Care Group Quality & Safety Governance Manager

Job description

Job responsibilities

1. Develop and implement a range of governance processes within specific care groups and across HCS, to drive and embed the Quality & Safety Strategy; support the development of skills, knowledge and experience of the staff, people who use services and the wider community, to consistently improve quality, safety and care outcomes.

2. Provide guidance and direction to managers and clinicians at all levels of the organisation on key aspects of the quality and safety strategy and supporting documents e.g. Clinical Audit, Effectiveness and Quality Improvement Strategy, Duty of Candour Policy, Safety Event Learning Policy, Serious Event Framework; to ensure the achievement of care group and organisational quality and safety governance objectives; alongside clear monitoring and assurance reporting within a culture of openness and civility.

3. Drive and lead on an effective and proactive quality and safety governance culture within HCS, utilising a range of communication and engagement techniques and design processes which raise awareness and encourage involvement; ensuring systems thinking, human factors and just culture principles are embedded in all safety activity.

4. Analyse qualitative and quantitative data resulting from quality and safety governance processes, present findings of reviews and data synthesis to facilitate learning, within and across care groups; enable the development of an environment within which high quality health & social care can be delivered.

5. Enhance cross organisational learning and facilitate the integration of data from quality and safety management systems, to improve existing skills and the knowledge base across HCS, enabling better ways of working together; creating an interconnected, shared vision for a safe, high quality, person centred care and experience across services.

6. Drive, facilitate and monitor the development and implementation of up to date HCS policies, procedures and good practice guidelines, based on a range of evidence from sources such as NICE, professional colleges and bodies, local quality improvement activities, patient and user experience/ feedback, external and internal reviews and regulation.

7. Provide assurance and exception reports to promote the dissemination of findings from local and National audit; quality improvement initiatives, including reviews and investigations and where required, escalate areas requiring immediate remedial action; where appropriate produce implementation plans.

8. Maintain a working knowledge and keep up to date with HCS wide and National information pertaining to quality and safety; disseminate information across care groups to support an effective safety culture. Network within National quality and safety forums.

9. Provide expertise to support care group managers/service leads to review all moderate and severe harm events to ensure they have been graded correctly, support and train staff to undertake investigations, up to and including, round table and serious Incident reviews; identify and monitor key areas where safety can be improved.

10. Co-ordinate and equip care groups to enable services to be adequately prepared for external accreditation, audit, regulation and inspection.

Person Specification

Experience

Essential

• Minimum of 5 years post relevant professional qualification with evidence of continuing professional development relevant to the area
• of speciality
• Understanding of current safety thinking and improvement methodologies
• Understanding of the multi-disciplinary nature of quality and safety within health and social care services
• Previous experience within Quality/Safety/Governance
• Evidence of designing and implementing Quality and safety strategies
• Understanding of the theory and practice of quality and safety in health & social care settings

Qualifications

Essential

• Professional Health and/or Social Care Qualification
• Educated to degree level Registered nurse on the NMC register/
• Paramedic on the HPC register/ ODP on the HPC register
• Extensive experience working in a Health Care and/or a Community Care environment in a senior position
• Relevant management qualification
• Relevant teaching/coaching qualification

Desirable

• Post graduate certificate/qualification in a related subject,
• such as: Patient Safety; Human factors or Quality Improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Health and Community Services

Address

Government Of Jersey

Union Street

St. Helier

Jersey

JE2 3DN

Employer's website

https://www.gov.je (Opens in a new tab)