Job summary
Health & Care Jersey has an exciting opportunity for a talented individual to join our team and drive improvements in the provision of acute care for Jerseys islanders. With a new acute hospital build on the horizon, preparation for regulatory assessment underway and the need to shape and evolve our services that include considerations regarding off island contracting, there are complex and rewarding areas of work that will provide an exciting portfolio for the successful candidate. This role will require a motivated, experienced leader with a proven track record in building effective multi-professional relationships to deliver positive outcomes within an acute provider setting but also across a health system.
Jersey is a unique place to live and work and being a General Manager in Jersey is different. As a crown dependency, we are an Island nation which includes our own Health Care Service that is not part of the NHSand a more favourable financial position:
- Salary: £96,007 £108,565
- Maximum personal tax rate of 20%
- Government of Jersey Pension with no annual tax cap
Health & Care Jersey benefits from a small local population and a close-knit medical team as well as support from tertiary centres in the UK such as Southampton, Royal Marsden, Oxford, Cambridge and Great Ormond Street. Specialists include Urogynaecologist consultant, Gynaecology and Oncology.
Main duties of the job
Accountable to the Chief of Service, the General Manager is a critical component of the senior leadership team for each care group with core responsibilities that include budget management, day to day operational oversight of service delivery and improvements to access and waiting list performance through capacity and demand modelling and business planning.
The role holder will work as an effective member of the SLT, alongside Care Group Lead Nurses/Director of Midwifery to provide visible and compassionate leadership to clinical and non-clinical colleagues in Health & Care Jersey. Predominantly working at Jersey General Hospital in St Helier but also at The Enid Quenault Health and Wellbeing Centre (a new healthcare facility) they will line manage assistant general manager and care group administrative staff delivering both inpatient and outpatient services and care.
The Women and Children care group has recently received significant investment in services resulting in a new maternity unit which has transformed the experience of women and families.
In addition, we have a refurbishment project live that is making improvements to the inpatient and specialist outpatient areas for this care group surgical elective and day case procedures in gynaecology.
The care group consists of over 90% substantive workforce who enjoy the advantage of a manageable workload, political support and continued investment to improve services.
About us
Health & Care Jersey is the integrated health care component of the Government of Jersey public service and incorporates Ambulance, Adult Mental Health, Social care, Community inpatient services alongside public health, screening services and island wide division to incorporate the complex nature of Jerseys health care provision that includes public and private entities.
To discuss this role please contact:
Dr Caroline Jenkins Chief of Service Women and Children Care Group via resourcing@gov.je
Claire Thompson Chief Operating Officer Acute Services via resourcing@gov.je
An informal visit to HCJ is strongly recommended and support with travel is available. Interviews will take place on 8thOctober which will include stakeholder session as well as formal interview panel.
Application deadline: 21 September
Job description
Job responsibilities
1. Lead on the development of the strategic direction for the Care Group in line with the overall HCJ strategy and transformation programme, ensuring services are patient/client focused, efficient and viable and provide a quality experience within financial resources.
Analyse performance data and trends to identify opportunities to improve services and recommend policy and legislative changes with relevant stakeholders to ensure services meet the needs of the Jersey population.
Develop, plan and lead the implementation of new service initiatives or amendments, taking into consideration new technologies to support the best outcome for patients/clients.
Lead and deliver change, acting as a role model and gaining commitment for continuous improvement from colleagues and motivating the workforce to overcome barriers and improve clinical effectiveness. Utilise recognised project management methodologies and ensure effective governance and reporting arrangements are in place for the Care Group to achieve service delivery objectives and realise target benefits.
Implement, embed and maintain an effective clinical governance and risk management framework to drive improvement through measurement, analysis, research and implementation of strategic solutions, ensuring effective controls and in line with the overall HCJs Governance Framework.
Responsible for ensuring effective safeguarding measures are in place to protect vulnerable adults and children including escalation to the appropriate bodies/agencies to provide support.
Provide effective financial management aligned with maximising productivity to ensure delivery of performance outcomes.
Ensure services within the Care Group are delivered in a person-centred way and clinical quality domains are met.
Develop a cohesive, motivated and high performing team, ensuring effective operational management of all clinical and non-clinical functions.
Ensure processes are in place to enable compliance with policies and procedures relating to care delivery and recognised standards.
Job description
Job responsibilities
1. Lead on the development of the strategic direction for the Care Group in line with the overall HCJ strategy and transformation programme, ensuring services are patient/client focused, efficient and viable and provide a quality experience within financial resources.
Analyse performance data and trends to identify opportunities to improve services and recommend policy and legislative changes with relevant stakeholders to ensure services meet the needs of the Jersey population.
Develop, plan and lead the implementation of new service initiatives or amendments, taking into consideration new technologies to support the best outcome for patients/clients.
Lead and deliver change, acting as a role model and gaining commitment for continuous improvement from colleagues and motivating the workforce to overcome barriers and improve clinical effectiveness. Utilise recognised project management methodologies and ensure effective governance and reporting arrangements are in place for the Care Group to achieve service delivery objectives and realise target benefits.
Implement, embed and maintain an effective clinical governance and risk management framework to drive improvement through measurement, analysis, research and implementation of strategic solutions, ensuring effective controls and in line with the overall HCJs Governance Framework.
Responsible for ensuring effective safeguarding measures are in place to protect vulnerable adults and children including escalation to the appropriate bodies/agencies to provide support.
Provide effective financial management aligned with maximising productivity to ensure delivery of performance outcomes.
Ensure services within the Care Group are delivered in a person-centred way and clinical quality domains are met.
Develop a cohesive, motivated and high performing team, ensuring effective operational management of all clinical and non-clinical functions.
Ensure processes are in place to enable compliance with policies and procedures relating to care delivery and recognised standards.
Person Specification
Experience
Essential
- Experience of working at a senior operational management level within a Health or Social Care setting.
- Experience of patient/client capacity and demand planning.
- Experience of writing business plans and policy development.
- Experience of the regulation of health and social care services e.g. CQC, including the audit and reporting against standards.
Qualifications
Essential
- Educated to degree level or equivalent level experience.
- Masters degree in a health or care related subject, or demonstratable experience in critical analysis.
Person Specification
Experience
Essential
- Experience of working at a senior operational management level within a Health or Social Care setting.
- Experience of patient/client capacity and demand planning.
- Experience of writing business plans and policy development.
- Experience of the regulation of health and social care services e.g. CQC, including the audit and reporting against standards.
Qualifications
Essential
- Educated to degree level or equivalent level experience.
- Masters degree in a health or care related subject, or demonstratable experience in critical analysis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).