Job summary
South Central and West (SCW) is a leading provider of transformation and consultancy services across health and social care at a national, regional, and local level. The Transformation team provides high quality, expert support to NHS organisations and partners to manage, analyse and improve performance, to transform the way services are provided for local populations.
Our customers include NHS England, ICSs/ICBs, provider trusts, general practices, and numerous social care, community care, and voluntary sector organisations.
If you are passionate about transforming health and care and have the desire to become part of our team, we have an exciting opportunity for you to join our bank.
We are looking for an experienced individual to deliver effective PMO/Programme management leadership, robust planning, project management, governance processes to ensure priorities and deliverables are met within changing timescales and political upheaval both leading and supporting delivery.
Main duties of the job
Lead & manage excellent PMO/Programme/Project management across a range of complex programmes & projects working at national, regional & ICS level as well as with providers & alliance/consortia customers, ensuring strong leadership, robust planning, project management, governance processes & ensuring that priorities & deliverables are met within changing timescales & political upheaval.
Key Responsibilities:
Lead role in the development and delivery of the broader PMO/Programme/Project and its initiatives
Provide advice to the PMO/Programme/Project teams & stakeholders in relation to project and programme management, processes, & procedures
Lead role in design and implementation of PMO/Programme/Project management operational models, tools and processes shaped around the needs of the PMO/Programme/Project to ensure delivery of aims & objectives
Lead role in design and implement stakeholder management working with a wide range of different and sometimes high-profile stakeholders in health, care, local government, cabinet office & public bodies
Accountability for artefacts such as reporting & tracking action, risks & issues to a wide & often high-profile audience; management of risks & issues
Lead on the production & presentation of documents, reports and slide packs as required and quality assure and sign off the work of other team members
Leading requirements for programme reporting & key communications & messages to wider health & care audiences
About us
This bank role sits within the Transformation Directorate, which has approximately 250 people working across a range of professional disciplines within the transformation and consultancy space.
The post holder will play an essential part in the effective delivery of impactful projects and consultancy assignments across health and care. We are an inclusive and diverse team and collaboration is at the heart of how we work. The team has grown rapidly over the last couple of years in response to increasing customer demand and due to the committed and hard-working nature of the team, for which personal development is important.
The post holder will share the ethos and values of SCW and will be able to bring the skills, experience, and subject matter expertise they have developed in their career, to support the team to deliver quality services.
This role will involve travel across the South of England and potentially further afield.
Job description
Job responsibilities
Bank contracts are 0 hour contracts and therefore assignments are not guaranteed.
Please refer to the job description and person specification for further details and information regarding this role.
Job description
Job responsibilities
Bank contracts are 0 hour contracts and therefore assignments are not guaranteed.
Please refer to the job description and person specification for further details and information regarding this role.
Person Specification
Education
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
Values & Behaviours
Essential
- Patient First - Customer Excellence
- Aspirational
- Collaborative
- Insightful
- Respectful
Knowledge & Experience
Essential
- Experience of supporting fast-paced and complex programmes including Programme Management Office (PMO) functions
- Evidence of post qualifying and continuing professional development
- Experience in programme communications and stakeholder management
- Experience of managing and motivating a team and reviewing performance of the individuals
Desirable
- Member of relevant professional body
Skills & Capabilities
Essential
- Excellent customer service skills
- An ability to maintain confidentiality and trust
- Adaptability, flexibility and ability to cope with uncertainty and change
- Effective organiser
- Professional calm and efficient manner
- Commitment to personal, team and organisational development
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
- Experience of managing risks and issues
- Experience of planning, managing and co-ordinating projects in complex and challenging environments
- Excellent communication and presentational skills delivering to a high standard
- Capability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of working in complex programmes across multiple stakeholders, including managing highly complex stakeholder relationships
- Ability to take a lead on planning, delivery and risk management processes
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
Desirable
- Experience of setting up and implementing internal processes and procedures.
- Experience of complex multi-agency team working and developing relationships across organisational boundaries within the public sector
- Management of whole systems change projects
- Knowledge and experience of financial systems e.g. monitoring budget management, processing invoices and procurement; business planning processes
- Able to demonstrate high level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
Person Specification
Education
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
Values & Behaviours
Essential
- Patient First - Customer Excellence
- Aspirational
- Collaborative
- Insightful
- Respectful
Knowledge & Experience
Essential
- Experience of supporting fast-paced and complex programmes including Programme Management Office (PMO) functions
- Evidence of post qualifying and continuing professional development
- Experience in programme communications and stakeholder management
- Experience of managing and motivating a team and reviewing performance of the individuals
Desirable
- Member of relevant professional body
Skills & Capabilities
Essential
- Excellent customer service skills
- An ability to maintain confidentiality and trust
- Adaptability, flexibility and ability to cope with uncertainty and change
- Effective organiser
- Professional calm and efficient manner
- Commitment to personal, team and organisational development
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
- Experience of managing risks and issues
- Experience of planning, managing and co-ordinating projects in complex and challenging environments
- Excellent communication and presentational skills delivering to a high standard
- Capability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of working in complex programmes across multiple stakeholders, including managing highly complex stakeholder relationships
- Ability to take a lead on planning, delivery and risk management processes
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
Desirable
- Experience of setting up and implementing internal processes and procedures.
- Experience of complex multi-agency team working and developing relationships across organisational boundaries within the public sector
- Management of whole systems change projects
- Knowledge and experience of financial systems e.g. monitoring budget management, processing invoices and procurement; business planning processes
- Able to demonstrate high level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
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