NHS South Central and West Commissioning Support Unit

Communications Officer

This job is now closed

Job summary

This role supports the delivery of SCW's internal communications and will be a key part of the People team support and leading the management of change within the CSU.

The post-holder will help to ensure (1) our staff understand our purpose and direction, (2) feel listened to and valued and (3) have access to right knowledge and materials to do their best for SCW, our customers and people.

Main duties of the job

Helping to ensure our staff are working as productively as possible, feel valued and are aligned with our strategy through effective internal communications
Supporting other projects which help to we ensure that external audiences are aware of the services we provide to help improve population outcomes

About us

To find out more about what SCW has to offer, please visit Our offer to you page.

The post-holder will be responsible for delivering day-to-day communication to our staff and supporting their line manager and team to ensure that SCW's internal and external stakeholders are supported efficiently.

The role is full-time (37.5hrs per week - Monday to Friday) - 6 months Fixed Term contract.

Date posted

06 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per Annum Pro Rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

891-CSU-7733EB

Job locations

Omega House

Eastleigh

SO50 5PB

Job description

Job responsibilities

Please refer to the job description and person specification for further details and information regarding this role.

Job description

Job responsibilities

Please refer to the job description and person specification for further details and information regarding this role.

Person Specification

Education

Essential

Demonstrable ongoing training and development which supports development in a communications setting

Desirable

Professional qualification to degree level or equivalent in communications and/or engagement and/or marketing or equivalent level of experience in these fields

Values & Behaviours

Essential

Patient First - Customer Excellence
Aspirational
Collaborative
Insightful
Respectful
A commitment to Equality, Diversity and Inclusion

Knowledge & Experience

Essential

Proven prior experience in marketing and communications
Experience of writing for a variety of audiences
Experience of supporting the delivery of projects and events
Experience developing and managing social media campaigns

Desirable

Experience of marketing and communications in a complex environment
Experience of working in a customer or client facing environment
Experience of working in fast-moving and complex environments
Experience using content management systems and other digital tools
Experience of using a wide range of channels and formats to reach diverse groups
Experience of working to reach seldom heard groups
Some events management experience

Skills & Capabilities

Essential

Understanding of how content is the essential currency of any communications strategy
Creative and an ability to break from the norm
Ability to write for a range of audiences
Some basic project management skills: an ability to deliver micro campaigns and other communications projects on time
Good organisational and time management skills
Able to demonstrate team working
Ability to demonstrate working autonomously/on own initiative
Understanding of the importance of accessible communication

Person Specification

Education

Essential

Demonstrable ongoing training and development which supports development in a communications setting

Desirable

Professional qualification to degree level or equivalent in communications and/or engagement and/or marketing or equivalent level of experience in these fields

Values & Behaviours

Essential

Patient First - Customer Excellence
Aspirational
Collaborative
Insightful
Respectful
A commitment to Equality, Diversity and Inclusion

Knowledge & Experience

Essential

Proven prior experience in marketing and communications
Experience of writing for a variety of audiences
Experience of supporting the delivery of projects and events
Experience developing and managing social media campaigns

Desirable

Experience of marketing and communications in a complex environment
Experience of working in a customer or client facing environment
Experience of working in fast-moving and complex environments
Experience using content management systems and other digital tools
Experience of using a wide range of channels and formats to reach diverse groups
Experience of working to reach seldom heard groups
Some events management experience

Skills & Capabilities

Essential

Understanding of how content is the essential currency of any communications strategy
Creative and an ability to break from the norm
Ability to write for a range of audiences
Some basic project management skills: an ability to deliver micro campaigns and other communications projects on time
Good organisational and time management skills
Able to demonstrate team working
Ability to demonstrate working autonomously/on own initiative
Understanding of the importance of accessible communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS South Central and West Commissioning Support Unit

Address

Omega House

Eastleigh

SO50 5PB

Employer's website

https://www.scwcsu.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS South Central and West Commissioning Support Unit

Address

Omega House

Eastleigh

SO50 5PB

Employer's website

https://www.scwcsu.nhs.uk/ (Opens in a new tab)