Job summary
Nurse/Paramedic/Social Worker/Healthcare professional. Are you looking for a new challenge where you can broaden your existing skills and knowledge around continuing healthcare?
We have vacancies available for a Bank Band 5 CHC Practitioners to join our dedicated and experienced teams, providing commissioning services for people with complex care needs who are eligible for NHS Continuing Healthcare funding or NHS-funded nursing care.
This is a bank post with no guaranteed hours. We currently have various vacancies with the following localities:
Lancashire/Derbyshire/Merseyside/Leicestershire/Staffordshire
We offer an agile way of working but there may be occasions when you would need to attend your office base or attend assessments face to face
Midlands and Lancashire Commissioning Support Unit recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.
Main duties of the job
This is an exciting opportunity for career development and an ideal chance to enhance and utilise your clinical skills. You will need to be a highly motivated individual looking for a new challenge and should enjoy coordinating and communicating with a wide range of people. The candidate should have knowledge of the NHS Framework for Continuing Healthcare.
The successful candidate will provide specialist assessment and review for adults and older people presenting with long-term care needs who may be eligible for NHS Continuing Healthcare, NHS-funded nursing care and jointly funded packages of care in line with the NHS Framework for Continuing Healthcare.
Experience of undertaking assessments, and working with patients, families and carers is essential. The Personalised Healthcare Team are responsible for the assessment and review of people who reside in nursing care homes and the clinical commissioning of packages of care for people with continuing healthcare needs who reside in their own homes.
If this sounds like something you would be interested in, please get in touch. We would love to hear from you.
About us
The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.
Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.
We provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.
With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Key Working Relationships:
- Personalised Healthcare Commissioning Team
- Personalised Healthcare Commissioning Team members
- Safeguarding teams
- Local Authority
- Service users and relatives
- Solicitors and other legal representatives
- Care providers from all sectors e.g. care homes, NHS Hospital Trusts
- Quality assurance Team
- Finance team
- Human Resources
- PALs team
- Brokerage team (this list is not exhaustive)
Communication and Relationship Skills
- Communicating information, risks, issues and dependencies, including briefings and reports
- Maintaining constructive relationships with a broad range of internal and external stakeholders
- Working closely with care providers involved in delivery of the service
Knowledge, training and Experience
- Providing coordination of, and participating in, meetings and providing information, advice and support as required
- Assisting and supporting individuals and representatives in relation to the Personalised Healthcare process
- Maintaining up-to-date knowledge of legislation, policies and guidance
- Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service
Analytical and judgement skills
- Supporting investigations into an individuals eligibility for NHS Continuing Healthcare following an individual challenge or dispute
- Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
Planning and organisational skills
- Contribute to maintenance and monitoring of service standards around quality
- Supporting the Personalised Healthcare team to ensure that workstream plans are fulfilled and supervised effectively to ensure successful delivery
Physical skills
- Keyboard skills
- Access to vehicle for occasional travel between sites
Patient/Client Care
- Managing a caseload of patients
- Ensure the principles and duties of safeguarding are holistically and consistently applied
- Supporting the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package
- Fostering transparency and a person-centred approach with patients, families and representatives
- Ensure the principles and duties of safeguarding are holistically, consistently and contentiously applied
Policy/Service Development
- Working within a team of Personalised Healthcare Assessors, ensuring a high-quality service is delivered, supporting and mentoring and supporting staff to achieve continuous improvement.
- Ensuring Personalised Healthcare guidance is followed and services are delivered to maximise patient safety
- Actively supporting the Personalised Healthcare team in working towards goals and objectives
- Contribute to maintenance and monitoring of service standards around quality
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
Finance and Physical Resources
- Knowledge of Personal Health Budget process
Human Resources/Staff Management
- Managing staff in line with regional and local HR policies
- Mentoring and supervision of students
Information/Resources
- Providing accurate and legible recording of information
- Ensuring data systems are kept up to date and maintained in line with standard operating policy and procedures
Research and Development
- Participate in relevant internal surveys
Freedom to Act
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
- Assisting in the facilitating of multi-disciplinary assessments and patient reviews in line with standard operating procedures
- Supporting the Senior Practitioner to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework
- Assisting in the management of cases as directed by the Senior Practitioner and the Team Lead
- Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines
- The post holder will be responsible for ensuring their mandatory training is up-to-date
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Key Working Relationships:
- Personalised Healthcare Commissioning Team
- Personalised Healthcare Commissioning Team members
- Safeguarding teams
- Local Authority
- Service users and relatives
- Solicitors and other legal representatives
- Care providers from all sectors e.g. care homes, NHS Hospital Trusts
- Quality assurance Team
- Finance team
- Human Resources
- PALs team
- Brokerage team (this list is not exhaustive)
Communication and Relationship Skills
- Communicating information, risks, issues and dependencies, including briefings and reports
- Maintaining constructive relationships with a broad range of internal and external stakeholders
- Working closely with care providers involved in delivery of the service
Knowledge, training and Experience
- Providing coordination of, and participating in, meetings and providing information, advice and support as required
- Assisting and supporting individuals and representatives in relation to the Personalised Healthcare process
- Maintaining up-to-date knowledge of legislation, policies and guidance
- Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service
Analytical and judgement skills
- Supporting investigations into an individuals eligibility for NHS Continuing Healthcare following an individual challenge or dispute
- Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
Planning and organisational skills
- Contribute to maintenance and monitoring of service standards around quality
- Supporting the Personalised Healthcare team to ensure that workstream plans are fulfilled and supervised effectively to ensure successful delivery
Physical skills
- Keyboard skills
- Access to vehicle for occasional travel between sites
Patient/Client Care
- Managing a caseload of patients
- Ensure the principles and duties of safeguarding are holistically and consistently applied
- Supporting the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package
- Fostering transparency and a person-centred approach with patients, families and representatives
- Ensure the principles and duties of safeguarding are holistically, consistently and contentiously applied
Policy/Service Development
- Working within a team of Personalised Healthcare Assessors, ensuring a high-quality service is delivered, supporting and mentoring and supporting staff to achieve continuous improvement.
- Ensuring Personalised Healthcare guidance is followed and services are delivered to maximise patient safety
- Actively supporting the Personalised Healthcare team in working towards goals and objectives
- Contribute to maintenance and monitoring of service standards around quality
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
Finance and Physical Resources
- Knowledge of Personal Health Budget process
Human Resources/Staff Management
- Managing staff in line with regional and local HR policies
- Mentoring and supervision of students
Information/Resources
- Providing accurate and legible recording of information
- Ensuring data systems are kept up to date and maintained in line with standard operating policy and procedures
Research and Development
- Participate in relevant internal surveys
Freedom to Act
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
- Assisting in the facilitating of multi-disciplinary assessments and patient reviews in line with standard operating procedures
- Supporting the Senior Practitioner to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework
- Assisting in the management of cases as directed by the Senior Practitioner and the Team Lead
- Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines
- The post holder will be responsible for ensuring their mandatory training is up-to-date
Person Specification
Skills, knowledge and competencies
Essential
- Extensive knowledge of specialist areas acquired through experience and training plus further specialist knowledge of the Personalised Healthcare process
- Demonstrated capabilities to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area, ideally Personalised Healthcare
Experience
Essential
- oPrevious experience of working within a busy environment with ever changing priorities Experience of working effectively with a multidisciplinary team, e.g., clinicians, Health and Social Care colleagues and other partner agencies
Personal Qualities
Essential
- Effective communication skills
Person Specification
Skills, knowledge and competencies
Essential
- Extensive knowledge of specialist areas acquired through experience and training plus further specialist knowledge of the Personalised Healthcare process
- Demonstrated capabilities to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area, ideally Personalised Healthcare
Experience
Essential
- oPrevious experience of working within a busy environment with ever changing priorities Experience of working effectively with a multidisciplinary team, e.g., clinicians, Health and Social Care colleagues and other partner agencies
Personal Qualities
Essential
- Effective communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands and Lancashire Commissioning Support Unit
Address
Lancashire/Derbyshire/Merseyside/Leicestershire/Staffordshire
Lancashire/Derbyshire/Merseyside/Leicestershire/Staffordshire
Lancashire/Derby/Merseyside/Leicestershire/Staffs
PR26 6TR
Employer's website
https://www.midlandsandlancashirecsu.nhs.uk/ (Opens in a new tab)
