AD01 Internal Engagement Officer

NHS North Of England Commissioning Support Unit

The closing date is 14 May 2025

Job summary

Please note this role is restricted to internal CSU colleagues only.

Are you a people-focused individual who likes to provide help and support to others? Do you have the ability to provide high quality, professional and responsive personal administrative service to directors/senior managers. Are you looking for an exciting opportunity to make a real difference in an influential role that could give you an opportunity to move up in your career? Are you organised and structured and keen to help others do the same?

We are looking for an individual to support our senior management team on a permanent basis. The role is office based in Leeds and will require onsite presence 5 days per week. You will provide support on all aspects of admin including the organisation of meetings and workshops, note taking, diary coordination and other tasks linked to project requirements. You'll work closely with the operational and project management teams, as well as external stakeholders and NHSE teams. The role will require someone who can self-motivated with the ability to meet tight targets and deadlines and work under pressure.

This role is based at the Lister House office in Leeds.

Main duties of the job

This role will be responsible for:

To provide a high quality, professional and responsive personal assistant and administrative service to directors/senior managers

Arrange meetings and set up any rooms/equipment required.

Ensure that all aspects of meetings/conferences are organised, and agendas developed. Ensuring that appropriate equipment is available and set up (e.g. projectors)

Manage the Directors /senior managers diaries in a pro-active and efficient manner, based on all information from emails, meeting requests and travel itineraries.

Attend and accurately minute complex internal and external meetings/events as required.

Manage relationships with administrators of client representatives and other external partners.

Schedule and manage the travel arrangements for Directors/senior managers, saving as much time and expenditure as possible.

Screen visitors, emails and telephone calls for Directors/senior managers.

About us

At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.

NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

I9869-AD01-7931-1

Job locations

N E C S

Gelderd Road

Morley

Leeds

LS27 7JN


Job description

Job responsibilities

To provide a high quality, professional and responsive administrative service to senior managers, as an integral part of the NECS Administration team.

To prioritise work and needs of self and NECS management team to ensure all required deadlines are met.

To ensure continued professional development through accessing relevant training as agreed with line manager and the service requirements of North of England Commissioning Support.

Please see the attached Job Description in Supporting Documents for more information.

Job description

Job responsibilities

To provide a high quality, professional and responsive administrative service to senior managers, as an integral part of the NECS Administration team.

To prioritise work and needs of self and NECS management team to ensure all required deadlines are met.

To ensure continued professional development through accessing relevant training as agreed with line manager and the service requirements of North of England Commissioning Support.

Please see the attached Job Description in Supporting Documents for more information.

Person Specification

Experience

Essential

  • Experience working at a personal assistant/senior administrative level in a complex organisation.
  • Experience in planning and organising complex meetings.
  • Experience in attending and recording minutes of internal and external meetings accurately.
  • Experienced at complex diary management.

Qualifications

Essential

  • Good standard of general education 5 GCSE or equivalent including Mathematics & English.
  • RSA III typewriting (or equivalent).
  • NVQ Level 4 in Business Administration or experience of working as a personal assistant to a senior manager.
  • In depth knowledge of Microsoft Word, Excel, PowerPoint, Outlook.
Person Specification

Experience

Essential

  • Experience working at a personal assistant/senior administrative level in a complex organisation.
  • Experience in planning and organising complex meetings.
  • Experience in attending and recording minutes of internal and external meetings accurately.
  • Experienced at complex diary management.

Qualifications

Essential

  • Good standard of general education 5 GCSE or equivalent including Mathematics & English.
  • RSA III typewriting (or equivalent).
  • NVQ Level 4 in Business Administration or experience of working as a personal assistant to a senior manager.
  • In depth knowledge of Microsoft Word, Excel, PowerPoint, Outlook.

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

N E C S

Gelderd Road

Morley

Leeds

LS27 7JN


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

N E C S

Gelderd Road

Morley

Leeds

LS27 7JN


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Angela Lydon-Burgan

Angela.lydonburgan@nhs.net

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

I9869-AD01-7931-1

Job locations

N E C S

Gelderd Road

Morley

Leeds

LS27 7JN


Privacy notice

NHS North Of England Commissioning Support Unit's privacy notice (opens in a new tab)