Job responsibilities
Duties and responsibilities for the role include but are not limited to:
- Accountable for governance in
the region on behalf of the RCD, and responsible for delivering the
standardisation of governance activity across the region in line with DPHC
standards and policy for escalating issues.
- Responsible for leading and reporting on
Patient Safety, Patient Experience, Clinical Effectiveness and Quality
Improvement (QI) activity to the regional meetings.
- Provide SME support to inspections of
DPHC facilities in region and out with current Area of Responsibility (AOR),
and through mutual agreement, in DPHC overseas locations.
- Accountable for the management of
patient safety incident (significant event) reporting and learning analysis. To
ensure that significant event reporting is managed in a timely manner across
the region so that patient safety issues are addressed.
- Monitor and report on compliments,
complaints, and patient surveys, including how practices receive and act on
complaints as per the regulatory requirements; and patient experience processes
in accordance with DPHC and (Defence Medical Services) DMS processes.
- Sharing of best practice both within
area of responsibility and pan-DPHC and supporting practices with implementing must
do audits.
Please refer to the attached Job
Description and Person Specification for the full list of duties.
Selection Process:
At
application stage you will be assessed against the following:
CV:
Please ensure you demonstrate that you have the required
skills, knowledge, experience, qualifications and memberships in your CV and
that you have saved it, making sure that any reference to your personal details
have been removed from your CV prior to submitting your application.
Please provide information of how you meet the criteria set
out in the Job Description. You may wish to further include examples of how you
have tackled similar tasks or demonstrated the skills outlined in the job
advert.
Artificial Intelligence can be a useful tool to support your
application, however, all examples and statements provided must be truthful,
factually accurate and taken directly from your own experience. Where
plagiarism has been identified (presenting the ideas and experiences
of others, or generated by artificial intelligence, as your own) applications
may be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance at https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/ for
more information on appropriate and inappropriate use.
At interview you will be assessed against the following:
- NHS Core NHSC1 Communication
- NHS Core NHSC2 Personal & People Development
- NHS Core NHSC3 Health, Safety & Security
- NHS Core NHSC4 Service Improvement
- NHS Core NHSC5 Quality
- NHS Core NHSC6 Equality and Diversity
- NHS Health & Wellbeing HWB3 Protection of Health
& Wellbeing
- NHS Information & Knowledge NHS IK2 Information
Collection & Analysis
The interview may consist of a mix of direct
questions and clinical situation-based scenarios.
NHS Knowledge and Skills Framework - https://www.msg.scot.nhs.uk/wp-content/uploads/KSF-Handbook.pdf
The sift will be completed within10working days
of the vacancy closing date. Interviews will be heldon a date to be
confirmed.
There will be no reimbursement for any travel expenses for
the interview.
Requests to work flexibly and/or part time will be
considered, taking into account business needs. Please note the
salary will be pro-rata where part time hours are undertaken.
All employees joining Ministry of Defence who are new to the
Civil Service will be subject to a 6-month probation period (unless otherwise
advised) effective from the employment start date.
Successful candidates must meet the security requirements
before they can be appointed. The level of security needed is security check.
Access to the NHS pension scheme is available to the successful
candidate.
If found successful for this position, you
will be required to provide evidence of your immunity to Hepatitis
B. Please note that evidence of your vaccination is not a proof of
your immunity, but your serology levels will be required.
Failure to provide sufficient evidence may result in the offer of employment
being withdrawn.
To be considered for this role, qualifications and
memberships detailed must be held in full, prior to submitting your
application.
There is no requirement to deploy as this is met by our
uniformed personnel, but you will form the continuity of care required by our
patients when based at home.
The post does NOT offer relocation expenses (move of home,
excessfaresor temporary transfer). Non-Standard move applicants
will be eligible for the full package, subject to eligibility.
As a result of the changes to the UK immigration rules which
came into effect on 1 January 2021, the Ministry of Defence will only
offer sponsorship for a skilled worker visa under
the points-based system, where a role has been deemed to be
business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from
those who will require sponsorship under
the points-based system.
Should you apply for this role and be found to require
sponsorship, your application will be rejected, and any provisional
offer of employment withdrawn.
This vacancy is part of the A Great Place to Work for Veterans
initiative https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
The Civil Service embraces diversity and promotes equality
of opportunity. There is a Disability Confident Scheme (DCS) for candidates
with disabilities who meet the minimum selection criteria.
If you need to advise us that you
need additional help or reasonable adjustments for the recruitment
process, please contact dbscivpers-sgdmsresourcing@mod.gov.uk.
The Ministry of Defence requires all candidates who are
successful at interview to declare any outside interests. These declarations
will be discussed with successful candidates following the interview process
and before a formal offer of employment is made, as some outside interests may
not be compatible with MOD civilian roles. This will not, in the majority
of cases, prevent employment in MOD, but it is a measure that must be
taken to ensure that appropriate mitigations can be put in place to
manage any potential, perceived or actual conflicts of interest from the first
day of employment.
The Ministry of Defence adopts
a zero-tolerance approach to unacceptable behaviours, which includes
bullying, harassment, sexual harassment, discrimination, and victimisation. You
will not be eligible and will not be considered for this post if you have been
dismissed from a role for such unacceptable behaviours within the last five
years. This will also apply if you resign or otherwise leave a role but,
because of an adverse decision, would have been dismissed for gross misconduct
had you continued in that employment. Pre-employment checks will be carried
out.
The Ministry of Defence is committed to providing a safe and
healthy working environment for its staff which includes educating them on the
benefits of not smoking, protecting them from the harmful effects of
second-hand smoke and supporting those who want to give up smoking.
Under the Smoke-Free Working Environment policy, Smoking and the use
of all tobacco products (including combustible and chewing tobacco products)
will not be permitted anywhere in the Defence working environment.
The policy is Whole Force and includes all Defence personnel,
contractors, visitors and other non-MOD personnel. All
applicants seeking, considering, or accepting employment with the Ministry
of Defence should be aware of this policy and that it is already in place
at a number of Defence Establishments.
