Job summary
We are looking for a Robotic Process Automation (RPA) Developer Lead to lead the production and development of the RPA environment within Arden & GEM.
The RPA Developer will be responsible for building end-to-end process automation. It will include the final solution's design, development, testing, documentation, and maintenance.
Main duties of the job
You must have experience in large-scale RPA development and have the ability to strategic plan within RPA and solve problems.
Additionally, experience in business analysis and process optimisation is preferable.
The RPA Developer Lead must be passionate about RPA, proactive, results-driven, and detail-oriented; the candidate must thrive in a team environment and be able to work independently.
About us
We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for 'We invest in people' and 'We invest in wellbeing' and are passionate about creating an inclusive workplace that promotes and values diversity. We believe that every team member should have the opportunity to contribute and share their ideas.
We reward the hard work and commitment of our people with the following benefits:
- A competitive salary with annual pay reviews
- A generous annual leave entitlement starting at 27 days
- Membership of the NHS Pension Scheme
- Flexible working and family friendly policies, including enhanced parental leave and pay
- A wide range of in-house and external learning and development opportunities
- Access to salary sacrifice and discount schemes
- Access to employee assistance and occupational health services.
Job description
Job responsibilities
Communication and Relationship Skills
- Develop and maintain effective working relationships with a range of people across the organisation and customers to ensure effective service delivery.
- Utilise various tools and techniques to develop and support the delivery of organisational-wide initiatives, receiving and providing complex information.
- Ability to train and support users in making effective decisions whilst making them aware of the implications and dependencies.
- To provide verbal and written reports to stakeholders (as required) on projects and tasks they are working on and support negotiations for a successful outcome.
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change; Presents workshops to large groups of staff
- Motivate and drive subordinates to achieve the results required.
- Train users and support them in making effective decisions whilst making them aware of the implications and dependencies.
- Give complex presentations to large groups
Knowledge Training and Experience
- Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters degree level equivalent.
- Specialist experience in an RPA Development role
- Experience in UiPath development
- Experience in the implementation and management of bespoke RPA processes
- Investigate and resolve technical problems with processes.
- Investigate and resolve service requests for RPA processes.
- Awareness of Dev Ops methodology and ability to relate this to others
- Ability to analyse process statistics and make recommendations based on this.
- Co-ordinate the production of process notes and process documentation, outline correct steps for critical procedures within the policy and ensure that these are available electronically.
- Write and update training manuals and hand-outs for training purposes.
- Develop and maintain training materials and knowledge archives as an organisational resource.
- Conduct direct training sessions for stakeholders on a wide range of services and software applications. In group and 121, both formally and informally
- Project management skills and experiences can deliver solutions within a time frame and resource envelope.
Analytical and Judgemental Skills
- Assesses multi-stranded and complex IM&T problems involving conflicting opinions or with no precedent.
- Actively seek out, define, and resolve any roadblocks to adequate knowledge sharing in the organisational.
- Look to understand the underlying issue and work with stakeholders to remediate the problem. Escalating when appropriate to do so.
- Ability to compare a range of technical options, analyse their implications, and judge a suitable direction.
Planning and Organisational Skills
- Manage and deliver a broad range of complex projects, programs, and tasks within budget, time, and resource constraints.
- Delivery of new processes across AGEM and customer estates
- Formulating long-term, strategic plans, which involve uncertainty, and which may impact across the whole organisation.
Job description
Job responsibilities
Communication and Relationship Skills
- Develop and maintain effective working relationships with a range of people across the organisation and customers to ensure effective service delivery.
- Utilise various tools and techniques to develop and support the delivery of organisational-wide initiatives, receiving and providing complex information.
- Ability to train and support users in making effective decisions whilst making them aware of the implications and dependencies.
- To provide verbal and written reports to stakeholders (as required) on projects and tasks they are working on and support negotiations for a successful outcome.
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change; Presents workshops to large groups of staff
- Motivate and drive subordinates to achieve the results required.
- Train users and support them in making effective decisions whilst making them aware of the implications and dependencies.
- Give complex presentations to large groups
Knowledge Training and Experience
- Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters degree level equivalent.
- Specialist experience in an RPA Development role
- Experience in UiPath development
- Experience in the implementation and management of bespoke RPA processes
- Investigate and resolve technical problems with processes.
- Investigate and resolve service requests for RPA processes.
- Awareness of Dev Ops methodology and ability to relate this to others
- Ability to analyse process statistics and make recommendations based on this.
- Co-ordinate the production of process notes and process documentation, outline correct steps for critical procedures within the policy and ensure that these are available electronically.
- Write and update training manuals and hand-outs for training purposes.
- Develop and maintain training materials and knowledge archives as an organisational resource.
- Conduct direct training sessions for stakeholders on a wide range of services and software applications. In group and 121, both formally and informally
- Project management skills and experiences can deliver solutions within a time frame and resource envelope.
Analytical and Judgemental Skills
- Assesses multi-stranded and complex IM&T problems involving conflicting opinions or with no precedent.
- Actively seek out, define, and resolve any roadblocks to adequate knowledge sharing in the organisational.
- Look to understand the underlying issue and work with stakeholders to remediate the problem. Escalating when appropriate to do so.
- Ability to compare a range of technical options, analyse their implications, and judge a suitable direction.
Planning and Organisational Skills
- Manage and deliver a broad range of complex projects, programs, and tasks within budget, time, and resource constraints.
- Delivery of new processes across AGEM and customer estates
- Formulating long-term, strategic plans, which involve uncertainty, and which may impact across the whole organisation.
Person Specification
Education/Qualifications
Essential
- Educated to a minimum Master's degree in technical specialism or have equivalent experience
- Evidence of continuing professional development
Experience and Attainments
Essential
- Experience in working with people in a supportive team environment to deliver organisation-wide projects
- 3+ years of RPA experience
- Problem-solving, process mapping, and time management skills
- Ability to work autonomously and with teams
- Successfully developed and delivered four or more production bots
- Business analyst experience will be valued
- Worked as primary developer and line management
- Deliver project deliverables through the automation lifecycle
- Significant experience in a similar role
- Experience in leading system implantations with limited resources
Skills/Abilities
Essential
- Drive operational diagnostic processes, including preparing documentation of solutions and coding, to identify RPA opportunities
- that are well-structured, efficient, sustainable, scalable, and user-friendly.
- Perform all technical aspects of RPA development using best-in-class RPA programs and tools, especially UiPath.
- Identify, track, and monitor project deliverables to ensure successful project completion.
- Provide continuing support to customers and existing processes, as well as implement change requirements as part of a well-defined change control process
- Potentially facilitate training workshops on operations management and process automation.
- Able to analyse, interpret and summarise complex information in a manner that is accessible to non-technical individuals
- Support bespoke RPA process with limited documentation and develop documentation to a suitable level.
- Excellent teamwork skills and the resilience to work in a demanding environment across other functional teams.
- Excellent attention to detail and problem-solving skills
- Ability to multitask and prioritise to meet tight deadlines
- Project management to deliver the output within resource and time budget.
Knowledge/ Understanding
Essential
- Able to understand and explain policy or instructions clearly to others
- Knowledge of applying HR policy in a work environment
- Excellent communication and customer care skills, including a professional and friendly telephone manner and verbal and written presentation skills
Interpersonal Skills
Essential
- A team player who is resourceful with the ability to champion and encourage change
- Personal credibility, with the ability to quickly gain the confidence of others
- Work with customers and the AGEM team members to design and implement RPA process solutions using standard RPA vendor best practices, design principles, and standards.
- Excellent team working skills and the resilience to work in a demanding environment across other functional teams.
Special Aptitudes
Essential
- Interest in working toward an improvement culture and best practice
- Self-confident, resilient and an ability to work autonomously
Mobility
Essential
- Independent means of travel
Person Specification
Education/Qualifications
Essential
- Educated to a minimum Master's degree in technical specialism or have equivalent experience
- Evidence of continuing professional development
Experience and Attainments
Essential
- Experience in working with people in a supportive team environment to deliver organisation-wide projects
- 3+ years of RPA experience
- Problem-solving, process mapping, and time management skills
- Ability to work autonomously and with teams
- Successfully developed and delivered four or more production bots
- Business analyst experience will be valued
- Worked as primary developer and line management
- Deliver project deliverables through the automation lifecycle
- Significant experience in a similar role
- Experience in leading system implantations with limited resources
Skills/Abilities
Essential
- Drive operational diagnostic processes, including preparing documentation of solutions and coding, to identify RPA opportunities
- that are well-structured, efficient, sustainable, scalable, and user-friendly.
- Perform all technical aspects of RPA development using best-in-class RPA programs and tools, especially UiPath.
- Identify, track, and monitor project deliverables to ensure successful project completion.
- Provide continuing support to customers and existing processes, as well as implement change requirements as part of a well-defined change control process
- Potentially facilitate training workshops on operations management and process automation.
- Able to analyse, interpret and summarise complex information in a manner that is accessible to non-technical individuals
- Support bespoke RPA process with limited documentation and develop documentation to a suitable level.
- Excellent teamwork skills and the resilience to work in a demanding environment across other functional teams.
- Excellent attention to detail and problem-solving skills
- Ability to multitask and prioritise to meet tight deadlines
- Project management to deliver the output within resource and time budget.
Knowledge/ Understanding
Essential
- Able to understand and explain policy or instructions clearly to others
- Knowledge of applying HR policy in a work environment
- Excellent communication and customer care skills, including a professional and friendly telephone manner and verbal and written presentation skills
Interpersonal Skills
Essential
- A team player who is resourceful with the ability to champion and encourage change
- Personal credibility, with the ability to quickly gain the confidence of others
- Work with customers and the AGEM team members to design and implement RPA process solutions using standard RPA vendor best practices, design principles, and standards.
- Excellent team working skills and the resilience to work in a demanding environment across other functional teams.
Special Aptitudes
Essential
- Interest in working toward an improvement culture and best practice
- Self-confident, resilient and an ability to work autonomously
Mobility
Essential
- Independent means of travel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
