Clinical Head of CHC

Job responsibilities

To provide extensive clinical leadership and operational management for the clinical pathway for AACC, including in the areas of clinical governance and clinical safety.

To ensure the timely, effective, high-quality delivery of key service developments.

The post holder will be personally responsible for the direct delivery of the Continuing Healthcare service, developing and maintaining the highest levels of relationship management with customers which would include ICBs, System Partners, Local Authorities, and local NHS England /Local Area Team members.

The post holder will have demonstrable proven track record at a senior management level of successfully securing customer confidence and business through effective marketing of services and delivery of strategic and operational priorities.

The post holder will also demonstrate a track record of managing a large complex team and a robust knowledge of the NHS framework for Continuing healthcare, the legal framework around Mental Capacity Act, PHBs and the CHC interface with Section 117

Education

Essential

• Educated to Masters degree level in relevant subject or equivalent level qualification or significant knowledge and experience of working at a similar level in specialist area

Values & Behaviours

Essential

• Patient First - Customer Excellence
• Aspirational
• Collaborative
• Insightful
• Respectful

Knowledge & Experience

Essential

• Significant management experience in Continuing Healthcare, including experience in an acute NHS organization environment or ICB at senior level - B8a and above.
• Clinical expertise in Continuing Healthcare.
• A track record of continuous managerial, educational and professional development
• Evidence of managing complex resource issues (clinical, human and financial)
• Demonstrable evidence of effective change management resulting in improved outcomes.
• Experience of managing conflict.
• Evidence of working effectively with clinicians and the multidisciplinary team.
• Evidence of implementation of a range of quality and clinical governance initiatives to develop practice.
• A track record of managing innovation and service improvement.
• Experience of patient involvement and improving patient experience.
• Experience of complaints prevention, management and resolution.
• Experience of managing safeguarding issues.
• Experience of effective appraisal and job planning
• Experience of recruitment and retention.
• Experience of effective roster management and scrutiny, and workforce planning.
• Experience of contributing to an effective ward/service accreditation process.
• Registered Nurse with current registration with NMC
• Sound understanding of the National Framework for NHS Continuing Healthcare, Mental Capacity Act, Personal Health Budget guidance and protocols, current NHS agenda, challenges and developments.
• Knowledge, understanding and management of a culture of integrated governance.
• Knowledge of quality improvement tools and methodology including implementation of quality frameworks.
• Understanding of research and audit based nursing practice.
• Ability to work on own initiative and priorities workload effectively and ability to use information effectively
• Established and authentic leadership abilities, able to provide leadership and empower staff at all levels.
• Ability to meet key targets and deadlines
• Ability to work through organisational barriers
• Experience of gathering and analyzing complex information/report writing.
• Demonstrable IT literacy.
• Proven ability to manage a complex and changing workforce which includes the ability to identify and resolve conflicting priorities within tight timeframes.
• Evidence of the ability to manage within financial balance.
• Must be flexible to meet needs of service.
• Management credibility and professional attitude.
• Committed to personal / professional development.
• Demonstrate diplomacy, empathy and neutrality.
• Commitment to develop a culture that promotes equality and diversity.
• Able to travel

Desirable

• Experience of involving patients, families, local communities, service users and staff in shaping plans and delivering service improvements.
• Advanced decision making, problem solving, negotiating and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).