Job summary
Lead, manage and develop the Dispensary Service and team to ensure the safe and efficient provision of medicines to patients and staff across HCS.
The post holder is accountable to the Pharmacy Services Manager for the implementation and delivery of the pharmacy strategy for Dispensary Services.
Main duties of the job
- Lead, develop and actively manage the Dispensary, co-ordinating the workload of pharmacists and technical staff, to ensure the provision of an efficient, customer focussed and safe dispensing service. Applies and adjusts operational business continuity and effective workforce planning to ensure a robust service is delivered and equipped to substantial and unexpected changes in service requirements.
- Ensure that dispensing, and all dispensary services, are consistently delivered to the required standard through SOP and regulatory compliance by the whole pharmacy team. including agency staff.
- Lead, develop and maintain a working environment which encourages teamwork, mutual support and excellence in service delivery and reduces risks to a minimum.
- Plan and co-ordinate the workload of technician and support staff across the entire pharmacy department considering the impact on other pharmacy services.
- Develop, implement, and maintain policies, procedures and guidelines relating to the Dispensary Service, ensuring that they comply with regulatory legislative requirements, as well as departmental business plans and are aligned to HCS and GoJ policies. Contribute to the development of departmental procedures and policies to support a high quality, safe, and contribute to the development of departmental procedures to support a high-quality, safe and patient-focussed service for the population of Jersey
About us
Jersey is just 14 miles (20km) from the west coast of France and 85 miles (137km) from the south coast of England. The island is easy to get to from the UK and mainland Europe. There are up to 40 daily flights in and out of the island
Striking scenery, a safe and inclusive society, miles of sandy beaches, high performing schools, an enviable work-life balance, a heritage, political and economic stability, low personal taxes, warm summers and mild winters.
Find out more at gov.je/movingtoJersey
Jersey has been a Crown Dependency since 1290, which means its not part of the UK but a self-governing possession of The Crown. Jersey has its own democratically elected parliament, government, tax system, and laws. However, the island does have a close historic relationship with France and the UK and relies on the UK for defence and international relations. It is also part of the Common Travel Area (CTA) which allows British citizens to move freely between the UK, Republic of Ireland, and the Channel Islands without a passport.
Jersey offers extensive and quality healthcare services, with private and state supported options available. The NHS is not available in Jersey, healthcare services are delivered by Health and Community Services. For the first 6 months, health care services will be provided at an added cost.
Job description
Job responsibilities
- Manage riskacross dispensary services in accordance with professional standards and clinical governance, ensuring dispensary risks are managed and mitigated to a minimum. Create culture where staff proactively identify and report risks, including mechanisms to establish learning fromclinical incidents and complaints.
- Implement the strategic direction of Dispensary Services and support the delivery of the strategic objectives of the overall Pharmacy Service, to ensure that services meet legislative requirements and best practice standards.
- Continuously monitor advances in clinical practice and identify areas for future development to ensure that the service is responsive to changing needs, particularly with regard to the development of Dispensary Services. Apply specialist pharmaceutical knowledge and expertise in Pharmacy Dispensing services collaborating with senior pharmacy and clinical staff, locally and nationally, to ensure leading edge practice which meets the needs of patients and healthcare staff.
- Identify and obtain data required to monitor and evaluate the impact and performance of Dispensary Services and contribute to national benchmarking of dispensary services,in order to inform practice and service improvement.
- Performance manage direct reports, and supervise and train staff working in the Dispensary, ensuring they achieve the required level of competency to support the delivery of a high-quality service to patients. Mentor, coach and develop team members to ensure that they can deliver their responsibilities, encouraging collaborative working to develop high performing teams. Responsible for managing poor performance, disciplinary and grievance and uses strong emotional intelligence to handle staff conflict and wellbeing issues.
- Support the medicines optimisation agenda by working collaboratively with the clinical pharmacy manager to ensure duties including ward medicines stock control, timely access to medicines and expediting discharge prescriptions are provided in an efficient manner.
- Oversee the correct maintenance of legal records relating to the storage and supply of medicines in the Dispensary, including all controlled drug balances and records of destruction, to ensure compliance with relevant legislation and that all medicines are produced, dispensed, stored and destroyed to the highest of safety standards
Job description
Job responsibilities
- Manage riskacross dispensary services in accordance with professional standards and clinical governance, ensuring dispensary risks are managed and mitigated to a minimum. Create culture where staff proactively identify and report risks, including mechanisms to establish learning fromclinical incidents and complaints.
- Implement the strategic direction of Dispensary Services and support the delivery of the strategic objectives of the overall Pharmacy Service, to ensure that services meet legislative requirements and best practice standards.
- Continuously monitor advances in clinical practice and identify areas for future development to ensure that the service is responsive to changing needs, particularly with regard to the development of Dispensary Services. Apply specialist pharmaceutical knowledge and expertise in Pharmacy Dispensing services collaborating with senior pharmacy and clinical staff, locally and nationally, to ensure leading edge practice which meets the needs of patients and healthcare staff.
- Identify and obtain data required to monitor and evaluate the impact and performance of Dispensary Services and contribute to national benchmarking of dispensary services,in order to inform practice and service improvement.
- Performance manage direct reports, and supervise and train staff working in the Dispensary, ensuring they achieve the required level of competency to support the delivery of a high-quality service to patients. Mentor, coach and develop team members to ensure that they can deliver their responsibilities, encouraging collaborative working to develop high performing teams. Responsible for managing poor performance, disciplinary and grievance and uses strong emotional intelligence to handle staff conflict and wellbeing issues.
- Support the medicines optimisation agenda by working collaboratively with the clinical pharmacy manager to ensure duties including ward medicines stock control, timely access to medicines and expediting discharge prescriptions are provided in an efficient manner.
- Oversee the correct maintenance of legal records relating to the storage and supply of medicines in the Dispensary, including all controlled drug balances and records of destruction, to ensure compliance with relevant legislation and that all medicines are produced, dispensed, stored and destroyed to the highest of safety standards
Person Specification
Qualifications
Essential
- The postholder will have to comply with all relevant States Laws, such as the Health and Safety at Work (Jersey) Law 1989 and any other associated legislation, Standing Orders, Financial Directions, and other relevant Codes of Practice, in respect of managing the key project deliverables of programmes and costs through the active management of procurement, approval, financial and administrative procedures.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work (Jersey) Law, 1989
- To work in accordance with the Data Protection (Jersey) Law;
- This role is politically restricted. The jobholder is not permitted to undertake political activity involving standing for election to the States or as a Parish Constable, or publicly supporting someone who is standing for election or playing a public part in any political manner.
Person Specification
Qualifications
Essential
- The postholder will have to comply with all relevant States Laws, such as the Health and Safety at Work (Jersey) Law 1989 and any other associated legislation, Standing Orders, Financial Directions, and other relevant Codes of Practice, in respect of managing the key project deliverables of programmes and costs through the active management of procurement, approval, financial and administrative procedures.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work (Jersey) Law, 1989
- To work in accordance with the Data Protection (Jersey) Law;
- This role is politically restricted. The jobholder is not permitted to undertake political activity involving standing for election to the States or as a Parish Constable, or publicly supporting someone who is standing for election or playing a public part in any political manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Health and Community Services
Address
Government Of Jersey
19-21 Broad Street
St. Helier
Jersey
Channel Islands
JE2 3RR
Employer's website
https://www.gov.je (Opens in a new tab)