Ministry of Defence (Defence Medical Services)

Band 3 Healthcare Assistant

The closing date is 08 July 2025

Job summary

Do you have excellent communication and organisational skills? Are you a team worker with the ability to use your own initiative? If the answer is yes, then we are looking for an enthusiastic and motivated Band 3 Healthcare Assistant to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working within the Regional Occupational Health Team (ROHT), Aldershot, Hampshire.

This position offers 37.5 hours per week.

Does this sound like the role for you? If so, we would love to hear from you!

Benefits Include:

Free Parking
Access to NHS Pension
An inclusive working environment

Main duties of the job

To support ROHT clinical staff in the care of Service Personnel (SP) receiving specialist Occupational Health (OH) interventions. The role will include case managing SP who are transitioning from service to civilian life, liaising with recovery staff who support these SP, leading or being the link for Infection Prevention and Control (IPC) and equipment care. Additional skills and training can be acquired in role that will expand the Health Care Assistants (HCA's) scope of practice under supervision.

About us

Our success depends on our people, our Whole Force regular and reservist military, civil servants and contractors, all working as one, working together seamlessly to deliver for us.

Our civil servants are a central part of this Whole Force, developing strategy, making policy, supporting ministerial decision-making and Parliamentary processes. In fact, with over 2,000 different roles working across 650 sites around the world, now really is an excellent time to join one of the largest, most exciting departments in government.

The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm. We offer maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay.

In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team.

If you've ever wanted to do more, see more, go further or be better, we have roles in more professions and vocations than ever before. Let's see where your future will take you, together.

Date posted

24 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

K0003-25-0256

Job locations

Aldershot Centre For Health

Hospital Hill

Aldershot

Hampshire

GU11 1AY

Job description

Job responsibilities

Main details of the role include but are not limited to:

Transitional support for SP moving to civilian life following employment decision.
Advice to Personnel Recovery Officers (PRO) as required and at monthly case reviews.
Attend monthly case reviews with OHC to review caseload.
Attend triage meetings to receive allocated SP onto caseload.
Lead (or link, depending on ROHT laydown) for IPC in department. Undertake IPC audits. Attend Regional IPC updates, share information regarding the same.
Lead (or link, depending on ROHT laydown) for equipment care in the department.Ensuring equipment is safe.

Please pay particular attention to the attached Job Description and Person Specification, which outlines the role requirements in further details.

Important information:

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Selection Process Details

The sift will be completed within 10 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs.

At application stage you will be assessed again the following:

Experience:

Candidates will be required to provide CV details to include job history and previous skills and experience.

Atinterviewyou will be assessed against the following Technical Skills:

NHS Health & Wellbeing HWB1 Promotion of Health & Wellbeing
NHS Health & Wellbeing HWB2 Assessment & Care Planning
NHS Information & Knowledge NHS IK1 Information Processing

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form.

Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit. https://www.youtube.com/@DMS_MilMed

All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Access to the NHS pension scheme is available to the successful candidate.

To be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

If found successful for this position, you will be required to provide evidence of your immunity to Hepatitis B. Please note that evidence of your vaccination is not a proof of your immunity, but your serology levels will be required. Failure to provide sufficient evidence may result in the offer of employment being withdrawn.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

We encourage all our employees and prospective ones to be fully vaccinated against COVID-19 subject to any exemptions that may apply. Please see the attached further information document for full details.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

This vacancy is part of the A Great Place to Work for Veterans initiative. https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcing@mod.gov.uk.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.