Job summary
This position is ringfenced for NECS staff only
Are you a self-motivated Delivery Manager? Are you looking for an exciting opportunity to make a real difference in an influential role?
Due to growth, we are looking for an experienced Delivery Manager to join the department. The team of over 80 staff offers data and digital services to a wide array of clients across the health and care sector as well as NECS staff based across England. Delivery Manager is a key role in ensuring the successful delivery of key service activities and processes across our data and digital teams.
We offer hybrid working in this role meaning that the successful candidate can work from a mixture of locations including home, NECS offices and customer locations.
Main duties of the job
This role will be responsible for:
Leading, promoting and supporting the development and delivery of data, digital and technology projects working within a multi-disciplinary team.
Using highly specialist knowledge to ensure the successful delivery of the programmes of work, planning project and product enhancements to ensure integration of all activities and identification of dependencies, risks and constraints
Directing the planning and designing of complex programmes comprising multiple projects across the programme delivery groups. Proactively monitoring the overall progress, resolving issues and implementing corrective action as appropriate.
Driving the data, digital and technology team to work at pace, ensuring the team is motivated towards working to delivery commitments and programme objectives.
Working closely with multi-disciplinary teams and stakeholders ensuring effective communication is maintained throughout projects and service delivery
About us
At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.
NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.
Job description
Job responsibilities
As a Delivery Manager, you will be accountable for the delivery of products and services working with a multi-disciplinary, skilled data,digital and technology team. You will be experienced in managing a multitude of complex projects and activities maintaining delivery momentum, solving issues, unblocking problems enabling the team to deliver value.
The postholder will create the right environment for the team to succeed whilst also driving a culture of learning and transparency. A Senior Delivery Manager at NECS will encourage and motivate individuals, providing leadership, focus and support and work collaboratively with our internal and external clients.
At NECS, we utilise a range of project management techniques based on the requirements of the project or client. As part of delivery, you will keep pace with the the relevant agile, lean and project management tools and techniques actively participating in industry and best practice communities to share, re-apply skills and knowledge and bring in best practice to NECS and your team.
It is essential that you have experience in leading and matrix-managing multi-disciplinary teams to achieve team and organisational outcomes using principles and practices that ensure the optiumum outcomes. You will be experienced in building successful delivery teams and can maintain, influence and motivate.
Please see the attached Job Description in Supporting Documents for more information.
Job description
Job responsibilities
As a Delivery Manager, you will be accountable for the delivery of products and services working with a multi-disciplinary, skilled data,digital and technology team. You will be experienced in managing a multitude of complex projects and activities maintaining delivery momentum, solving issues, unblocking problems enabling the team to deliver value.
The postholder will create the right environment for the team to succeed whilst also driving a culture of learning and transparency. A Senior Delivery Manager at NECS will encourage and motivate individuals, providing leadership, focus and support and work collaboratively with our internal and external clients.
At NECS, we utilise a range of project management techniques based on the requirements of the project or client. As part of delivery, you will keep pace with the the relevant agile, lean and project management tools and techniques actively participating in industry and best practice communities to share, re-apply skills and knowledge and bring in best practice to NECS and your team.
It is essential that you have experience in leading and matrix-managing multi-disciplinary teams to achieve team and organisational outcomes using principles and practices that ensure the optiumum outcomes. You will be experienced in building successful delivery teams and can maintain, influence and motivate.
Please see the attached Job Description in Supporting Documents for more information.
Person Specification
Qualifications
Essential
- Educated to postgraduate degree level, equivalent level qualification or significant relevant experience.
- Project or Programme Management professional qualification, for example PRINCE2, MSP, Agile or Scrum.
Desirable
- Formal management qualification.
Experience
Essential
- Relevant experience of agile, lean and programme/project tools and techniques.
- Experience of leading on these techniques with an ability to coach within and outside of the team.
- Represent internally and externally of these techniques advocating use and best practice.
- Innovative and up to date with the latest trends.
- Experience of working within programmes with budget setting experience.
- Experience of managing multiple complex projects to a successful conclusion.
- Ability to forge long-term working partnerships with individuals and groups internally and with external clients.
- Experience of managing resources and budgets.
- Experienced with commercial management, supporting effective financial management within the constraints of the project, monitoring projected budgets against expenditure.
- Experience of producing business cases and external documentation or reports to an extremely high standard of quality.
- Clear evidence that project management within a complex multi agency environment has been implemented successfully.
- Demonstrable track record in delivering complex targets and objectives to tight deadlines.
- Experience of implementing national policy.
- Track record of successful working in a complex and contentious environment in a way that maintains effective relationships.
- Able to communicate effectively across organisational, technical and political boundaries, understanding context and the landscape.
- Adovcates and communicates what the team does to create trust and authenticity.
- Has demonstratable experience of successfully reacting and responding to challenges.
Desirable
- Experience of working across organisations and with other agencies.
- In-depth understanding of lean methodology.
Person Specification
Qualifications
Essential
- Educated to postgraduate degree level, equivalent level qualification or significant relevant experience.
- Project or Programme Management professional qualification, for example PRINCE2, MSP, Agile or Scrum.
Desirable
- Formal management qualification.
Experience
Essential
- Relevant experience of agile, lean and programme/project tools and techniques.
- Experience of leading on these techniques with an ability to coach within and outside of the team.
- Represent internally and externally of these techniques advocating use and best practice.
- Innovative and up to date with the latest trends.
- Experience of working within programmes with budget setting experience.
- Experience of managing multiple complex projects to a successful conclusion.
- Ability to forge long-term working partnerships with individuals and groups internally and with external clients.
- Experience of managing resources and budgets.
- Experienced with commercial management, supporting effective financial management within the constraints of the project, monitoring projected budgets against expenditure.
- Experience of producing business cases and external documentation or reports to an extremely high standard of quality.
- Clear evidence that project management within a complex multi agency environment has been implemented successfully.
- Demonstrable track record in delivering complex targets and objectives to tight deadlines.
- Experience of implementing national policy.
- Track record of successful working in a complex and contentious environment in a way that maintains effective relationships.
- Able to communicate effectively across organisational, technical and political boundaries, understanding context and the landscape.
- Adovcates and communicates what the team does to create trust and authenticity.
- Has demonstratable experience of successfully reacting and responding to challenges.
Desirable
- Experience of working across organisations and with other agencies.
- In-depth understanding of lean methodology.
