Job summary
We are looking for a dynamic individual to join a newly established insight and impact team within NHS Horizons. This is an exciting opportunity for a leaders from academia, the commercial, voluntary, public sectors and/or wider NHS, to take our insight and impact work to the next level.
Midlands and Lancashire Commissioning Support Unit recognises the value serving personnel, reservists, veterans, and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.
Main duties of the job
The Senior Associate - Insight and Impact will work closely with the Head of Insight and Impact to lead and support aspects of how we continue to develop our novel approach to rapid insight generation. This includes working with volunteers to draw out actionable insights with impact and working across the NHS Horizons team to capture the difference we are making.
This is a crucial role, with the opportunity to work on a diverse range of high priority projects and programmes impacting on key priorities for the NHS.
.The successful postholder will have the opportunity to work on a diverse range of high priority projects and programmes impacting on key priorities for the NHS.
Joining at an exciting time in the development of the NHS Horizons team, the postholder will have an important role to play in shaping the insight and impact function.
About us
The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.
Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.
In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.
With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.
Job description
Job responsibilities
This role is a unique opportunity to lead and shape the development of a new and novel approach to rapid insight generation whilst also creating the conditions for NHS Horizons to better capture the difference it makes.
The focus for the post holder will be to provide leadership and support to enable the successful delivery of insight and impact projects and programmes.
This will include:
- Lead and support the development of measurement plans and follow up activity, making best use of our insight approach and how we create public value, to tell the story of the difference we are making.
- Run multiple projects, some of which will be ongoing throughout the role.
- Lead and support aspects of how we continue to develop our novel approach to rapid insight. This includes consolidating what works, horizon scanning for ways to evolve and develop our approach, as well as consolidating our learning and methods across the team.
- Promote sense making by bringing together diverse volunteers to explore what the data may be teaching us, and to draw upon collective skills, experience and knowledge to determine key recommendations and next steps.
- Develop systems and processes that support the Horizons team to more systematically capture the difference we are making, and to promote learning in rapid cycles on an ongoing basis.
- Support learning across the team from different commissions, bringing together our collective intelligence in ways that are actionable and impactful for the Horizons team, our sponsors, and clients.
Job description
Job responsibilities
This role is a unique opportunity to lead and shape the development of a new and novel approach to rapid insight generation whilst also creating the conditions for NHS Horizons to better capture the difference it makes.
The focus for the post holder will be to provide leadership and support to enable the successful delivery of insight and impact projects and programmes.
This will include:
- Lead and support the development of measurement plans and follow up activity, making best use of our insight approach and how we create public value, to tell the story of the difference we are making.
- Run multiple projects, some of which will be ongoing throughout the role.
- Lead and support aspects of how we continue to develop our novel approach to rapid insight. This includes consolidating what works, horizon scanning for ways to evolve and develop our approach, as well as consolidating our learning and methods across the team.
- Promote sense making by bringing together diverse volunteers to explore what the data may be teaching us, and to draw upon collective skills, experience and knowledge to determine key recommendations and next steps.
- Develop systems and processes that support the Horizons team to more systematically capture the difference we are making, and to promote learning in rapid cycles on an ongoing basis.
- Support learning across the team from different commissions, bringing together our collective intelligence in ways that are actionable and impactful for the Horizons team, our sponsors, and clients.
Person Specification
Experience
Essential
- Knowledge of qualitative and/or quantitative research methods.
- Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery.
- Experience of working in fast-paced environments with set deadlines.
- Management experience.
Desirable
- Good understanding of one or more of the following areas: -health and social care environment -large-scale change -public sector innovation -learning health systems.
- Experience in a research and evaluative setting.
- Experience of conducting and/or commissioning evaluation(s).
- Previous experience of successfully generating fee earning commissions
Qualifications
Essential
- Educated to master's level OR educated to degree level with equivalent experience of working at a senior level in specialist area.
Desirable
- Proven leadership experience and/or formal management qualification.
Skills
Essential
- Ability to synthesise and share highly complex findings in a way which is clear, succinct and influential.
- Ability to work with senior clients to design and deliver complex programmes of work
- Analyse and interpret highly complex data, and be able to interpret this data into actionable insights
- Standard Keyboard skills. Comfortable using Microsoft standard package, but also new collaborative tools like canva, jamboard, miro etc
- Manages own time, working flexibly to prioritise responses to wide range of competing demands
- Will use specialist knowledge to interpret and implement national policies to improve the service.
Desirable
- A skilled facilitator, with the confidence and expertise to manage the flow of meetings.
- Understanding of the principles and methodologies of evaluation
Personal Qualities
Essential
- Comfortable working in a rapidly changing team environment and to communicate at all levels.
- Collaborative team player and leader.
- Confident to lead and present highly complex information to a range of audiences, either virtually and/or in person.
- Be able to adapt/change plans and react to changing business needs - for example planning of multiple virtual events
Person Specification
Experience
Essential
- Knowledge of qualitative and/or quantitative research methods.
- Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery.
- Experience of working in fast-paced environments with set deadlines.
- Management experience.
Desirable
- Good understanding of one or more of the following areas: -health and social care environment -large-scale change -public sector innovation -learning health systems.
- Experience in a research and evaluative setting.
- Experience of conducting and/or commissioning evaluation(s).
- Previous experience of successfully generating fee earning commissions
Qualifications
Essential
- Educated to master's level OR educated to degree level with equivalent experience of working at a senior level in specialist area.
Desirable
- Proven leadership experience and/or formal management qualification.
Skills
Essential
- Ability to synthesise and share highly complex findings in a way which is clear, succinct and influential.
- Ability to work with senior clients to design and deliver complex programmes of work
- Analyse and interpret highly complex data, and be able to interpret this data into actionable insights
- Standard Keyboard skills. Comfortable using Microsoft standard package, but also new collaborative tools like canva, jamboard, miro etc
- Manages own time, working flexibly to prioritise responses to wide range of competing demands
- Will use specialist knowledge to interpret and implement national policies to improve the service.
Desirable
- A skilled facilitator, with the confidence and expertise to manage the flow of meetings.
- Understanding of the principles and methodologies of evaluation
Personal Qualities
Essential
- Comfortable working in a rapidly changing team environment and to communicate at all levels.
- Collaborative team player and leader.
- Confident to lead and present highly complex information to a range of audiences, either virtually and/or in person.
- Be able to adapt/change plans and react to changing business needs - for example planning of multiple virtual events
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
