Job summary
Are you ready to play a key role in shaping the future of private patient services in Jersey?
This is a unique opportunity to join the Private Patient Team at a pivotal time, driving the development and growth of private healthcare services within the hospital. As a key member of our growing commercial function, youll work across specialties and care groups to implement ourPrivate Patients Services Strategymaximising income generation to strengthen the long-term sustainability of public healthcare services. By expanding and optimising private patient pathways, you will directly contribute to reinvesting funds into essential public health services, ensuring high-quality care for all.
Youll have the opportunity to work closely with a leading commercial director and an established team of professionals, gaining exposure to high-level strategic decision-making and operational excellence. You will focus on improving the experience for our private patients and cultivating the Jersey Private Patients brand as the provider of choice.
Were looking for someone who is innovative with a strong background in operational management, project delivery, and performance analysis. If you thrive on providing excellent customer experience, improving service delivery, and making a tangible impact on healthcare sustainability, wed love to hear from you.
Main duties of the job
Highlights of this role include:
- Champion private patient services within HCJ, building relationships with a wide range of stakeholders
- Support care groups with delivery to achieve and exceed budgetary income targets
- Monitor compliance with governance and reporting on service delivery
- Line management for the Patient Finance Team and Business Support Officer
- Lead the introduction of new services and processes in relation to private activity
- Regular review and update of the private patient tariff
- Implement marketing and communications activities
Please see the job description for the skills and competencies required for the role.
About us
A career with the Jersey Public Service comes with a range of benefits, as well as offering the opportunity to make a tangible impact on the lives of Islanders. When you join us, youre stepping into a role where your work makes a real difference - and where youll be recognised, supported, and empowered along the way.We offer various benefits and initiatives designed to help you grow, thrive, and balance your personal and professional life, which reflects our commitment to being an extraordinary place to build your career.
Your work-life balance and personal journey matter to us. Thats why were dedicated to creating initiatives that enhance the well-being of our people, empowering you to thrive both professionally and personally.
Across the Jersey Public Service, our culture is shaped by values that inspire us to deliver exceptional services and support our community. From fostering respect and collaboration to driving continuous improvement and sustainability, our culture reflects our commitment to making Jersey a better place to live and work.Explore how our values, people, sustainability initiatives, and employee networks create a workplace where everyone can thrive, feel valued, and make a difference.
Job description
Job responsibilities
Please see the job description for the skills and competencies required for the role.
You can find it here:HCS648.1 Speciality Manager.pdf
Job description
Job responsibilities
Please see the job description for the skills and competencies required for the role.
You can find it here:HCS648.1 Speciality Manager.pdf
Person Specification
Qualifications
Essential
- Degree level qualification in Health and Care related subject or equivalent.
Desirable
- Management qualification, or prepared to work towards, in order to evidence business acumen.
Experience
Essential
- - Working knowledge of project management methodologies, stakeholder engagement and data analysis Working knowledge of health and care service delivery issues.
- - Strong evidence of patient activity demand and capacity planning in order to inform service development.
- - Ability to interpret the relevant clinical and professional standards legislation/requirements within the health care.
- - Strong analytical skills to understand complex data or situations, select the appropriate approach to resolve the problem.
- - Demonstrable skills using such as Microsoft Word, Excel, PowerPoint and Project.
- - Strong leadership skills with the ability to motivate employees through
- change whilst delivering service objectives in line with the overall vision.
- - Ability to professionally challenge any views, responses or decisions.
- - Must have an eye for detail, the ability to problem solve, to process
- work with accuracy and prioritise tasks.
- - Ability to work on own initiative and to make decisions where appropriate.
- - Ability to produce high-quality, easy-to-understand written reports
- and presentations.
- - Experience of working at an operational level within a Health or Care setting in order to understand service demands.
- - Experience in the planning, management and delivery of change and continuous improvement projects.
- - Adhere to departmental safeguarding policy.
Person Specification
Qualifications
Essential
- Degree level qualification in Health and Care related subject or equivalent.
Desirable
- Management qualification, or prepared to work towards, in order to evidence business acumen.
Experience
Essential
- - Working knowledge of project management methodologies, stakeholder engagement and data analysis Working knowledge of health and care service delivery issues.
- - Strong evidence of patient activity demand and capacity planning in order to inform service development.
- - Ability to interpret the relevant clinical and professional standards legislation/requirements within the health care.
- - Strong analytical skills to understand complex data or situations, select the appropriate approach to resolve the problem.
- - Demonstrable skills using such as Microsoft Word, Excel, PowerPoint and Project.
- - Strong leadership skills with the ability to motivate employees through
- change whilst delivering service objectives in line with the overall vision.
- - Ability to professionally challenge any views, responses or decisions.
- - Must have an eye for detail, the ability to problem solve, to process
- work with accuracy and prioritise tasks.
- - Ability to work on own initiative and to make decisions where appropriate.
- - Ability to produce high-quality, easy-to-understand written reports
- and presentations.
- - Experience of working at an operational level within a Health or Care setting in order to understand service demands.
- - Experience in the planning, management and delivery of change and continuous improvement projects.
- - Adhere to departmental safeguarding policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).