Screening Officer (Non-Clinical)

Job summary

Are you a customer-focused and self-motivated individual with a passion for getting things right? Are you looking for an exciting opportunity to make a real difference by delivering high quality care to service users.

We are looking for an enthusiastic Screening Officer to join the CSAS team on a permanent basis. The team of over 100 staff provides a pivotal role in the National Call and Recall service for Cervical Cancer Screening. The Screening Officer is a key role in ensuring that all participants of the programme are called for screening and receive their results.

This role is based at the Lister House office in Gildersome, Leeds.

Main duties of the job

This role will be responsible for:

To co-ordinate and ensure high quality administrative support for the Cervical Screening service within North of England Commissioning Support (NECS).

The Screening Officer will ensure allocated cases are processed in line with the Standard Operating Procedures.

The Screening Officer will be representing NECS in delivering call and recall provision nationally and will also support the wider aspects of the cervical screening programme e.g. cease and delays; incidents; comms; cytology laboratory results etc

The post will involve close working with other colleagues within NECS, NHSE and PHE to support the delivery of a successful service

To answer general telephone enquiries from GPs, surgery staff, screening office staff and laboratories and other health care professionals

To provide the information needed by members of the Cervical Screening Team to carry out end-to-end processing to allocate CRM work, using the Work Allocation SOP.

About us

CSAS is part of North of England Commissioning Support and delivers the administration service on behalf of NHS England and Improvements.

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued, and empowered. We are passionate about nurturing and developing people.

We collaborate in the offices at least twice a week and do not offer 100% remote working. Please only apply for this role if you are able to commit to this arrangement.