Job summary
The primary purpose of the Equality and Inclusion Support Officer role is to:
- Provide Equality, Diversity and Inclusion support to the Equality and Inclusion Business Partner for Lancashire and South Cumbria Integrated Care Board (ICB).
- Provide a professional, high-quality support to the Equality and Inclusion Business Partners, Equality and Inclusion Team Manager and Head of Equality, Diversity and Human Rights. The post holder will work closely with Equality and Inclusion Business Partners to develop and support systems and processes to effectively support the Equality and Inclusion Team in their work
- Provide an equality and inclusion service to Integrated Care Boards, our customers, our partners, and within the NHS Midlands and Lancashire Commissioning Support Unit (MLCSU).
Main duties of the job
- Assist the Equality and Inclusion (E&I) Business Partners in a range of duties as required.
- Support the E&I Team and our customers in the development and use of online Equality and Health Inequalities Impact and Risk Assessments (EHIIRAs) tools such as U-Assure
- Support activities of the E&I Team in gathering information, conducting research and carrying out Equality and Health Inequalities Impact and Risk Assessments (EHIIRAs) for customers and MLCSU
- Compile, prepare and produce agendas and papers for E&I team meetings, take formal and informal minutes/action notes
- Supporting the E&I Business Partners and E&I Team Manager in preparation for reports
- Develop and maintain current information and content for the Equality and Inclusion webpages
- Utilise all Microsoft Office 365 packages when producing correspondence, emails, reports, presentations, and spreadsheets
- Create and maintain databases, spreadsheets and reports as required
- Undertake email management on behalf of the Equality and Inclusion generic inbox
- Support E&I Business Partners with the coordination of events and training for ICBs and other customers
- Attending meetings or working from ICB offices as required which may involve travelling to a variety of customer bases and different locations
- Dealing with queries from ICBs, customers, stakeholders and internal MLCSU staff
- Delivery of E&I training in accordance with customer needs and CSU requirements
- Undertake and support on bespoke E&I project work including research
About us
The NHS is the biggest employer in Europe. It's a world-renowned institution and an exciting place to work, full of challenges and opportunities.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.
Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.
In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.
Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.
With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.
Job description
Job responsibilities
General:
- Assist the Equality and Inclusion (E&I) Business Partners in a range of duties as required.
- Support the E&I Team and our customers in the development and use of online Equality and Health Inequalities Impact and Risk Assessments (EHIIRAs) tools such as U-Assure
- Support activities of the E&I Team in gathering information, conducting research and carrying out Equality and Health Inequalities Impact and Risk Assessments (EHIIRAs) for customers and MLCSU
- Compile, prepare and produce agendas and papers for E&I team meetings, take formal and informal minutes/action notes
- Supporting the E&I Business Partners and E&I Team Manager in preparation for reports
- Develop and maintain current information and content for the Equality and Inclusion webpages
- Utilise all Microsoft Office 365 packages when producing correspondence, emails, reports, presentations, and spreadsheets
- Create and maintain databases, spreadsheets and reports as required
- Undertake email management on behalf of the Equality and Inclusion generic inbox
- Support E&I Business Partners with the coordination of events and training for ICBs and other customers
- Attending meetings or working from ICB offices as required which may involve travelling to a variety of customer bases and different locations
- Dealing with queries from ICBs, customers, stakeholders and internal MLCSU staff
- Delivery of E&I training in accordance with customer needs and CSU requirements
- Undertake and support on bespoke E&I project work including research
Functional & Operational Responsibilities:
- To support the E&I Team Manager and Head of Equality, Diversity and Human Rights in delivering a robust E&I function to ICBs across the locality and internally to the Commissioning Support Unit
- To support the Head of E&I in monitoring and analyse provider service performance data for equality and health inequalities making recommendations for improvements as part of the overarching provider monitoring process
- To support the E&I team to deliver Equality and Inclusion training courses to customers as required
- To attend and actively contribute to Equality and Inclusion team meetings and other CSU related meetings as required
- To be an ambassador for the CSUs Equality and Inclusion and wider Peoples Services Directorate, ensuring a customer focused response to all queries and contacts
- Acting as a subject matter expert on Equality, Diversity and Human Rights and provide technical expertise to Midlands and Lancashire CSU and ICBs where appropriate.
- Align all equality analysis toolkits and learning and development programmes and share the new templates/presentations with customers in line with the Delivery Service Objectives
- Support the development of equality, diversity and human rights objectives for customers in line with the Equality Act 2010 and arrange ICB websites.
Job description
Job responsibilities
General:
- Assist the Equality and Inclusion (E&I) Business Partners in a range of duties as required.
- Support the E&I Team and our customers in the development and use of online Equality and Health Inequalities Impact and Risk Assessments (EHIIRAs) tools such as U-Assure
- Support activities of the E&I Team in gathering information, conducting research and carrying out Equality and Health Inequalities Impact and Risk Assessments (EHIIRAs) for customers and MLCSU
- Compile, prepare and produce agendas and papers for E&I team meetings, take formal and informal minutes/action notes
- Supporting the E&I Business Partners and E&I Team Manager in preparation for reports
- Develop and maintain current information and content for the Equality and Inclusion webpages
- Utilise all Microsoft Office 365 packages when producing correspondence, emails, reports, presentations, and spreadsheets
- Create and maintain databases, spreadsheets and reports as required
- Undertake email management on behalf of the Equality and Inclusion generic inbox
- Support E&I Business Partners with the coordination of events and training for ICBs and other customers
- Attending meetings or working from ICB offices as required which may involve travelling to a variety of customer bases and different locations
- Dealing with queries from ICBs, customers, stakeholders and internal MLCSU staff
- Delivery of E&I training in accordance with customer needs and CSU requirements
- Undertake and support on bespoke E&I project work including research
Functional & Operational Responsibilities:
- To support the E&I Team Manager and Head of Equality, Diversity and Human Rights in delivering a robust E&I function to ICBs across the locality and internally to the Commissioning Support Unit
- To support the Head of E&I in monitoring and analyse provider service performance data for equality and health inequalities making recommendations for improvements as part of the overarching provider monitoring process
- To support the E&I team to deliver Equality and Inclusion training courses to customers as required
- To attend and actively contribute to Equality and Inclusion team meetings and other CSU related meetings as required
- To be an ambassador for the CSUs Equality and Inclusion and wider Peoples Services Directorate, ensuring a customer focused response to all queries and contacts
- Acting as a subject matter expert on Equality, Diversity and Human Rights and provide technical expertise to Midlands and Lancashire CSU and ICBs where appropriate.
- Align all equality analysis toolkits and learning and development programmes and share the new templates/presentations with customers in line with the Delivery Service Objectives
- Support the development of equality, diversity and human rights objectives for customers in line with the Equality Act 2010 and arrange ICB websites.
Person Specification
Experience
Essential
- Proficient in the use of software packages such as Microsoft Office - i.e Word, Excel, PowerPoint, Outlook
- Ability to collate and report data
- Proven experience of developing reports, presentations, letters and other documents to a very high standard
Desirable
- Experience in carrying out health research
- Experience of carrying out Equality and Health Inequalities Impact and Risk Assessments
Education / Qualifications
Essential
- GCSE / NVQ4 level education or equivalent
- A-Level or equivalent level of study in Social Sciences / Health Studies
- Evidence of professional and / or personal Self-Development
Desirable
- Degree level study in Social Sciences or related topic area related to health studies
- Understanding of Integrated Care Boards and Integrated Care Systems
Skills, Knowledge & Competencies
Essential
- Knowledge of equality, diversity and human rights, and compliance requirements for Public Sector bodies in the UK and current NHS affairs.
- Ability to provide excellent customer care
- Excellent time management skills
Desirable
- Knowledge of NHS commissioning and NHSE mandated equality requirements
- Knowledge/experience of Equality Impact and Risk Assessments
Person Specification
Experience
Essential
- Proficient in the use of software packages such as Microsoft Office - i.e Word, Excel, PowerPoint, Outlook
- Ability to collate and report data
- Proven experience of developing reports, presentations, letters and other documents to a very high standard
Desirable
- Experience in carrying out health research
- Experience of carrying out Equality and Health Inequalities Impact and Risk Assessments
Education / Qualifications
Essential
- GCSE / NVQ4 level education or equivalent
- A-Level or equivalent level of study in Social Sciences / Health Studies
- Evidence of professional and / or personal Self-Development
Desirable
- Degree level study in Social Sciences or related topic area related to health studies
- Understanding of Integrated Care Boards and Integrated Care Systems
Skills, Knowledge & Competencies
Essential
- Knowledge of equality, diversity and human rights, and compliance requirements for Public Sector bodies in the UK and current NHS affairs.
- Ability to provide excellent customer care
- Excellent time management skills
Desirable
- Knowledge of NHS commissioning and NHSE mandated equality requirements
- Knowledge/experience of Equality Impact and Risk Assessments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
