Job summary
An exciting opportunity has opened up for a Digital Transformation and Optimisation Consultant to join North of England Commissioning Support (NECS) Digital Transformation & Optimisation Service on a permanent basis.
Working with a team of staff offering project management & delivery, business analysis, business change and benefits as well as project support office services to a wide array of clients across the health sector, including Primary Care, Social Care, Community Services, NHSE bodies, Pharmacies, Local Trusts and Local Authorities as well as NECS staff based across England.
What do we offer?
27 days leave (increasing with length of service) plus 8 bank holidays.
Flexible working.
Hybrid working model (we are currently working largely remotely).
Career development.
Active wellbeing and inclusion networks.
Excellent pension.
NHS Car lease scheme.
Access to a wide range of benefits and high street discounts.
Main duties of the job
The successful candidate will provide expertise and lead a programme management team supporting the development, implementation and monitoring of programmes of work acting as the senior specialist expert in providing advice and guidance to a team of dedicated individuals.
The post holder will provide comprehensive programme plans and progress reports to the Programme Board as per the agreed reporting schedule and on an ad hoc basis as the need arises.
The successful candidate will be responsible for the management of a project team and will be involved in recruitment and on boarding as well as review other integrated team/directorate staff within a matrix management environment to support the delivery of the programmes. Work closely with programme leads and sponsor directors to ensure interdependencies across all programme areas are considered and actions aligned. They will be able to provide leadership, direction and support to ensure a consistent approach through programme management to delivering organisational objectives.
Support the development of NECS corporate identity through a strong contribution to developing the vision, strategic direction, values and culture of the organisation. Promote and develop the culture of a learning organisation committed to high quality of care and continuous improvement.
Extensive knowledge of working within the NHS and the Digital Agenda would be highly desirable.
About us
At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.
NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.
How to Apply
Please apply or for further information or to arrange an informal discussion please contact hayley.taylor19@nhs.net.
Job description
Job responsibilities
This role will work autonomously or lead dynamic team(s) whose ethos is to inspire through digital transformation and optimisation of systems and new ways of working.
The focus of the role is to support the delivery of quality transformation and optimisation services and will be involved in all or some of the following areas:
Benefits and Business Change.
Primary Care Data Quality.
Project Management.
Business Analysis.
Provide leadership, direction, and support to ensure a consistent approach to delivering organisational objectives.
Financial management and budget holder.
Resource management.
Seeking opportunities, bid development and opportunity delivery.
Training and Development Services.
Website and Learning Management.
Leading teams and customers through change Digital Transformation.
Subject Matter Expert (specialised field of experience).
System development and management.
Please see the attached Job Description and Assignment Brief in Supporting Documents for more information.
Job description
Job responsibilities
This role will work autonomously or lead dynamic team(s) whose ethos is to inspire through digital transformation and optimisation of systems and new ways of working.
The focus of the role is to support the delivery of quality transformation and optimisation services and will be involved in all or some of the following areas:
Benefits and Business Change.
Primary Care Data Quality.
Project Management.
Business Analysis.
Provide leadership, direction, and support to ensure a consistent approach to delivering organisational objectives.
Financial management and budget holder.
Resource management.
Seeking opportunities, bid development and opportunity delivery.
Training and Development Services.
Website and Learning Management.
Leading teams and customers through change Digital Transformation.
Subject Matter Expert (specialised field of experience).
System development and management.
Please see the attached Job Description and Assignment Brief in Supporting Documents for more information.
Person Specification
Qualifications
Essential
- Educated to Master's Degree level or equivalent experience.
- Professional knowledge plus additional specialist, management knowledge acquired through training and experience to Masters level equivalent.
- Evidence of relevant continuing professional development.
- Business Analysis Service Requirements:
- BCS Diploma in Business Analysis.
- Training, Broadcasting and Data Quality Service Requirements:
- PGCE or CertEd Teaching Certificate or equivalent experience.
- Project Management and Business Change Service:
- Accredited project management qualification or with a proven background of successful project delivery.
- Accredited Programme management qualification or with a proven background of successful project delivery.
- Evidence of Change Management accreditation or significant experience.
Experience
Essential
- Senior level experience in customer facing operational management role in a complex and diverse organisation.
- Lead manager for a major area of activity, interprets corporate and national policies.
- Training, Broadcasting and Data Quality Service Requirements:
- Experience of quality improvement through training delivery and data analysis.
- Significant specialist knowledge of training methodologies such as TAP.
- Experience of using Microsoft Office at Expert level.
- Experience of using MS Project and Visual Basic for Applications programming code.
- 3 years experience in implementing programmes relating to training needs analysis and curriculum development.
- Significant experience in an ICT training and development environment.
- Project Management Service Requirements:
- Significant experience in a project and programme management environment.
- Experience of managing staff.
- Experience of dealing with suppliers.
- Experience of working within programmes with budget setting experience for more than £2m.
- Proven skills in development of processes and procedures which under pin delivery programmes of work.
- Business Analysis and Business Change Service Requirements:
- Research and analyses data and information from various sources ie research papers, national guidance, technical system specifications, clinical safety requirements. Uses this to provide options to customers.
- Significant experience of Business Analysis.
- Specialist knowledge of Business Analysis methodologies, e.g. entity-relationship diagrams (ERDs), object-oriented technologies (object-oriented analysis, object-oriented design, object-oriented programming), and the systems development lifecycle (SDLC).
- Extensive knowledge of Change Management processes and techniques.
- Experience of business change activities.
- Proven skills in transformational change and benefits realisation.
- Extensive experience of benefit collection and realisation.
Desirable
- Experience of working across organisations and with other care sectors.
- Working in a health and care sector environment.
Person Specification
Qualifications
Essential
- Educated to Master's Degree level or equivalent experience.
- Professional knowledge plus additional specialist, management knowledge acquired through training and experience to Masters level equivalent.
- Evidence of relevant continuing professional development.
- Business Analysis Service Requirements:
- BCS Diploma in Business Analysis.
- Training, Broadcasting and Data Quality Service Requirements:
- PGCE or CertEd Teaching Certificate or equivalent experience.
- Project Management and Business Change Service:
- Accredited project management qualification or with a proven background of successful project delivery.
- Accredited Programme management qualification or with a proven background of successful project delivery.
- Evidence of Change Management accreditation or significant experience.
Experience
Essential
- Senior level experience in customer facing operational management role in a complex and diverse organisation.
- Lead manager for a major area of activity, interprets corporate and national policies.
- Training, Broadcasting and Data Quality Service Requirements:
- Experience of quality improvement through training delivery and data analysis.
- Significant specialist knowledge of training methodologies such as TAP.
- Experience of using Microsoft Office at Expert level.
- Experience of using MS Project and Visual Basic for Applications programming code.
- 3 years experience in implementing programmes relating to training needs analysis and curriculum development.
- Significant experience in an ICT training and development environment.
- Project Management Service Requirements:
- Significant experience in a project and programme management environment.
- Experience of managing staff.
- Experience of dealing with suppliers.
- Experience of working within programmes with budget setting experience for more than £2m.
- Proven skills in development of processes and procedures which under pin delivery programmes of work.
- Business Analysis and Business Change Service Requirements:
- Research and analyses data and information from various sources ie research papers, national guidance, technical system specifications, clinical safety requirements. Uses this to provide options to customers.
- Significant experience of Business Analysis.
- Specialist knowledge of Business Analysis methodologies, e.g. entity-relationship diagrams (ERDs), object-oriented technologies (object-oriented analysis, object-oriented design, object-oriented programming), and the systems development lifecycle (SDLC).
- Extensive knowledge of Change Management processes and techniques.
- Experience of business change activities.
- Proven skills in transformational change and benefits realisation.
- Extensive experience of benefit collection and realisation.
Desirable
- Experience of working across organisations and with other care sectors.
- Working in a health and care sector environment.