Job summary
An exciting opportunity has arisen to be part of the changing shape of Primary Care within South Sefton. Due to current pressures on the day to day of general practices, the PCN provide support to General Practice across South Sefton and support its members through the Admin Hub.
Ultimately the roles within the Admin Hub free up time for practices to provide a more interpersonal service to its patients. Simultaneously this lays the groundwork for practices to work closely together, eventually standardising workflow and allowing specific tasks to be completed remotely. Primarily, however the role is there to ensure patients receive the most accurate and up to date care they need.
The roles are full time (37.5 hours p/w), or part time working remotely from the PCN offices in Bootle with occasional home working. There may also be a requirement to work within general practices across South Sefton.
Main duties of the job
As stated, the successful applicants will focus on alleviating the general admin workload on the staff across South Sefton General Practices. This will require a flexible approach to work, with the ability to prioritise and manage a variety of tasks.
General administrative duties include:-
- Utilising systems such as EMIS
- Summarising patient records
- Scanning patient identifiable data onto their individual healthcare record
- Coding GP requests for patient healthcare journey - ensuring the correct SNOMED codes have been assigned to patient documents.
- Assisting practices with a backlog of coding tasks, scanning and summarising.
- Recall tasks: running searches to find patients that are due to revisit their practice for a blood test, bowel screening etc.
- Providing remote digital support for patients and practices, ensuring patient data is up to date and correct.
- Providing EMIS logins for PCN staff
About us
An exciting opportunity has arisen to be part of a growing admin team who have extensive experience working within General Practice and are part of the changing shape of Primary Care within South Sefton. You will be joining a highly motivated and professional team of 7 Admin Care Co-ordinators, who, due to current pressures on the day to day of general practices, support its members with administration support and provide reliable and knowledgeable cover for General Practice across South Sefton.
Job description
Job responsibilities
These roles free up time for practices to provide a more interpersonal service to its patients. Simultaneously this lays the groundwork for practices to work closely together, eventually standardising workflow and allowing specific tasks to be completed remotely. Primarily, however the role is there to ensure patients receive the most accurate and up to date care they need.
The roles is full time (37.5 hours p/w) however part time will be considered (hours to be confirmed), working from the PCN offices in Biz Hub, Bootle and occasionally within general practices across South Sefton. Agile working is also considered.
Key Responsibilities
The successful applicants will focus on alleviating the general admin workload across South Sefton General Practices. This will require a flexible approach to work, with the ability to juggle numerous tasks at any one time.
General administrative duties:-
- Utilising systems such as EMIS
- Summarising patient records
- Scanning patient identifiable data onto their individual healthcare record
- Coding GP requests for patient healthcare journey ensuring the correct SNOMED codes have been assigned to patient documents.
- Assisting practices with a backlog of coding tasks, scanning, and summarising,
- Recall tasks: running searches to find patients that are due to revisit their practice for a blood test, bowel screening etc.
- Providing remote digital support for patients and practices, ensuring patient data is up to date and correct.
As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care.
Job description
Job responsibilities
These roles free up time for practices to provide a more interpersonal service to its patients. Simultaneously this lays the groundwork for practices to work closely together, eventually standardising workflow and allowing specific tasks to be completed remotely. Primarily, however the role is there to ensure patients receive the most accurate and up to date care they need.
The roles is full time (37.5 hours p/w) however part time will be considered (hours to be confirmed), working from the PCN offices in Biz Hub, Bootle and occasionally within general practices across South Sefton. Agile working is also considered.
Key Responsibilities
The successful applicants will focus on alleviating the general admin workload across South Sefton General Practices. This will require a flexible approach to work, with the ability to juggle numerous tasks at any one time.
General administrative duties:-
- Utilising systems such as EMIS
- Summarising patient records
- Scanning patient identifiable data onto their individual healthcare record
- Coding GP requests for patient healthcare journey ensuring the correct SNOMED codes have been assigned to patient documents.
- Assisting practices with a backlog of coding tasks, scanning, and summarising,
- Recall tasks: running searches to find patients that are due to revisit their practice for a blood test, bowel screening etc.
- Providing remote digital support for patients and practices, ensuring patient data is up to date and correct.
As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care.
Person Specification
Qualifications
Essential
- NVQ Level 2 and/or 5 GCSE's grade AC or equivalent.
- Evidence of commitment to continuing development
- Knowledge of administration processes
Desirable
- Equivalent experience as indicated by the factors detailed below.
Experience
Essential
- Experience of working with EMIS computer systems within Primary Care Settings
- Experience of Medical Terminology
- Experience of working within General Practice
Desirable
- Significant experience providing customer service skills working to a diverse customer base to achieve objectives in a busy work environment
Knowledge
Essential
- Broad range of IT skills including Word, Excel, MS Teams, Email, internet and local information systems
- Understanding of the importance & requirements of Data Protection and Confidentiality
Desirable
- Broad understanding of digital technologies that support General Practice including EMIS, econsult, Accurx
- Broad understanding of how digital technology can support health and wellbeing of patients and staff
- Knowledge of the NHS Strategies and Initiatives
Skills
Essential
- Ability to communicate effectively and confidently both verbally and in writing
Person Specification
Qualifications
Essential
- NVQ Level 2 and/or 5 GCSE's grade AC or equivalent.
- Evidence of commitment to continuing development
- Knowledge of administration processes
Desirable
- Equivalent experience as indicated by the factors detailed below.
Experience
Essential
- Experience of working with EMIS computer systems within Primary Care Settings
- Experience of Medical Terminology
- Experience of working within General Practice
Desirable
- Significant experience providing customer service skills working to a diverse customer base to achieve objectives in a busy work environment
Knowledge
Essential
- Broad range of IT skills including Word, Excel, MS Teams, Email, internet and local information systems
- Understanding of the importance & requirements of Data Protection and Confidentiality
Desirable
- Broad understanding of digital technologies that support General Practice including EMIS, econsult, Accurx
- Broad understanding of how digital technology can support health and wellbeing of patients and staff
- Knowledge of the NHS Strategies and Initiatives
Skills
Essential
- Ability to communicate effectively and confidently both verbally and in writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
