NHS Arden and Greater East Midlands Commissioning Support Unit

Quality Improvement Practitioner

This job is now closed

Job summary

We are looking for candidates who are keen to apply your knowledge of Quality Improvement to a National programme at pace, supporting a regional patch, you will be part of a small but dynamic national team supported by national QI Leads.

The post holder will be expected to support individual gender servicesto deliver towards the Quality Improvement Initiative working on the Gender Programme within NHS England's Specialised Commissioning, leading on extensive gender improvement projects and workstreams from within NHSE Specialised Services under the direction of the Quality Improvement Leads. This is a high profile, complex transformation change programme necessitating dedicated local and national support, including close working with several critical partners, providers, and other stakeholders.

The regional teams are- 'North' covering Newcastle, Leeds and Sheffield up to 3 posts; 'Central' covering Nottingham and Northampton up to 2 posts; and 'South' covering London and Devon up to 2 posts. (A total of 7 x 0.6WTE)

Benefits:

Band 8A (£53,754 - £60,503 pa pro rata) - dependent on experience and the number of years worked within the NHS

Hybrid role with flexibility for home working, with frequent visits to providers and some national network meetings.

12-month Fixed Term Contract or Secondment, 3 days week (22.5 hours per week)

Main duties of the job

In April 2024, NHS England announced a national review of the NHS-commissioned Gender Dysphoria Services for adults, with the review due to conclude in early 2025. The outcome will inform the development of a new service specification for adult gender services.The post holders will play a pivotal role as part of both national and local teams to address the immediate findings of this review, contributing to the establishment of a National Quality Improvement Network for adult gender services.

This is a high profile, complex transformational change programme and this role will be strategically important for the programme of change, working in a multi-disciplinary, cross-function team, leading and shaping improvements to future service delivery within the gender services.

You will be expected to work on a range of projects considering financial, operational, and quality aspects to drive sustainable improvement and deliver the best outcomes for patients on the gender pathway.

About us

We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for 'We invest in people' and 'We invest in wellbeing' and are passionate about creating an inclusive workplace that promotes and values diversity. We believe that every team member should have the opportunity to contribute and share their ideas.

We reward the hard work and commitment of our people with the following benefits:

A competitive salary with annual pay reviews
A generous annual leave entitlement starting at 27 days
Membership of the NHS Pension Scheme
Flexible working and family friendly policies, including enhanced parental leave and pay
A wide range of in-house and external learning and development opportunities
Access to salary sacrifice and discount schemes
Access to employee assistance and occupational health services.

Visit our website at www.ardengemcsu.nhs.uk to learn more about who we are and apply.

Note: We are not sponsoring this position, so applicants must be UK residents.

Date posted

13 February 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year pro rata, per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

880-6968462

Job locations

Gender Service Base, Any AGEM base, and remote.

Hybrid (home) and Gender Service Base

LE1 6NB

Job description

Job responsibilities

Key Responsibilities:

These roles will be strategically important for the programme of change, working in a multi-disciplinary, cross-function team, leading, supporting and shaping improvements to future service delivery within the gender services. The posts are to help local teams with identification, approach and delivery of positive change for service users.

The key elements of the role are:

identifying and evaluating the significant issues providers and systems face in the provision of gender services.

working alongside the local and national leadership teams, the QIPs will be responsible for ensuring each organisation is implementing and sustaining recommendations that are highlighted from the systemic review, which includes those with lived experience.

develop and support implementation of a methodical data-driven QI approach to optimize healthcare delivery processes, reduce inefficiency, and enhance patient care quality.

nurture key relationships and maintain networks internally and externally, including supporting the new national QI network.

Supporting local teams to create sustainable supporting routines

Essential Skills & Experience:

Evidence of working with quality improvement methods and implementing change programmes.

Strategic thinking ability to anticipate and resolve problems before they arise.

Extensive knowledge of improvement methodologies to aid in the creation of Service Improvement Plans

Job description

Job responsibilities

Key Responsibilities:

The key elements of the role are:

identifying and evaluating the significant issues providers and systems face in the provision of gender services.

develop and support implementation of a methodical data-driven QI approach to optimize healthcare delivery processes, reduce inefficiency, and enhance patient care quality.

nurture key relationships and maintain networks internally and externally, including supporting the new national QI network.

Supporting local teams to create sustainable supporting routines

Essential Skills & Experience:

Evidence of working with quality improvement methods and implementing change programmes.

Strategic thinking ability to anticipate and resolve problems before they arise.

Extensive knowledge of improvement methodologies to aid in the creation of Service Improvement Plans

Person Specification

Skills, Experience and Knowledge

Essential

Evidence of working with quality improvement methods and implementing change programmes
Strategic thinking - ability to anticipate and resolve problems before they arise
Extensive knowledge of improvement methodologies to aid in the creation of Service Improvement Plans

Person Specification

Skills, Experience and Knowledge

Essential

Evidence of working with quality improvement methods and implementing change programmes
Strategic thinking - ability to anticipate and resolve problems before they arise
Extensive knowledge of improvement methodologies to aid in the creation of Service Improvement Plans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Arden and Greater East Midlands Commissioning Support Unit

Address

Gender Service Base, Any AGEM base, and remote.

Hybrid (home) and Gender Service Base

LE1 6NB

Employer's website

https://www.ardengemcsu.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Arden and Greater East Midlands Commissioning Support Unit

Address

Gender Service Base, Any AGEM base, and remote.

Hybrid (home) and Gender Service Base

LE1 6NB

Employer's website

https://www.ardengemcsu.nhs.uk/ (Opens in a new tab)