When completing your statement of suitability, please read and understand the Essential Criteria thoroughly as this is what your written evidence will assessed against.
Please ensure you evidence the key personal requirements and what you have done that relates to these requirements. You dont have to explain the whole process, just what you have done and the skills and experience you have used. Share with us why you are most suited to this role, what you can do, the skills you have that are transferable to the key requirements, and the life experiences or passion you have that are linked to this role.
You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. This will be used in sifting process and will be scored.
If you are successful at this stage, you will progress to interview
Stage 2: Panel Interview
All candidates who are successful at the sift stage will be invited to an interview on site at Colindale, where you may be asked to do a presentation on a topic given to you prior to the interview
The Behaviours tested during the interview stage will be:
- Working Together
- Managing a Quality Service
- Making effective decisions
Reserve List:
Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Benefits
- A Civil Service pension with an average employer contribution of 27%
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- Range of health and wellbeing support
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)
Nationality requirements
Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:
- UK nationals
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the Republic of Ireland
- Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of theEuropean Union Settlement Scheme (EUSS)
- Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- Certain family members of the relevant EU, EEA, Swiss or Turkish nationals
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Security clearance level requirement
Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
