Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
Calling all healthcare professionals - Nurse, Physiotherapist, Occupational Therapist, Paramedic. Are you looking for a new challenge that will offer you a better work-life balance? By joining MLCSU as a Practitioner, we offer agile working opportunities with no shift work or anti-social hours.
The role includes both remote and face to face assessments alongside office attendance on some occasions. Therefore, the post holder should hold a full UK driving licence and have access to a vehicle to be able to fulfil the requirements of this post
You would play a key role in supporting the Personalised Healthcare Commissioning service across the region to deliver an effective, competent and consistent client-focused service.
You will assist and support in the facilitation of multi-disciplinary assessments and patient reviews in line with standard operating policy and procedures, ensuring the National Framework for Continuing Healthcare and Funded-Nursing Care is implemented and complied with, according to the principles and processes.
You should be comfortable in working autonomously but also as part of the wider team to ensure the aims on objectives of the department and wider organisation are met.
MLCSU recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies
Main duties of the job
As a Band 5 Practitioner you will be using your clinical skills and knowledge to assess patients using the National Framework for Continuing Healthcare and Funded Nursing Care. You should have a good understanding and knowledge of the framework and be looking to further develop your skills and expertise in this area.
You would be managing and assisting a caseload of patients, attending multidisciplinary meetings and patient review meetings, in line with standard operating procedures and local guidance. You would need to communicate complex issues to a wide range of health and social care professionals, patients, carers and family members. Therefore, excellent communications skills, both verbal and written, are essential.
You would be supporting with the arrangement of services required to meet the individual needs of the patient. You would also be investigating eligibility against national criteria for patients who have challenged or disputed a decision. You should have experience of negotiating with a pro-active and positive approach to problem solving. The ability to analyse complex and often conflicting information from various sources, to aid decision making, is imperative, as is the ability to work under pressures to meet tight and frequently changing deadlines.
If you are a qualified healthcare professional who is experienced, driven, committed to your continuing professional development and completely client-focused, we would love to hear from you.
About us
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.
Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.
In joining the Merseyside team, you will become part of a knowledgeable, enthusiastic and diverse team of healthcare professionals, who are always willing to help each other
We provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
MLCSU is committed to the process of redeploying at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Key Working Relationships:
- Personalised Healthcare Commissioning Team
- Personalised Healthcare Commissioning Team members
- Safeguarding teams
- Local Authority
- Service users and relatives
- Solicitors and other legal representatives
- Care providers from all sectors e.g. care homes, NHS Hospital Trusts
- Quality assurance Team
- Finance team
- Human Resources
- PALs team
- Brokerage team (this list is not exhaustive)
Communication and Relationship Skills
- Communicating information, risks, issues and dependencies, including briefings and reports
- Maintaining constructive relationships with a broad range of internal and external stakeholders
- Working closely with care providers involved in delivery of the service
Knowledge, training and Experience
- Providing coordination of, and participating in, meetings and providing information, advice and support as required
- Assisting and supporting individuals and representatives in relation to the Personalised Healthcare process
- Maintaining up-to-date knowledge of legislation, policies and guidance
- Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service
Analytical and judgement skills
- Supporting investigations into an individuals eligibility for NHS Continuing Healthcare following an individual challenge or dispute
- Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
Planning and organisational skills
- Contribute to maintenance and monitoring of service standards around quality
- Supporting the Personalised Healthcare team to ensure that workstream plans are fulfilled and supervised effectively to ensure successful delivery
Physical skills
- Keyboard skills
- Access to vehicle for occasional travel between sites
Patient/Client Care
- Managing a caseload of patients
- Ensure the principles and duties of safeguarding are holistically and consistently applied
- Supporting the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package
- Fostering transparency and a person-centred approach with patients, families and representatives
- Ensure the principles and duties of safeguarding are holistically, consistently and contentiously applied
Policy/Service Development
- Working within a team of Personalised Healthcare Assessors, ensuring a high-quality service is delivered, supporting and mentoring and supporting staff to achieve continuous improvement.
- Ensuring Personalised Healthcare guidance is followed and services are delivered to maximise patient safety
- Actively supporting the Personalised Healthcare team in working towards goals and objectives
- Contribute to maintenance and monitoring of service standards around quality
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
Finance and Physical Resources
- Knowledge of Personal Health Budget process
Human Resources/Staff Management
- Managing staff in line with regional and local HR policies
- Mentoring and supervision of students
Information/Resources
- Providing accurate and legible recording of information
- Ensuring data systems are kept up to date and maintained in line with standard operating policy and procedures
Research and Development
- Participate in relevant internal surveys
Freedom to Act
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
- Assisting in the facilitating of multi-disciplinary assessments and patient reviews in line with standard operating procedures
- Supporting the Senior Practitioner to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework
- Assisting in the management of cases as directed by the Senior Practitioner and the Team Lead
- Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines
- The post holder will be responsible for ensuring their mandatory training is up-to-date
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Key Working Relationships:
- Personalised Healthcare Commissioning Team
- Personalised Healthcare Commissioning Team members
- Safeguarding teams
- Local Authority
- Service users and relatives
- Solicitors and other legal representatives
- Care providers from all sectors e.g. care homes, NHS Hospital Trusts
- Quality assurance Team
- Finance team
- Human Resources
- PALs team
- Brokerage team (this list is not exhaustive)
Communication and Relationship Skills
- Communicating information, risks, issues and dependencies, including briefings and reports
- Maintaining constructive relationships with a broad range of internal and external stakeholders
- Working closely with care providers involved in delivery of the service
Knowledge, training and Experience
- Providing coordination of, and participating in, meetings and providing information, advice and support as required
- Assisting and supporting individuals and representatives in relation to the Personalised Healthcare process
- Maintaining up-to-date knowledge of legislation, policies and guidance
- Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service
Analytical and judgement skills
- Supporting investigations into an individuals eligibility for NHS Continuing Healthcare following an individual challenge or dispute
- Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
Planning and organisational skills
- Contribute to maintenance and monitoring of service standards around quality
- Supporting the Personalised Healthcare team to ensure that workstream plans are fulfilled and supervised effectively to ensure successful delivery
Physical skills
- Keyboard skills
- Access to vehicle for occasional travel between sites
Patient/Client Care
- Managing a caseload of patients
- Ensure the principles and duties of safeguarding are holistically and consistently applied
- Supporting the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package
- Fostering transparency and a person-centred approach with patients, families and representatives
- Ensure the principles and duties of safeguarding are holistically, consistently and contentiously applied
Policy/Service Development
- Working within a team of Personalised Healthcare Assessors, ensuring a high-quality service is delivered, supporting and mentoring and supporting staff to achieve continuous improvement.
- Ensuring Personalised Healthcare guidance is followed and services are delivered to maximise patient safety
- Actively supporting the Personalised Healthcare team in working towards goals and objectives
- Contribute to maintenance and monitoring of service standards around quality
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
Finance and Physical Resources
- Knowledge of Personal Health Budget process
Human Resources/Staff Management
- Managing staff in line with regional and local HR policies
- Mentoring and supervision of students
Information/Resources
- Providing accurate and legible recording of information
- Ensuring data systems are kept up to date and maintained in line with standard operating policy and procedures
Research and Development
- Participate in relevant internal surveys
Freedom to Act
- Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
- Assisting in the facilitating of multi-disciplinary assessments and patient reviews in line with standard operating procedures
- Supporting the Senior Practitioner to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework
- Assisting in the management of cases as directed by the Senior Practitioner and the Team Lead
- Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines
- The post holder will be responsible for ensuring their mandatory training is up-to-date
Person Specification
Qualifications
Essential
- Nursing qualification or equivalent HCP, Occupational Health, Physiotherapy etc
- Evidence of Continued Professional Development
Experience
Essential
- Experience of working effectively with a multidisciplinary team, e.g., clinicians, Health and Social Care colleagues and other partner agencies
Personal Qualities
Essential
- Effective communication skills
Skills, knowledge and competencies
Essential
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
Person Specification
Qualifications
Essential
- Nursing qualification or equivalent HCP, Occupational Health, Physiotherapy etc
- Evidence of Continued Professional Development
Experience
Essential
- Experience of working effectively with a multidisciplinary team, e.g., clinicians, Health and Social Care colleagues and other partner agencies
Personal Qualities
Essential
- Effective communication skills
Skills, knowledge and competencies
Essential
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
