Senior Case Manager

NHS North Of England Commissioning Support Unit

Information:

This job is now closed

Job summary

There is an exciting opportunity for a qualified nurse with an experience of working with children and young people with mental health and/or a learning disability available to join the Children's Continuing Care team, as a Senior Case Manager. The role entails working 37.5 hours per week on a permanent basis with the team based in Middlesbrough

The children's continuing care team consists of over 15 staff and are part of the All Age Continuing Care team for the Northeast including Tees, Durham, Sunderland, Tyneside, Gateshead and Northumberland. The CCC service undertake assessments and case management across the Northeast as outlined in the National Frameworks for Children's Continuing Care (CCC) utilising a partnership approach

The Senior Case Manager job plays a crucial role in providing specialised clinical knowledge and expertise in relation to the reviewing of ongoing care and support needs for children and young people who are subject to an element of health funding. The Senior Case Manager will collaborate with children, young people, their families and/or carers, their representatives, as well as other professionals including health, education, and social care. The Senior Case Manager will participate in and oversee regular patient reviews to ensure the least restrictive practice is implemented and to always offer specialist advice to make sure that, if necessary, clear plans for discharge are in place.

Main duties of the job

This role will be responsible for:

Following the care planning process, to meet with clients, carers and families to review care packages to ensure that individual health outcomes are recovery focussed and are being met appropriately by the care placement/package to ensure care provision is beneficial to the clients needs.

Identifying and discussing possible changes to care packages which could be highly contentious, with children, young people, families and carers as appropriate and makes recommendations to the MDT accordingly.

Being a member of the assessment and wider Multi-disciplinary Team (MDT) process with health and social care practitioners, children, young people, their families and/or carers, and/or family representative to ensure each individual has had the opportunity to voice their opinions, knowledge and experience around the individuals care needs.

Supporting and advising the allocated care co-ordinator where required to develop children, young people care and support plans to effectively meet needs.

Advising and supporting the allocated care co-ordinator, where applicable, forobtaining the informed consent of children, young people to undergo the Section 117 review, which includes implicit consent to share information with other named professionals prior to commencement of the process.

Reporting possible Safeguarding issues and serious untoward Incidents for referral onto the relevant LA for action.

About us

NHS North of England Care Systems Support works across the UK to support health and social care customers in meeting their strategic and operational challenges, to improve outcomes and increase efficiency

Current customers include local authorities, a range of healthcare providers in the NHS that make up STPs including emerging Integrated Care Systems, third and private sector organisations

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery

What we offer:

Annual leave of between 27 to 33 days plus Bank Holidays

Access to NHS pension scheme, with employer contributions of 20.6%

Potential for flexibility between remote working and working in- office

Access to NHS discounts

Equality, Diversity and Inclusion

NECS is committed to promoting an equal and inclusive workplace that celebrates diversity- a place where we can be ourselves, feel empowered and succeed on merit

NECS has an ambition to ensure it is made up of people who reflect the diversity in our community. Together, we aim to provide an inclusive culture that encourages, supports, and celebrates the unique contributions our employees can bring. We encourage applicants from a range of backgrounds to apply

Date posted

27 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

I9869-CHC47-8047

Job locations

North Of England Commisoning Support

High Force Road

Riverside Park Industrial Estate

Middlesbrough

Cleveland

TS2 1RH


Job description

Job responsibilities

To provide specialist clinical knowledge and expertise in relation to the reviewing of ongoing care and support needs for patients who are subject to an element of health funding.

To attend/lead regular patient reviews to ensure the least restrictive practice

is in place and to always provide specialist advice to ensure clear plans for discharge are in place if appropriate. Report out the findings of reviews in a planned and timely way & escalate any actions as necessary.

To offer support and guidance to team managers and practitioners when required with reference to section 117, its future requirements and discharge.

To support the delivery, review and discharge procedures of individuals who are currently eligible for health funding.

To pro-actively manage discharges that are related to section 117 and provide advice and support to care co-ordinators.

To maintain accurate reporting information and provide assurance through established mechanisms.

To lead & maintain inpatient discharge meetings within the community teams.

To co-ordinate and support case management processes for people who are to be reviewed. This is to also ensure that the reviews are Care Act 2014, compliant.

To reduce the numbers of individuals who no longer have ongoing section 117 support needs by:

Identifying the numbers of individuals who require a review.

Participate in CPA and CTR reviews and provide care co-ordination guidance.

Working alongside individuals and their families and carers to offer support and advice regarding the processes.

Working alongside partner agencies and stakeholders through the process.

Ensuring that NECS policies and procedures are followed and ensuring good practice at all times.

To ensure that any review care co-ordination processes are inclusive of the individual and their families and carers and are of good quality and focused on delivering desired outcomes, by:

Supporting care co-ordinator to arrange CPA reviews in a timely manner.

Ensuring that the individual is informed of the review and is fully prepared of any potential outcomes.

Ensuring that the individual is supported as required i.e. families, carers and advocates are included within the review.

Using local processes for escalating any changes to care packages or funding streams.

Please see the attached Job Description in Supporting Documents for more information.

Job description

Job responsibilities

To provide specialist clinical knowledge and expertise in relation to the reviewing of ongoing care and support needs for patients who are subject to an element of health funding.

To attend/lead regular patient reviews to ensure the least restrictive practice

is in place and to always provide specialist advice to ensure clear plans for discharge are in place if appropriate. Report out the findings of reviews in a planned and timely way & escalate any actions as necessary.

To offer support and guidance to team managers and practitioners when required with reference to section 117, its future requirements and discharge.

To support the delivery, review and discharge procedures of individuals who are currently eligible for health funding.

To pro-actively manage discharges that are related to section 117 and provide advice and support to care co-ordinators.

To maintain accurate reporting information and provide assurance through established mechanisms.

To lead & maintain inpatient discharge meetings within the community teams.

To co-ordinate and support case management processes for people who are to be reviewed. This is to also ensure that the reviews are Care Act 2014, compliant.

To reduce the numbers of individuals who no longer have ongoing section 117 support needs by:

Identifying the numbers of individuals who require a review.

Participate in CPA and CTR reviews and provide care co-ordination guidance.

Working alongside individuals and their families and carers to offer support and advice regarding the processes.

Working alongside partner agencies and stakeholders through the process.

Ensuring that NECS policies and procedures are followed and ensuring good practice at all times.

To ensure that any review care co-ordination processes are inclusive of the individual and their families and carers and are of good quality and focused on delivering desired outcomes, by:

Supporting care co-ordinator to arrange CPA reviews in a timely manner.

Ensuring that the individual is informed of the review and is fully prepared of any potential outcomes.

Ensuring that the individual is supported as required i.e. families, carers and advocates are included within the review.

Using local processes for escalating any changes to care packages or funding streams.

Please see the attached Job Description in Supporting Documents for more information.

Person Specification

Qualifications

Essential

  • RNMH Mental health nurse or RNLD Learning disabilities nurse, current professional registration with NMC or Social Worker or occupational therapist, current registration with HCPC.
  • Evidence of Continuing Professional Development specialist training and or experience.

Desirable

  • Evidence of Leadership / Management training.
  • MIP, FLIP, ENB 998 Teaching & Assessing in Clinical Practice or City & Guilds 730 Teaching in Adult Education.

Experience

Essential

  • Extensive experience of working with individuals with a learning disability.
  • Facilitation of Multi-Disciplinary Team meetings and the ability to lead.
  • Relevant experience of working in a complex organization, i.e. NHS or LA.
  • Significant experience of reviewing the holistic needs of individuals with highly complex needs.
  • A background that demonstrates a wide spectrum of practice experience including inter-agency and multi-agency working.
  • Experience of writing comprehensive complex and contentious reports and delivering high quality work.
  • Experience of handling conflicting situations effectively.
  • Use of standard computer programmes and data base management.

Desirable

  • Experience of applying the National Framework guidance to CHC and FNC individuals.
  • Experience of performance management.
Person Specification

Qualifications

Essential

  • RNMH Mental health nurse or RNLD Learning disabilities nurse, current professional registration with NMC or Social Worker or occupational therapist, current registration with HCPC.
  • Evidence of Continuing Professional Development specialist training and or experience.

Desirable

  • Evidence of Leadership / Management training.
  • MIP, FLIP, ENB 998 Teaching & Assessing in Clinical Practice or City & Guilds 730 Teaching in Adult Education.

Experience

Essential

  • Extensive experience of working with individuals with a learning disability.
  • Facilitation of Multi-Disciplinary Team meetings and the ability to lead.
  • Relevant experience of working in a complex organization, i.e. NHS or LA.
  • Significant experience of reviewing the holistic needs of individuals with highly complex needs.
  • A background that demonstrates a wide spectrum of practice experience including inter-agency and multi-agency working.
  • Experience of writing comprehensive complex and contentious reports and delivering high quality work.
  • Experience of handling conflicting situations effectively.
  • Use of standard computer programmes and data base management.

Desirable

  • Experience of applying the National Framework guidance to CHC and FNC individuals.
  • Experience of performance management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

North Of England Commisoning Support

High Force Road

Riverside Park Industrial Estate

Middlesbrough

Cleveland

TS2 1RH


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

North Of England Commisoning Support

High Force Road

Riverside Park Industrial Estate

Middlesbrough

Cleveland

TS2 1RH


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Samantha Prest

samantha.prest@nhs.net

Date posted

27 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

I9869-CHC47-8047

Job locations

North Of England Commisoning Support

High Force Road

Riverside Park Industrial Estate

Middlesbrough

Cleveland

TS2 1RH


Supporting documents

Privacy notice

NHS North Of England Commissioning Support Unit's privacy notice (opens in a new tab)