Medical Receptionist
This job is now closed
Job summary
Come and join us at the Walker Medical Group Newcastle upon Tyne,Church Walk, NE6 3BS
Looking for a new opportunity
Medical Receptionist required.
We are looking for the right person to join our reception team. Salary payable would be dependent upon experience level.
Main duties of the job
Greet patients at reception desk and assist with their queries.
Make patient appointments on computerised system.
Give out test results following protocol.
Maintain patient electronic record, recording all contacts to maintain integrity and confidentiality.
Use computer to ensure efficiency of appointment system and monitor the flow of patients into consulting and treatment rooms.
Navigate to other NHS services as/if appropriate
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover ensuring full registration procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipt.
Respond to all queries and requests for assistance from patients and other visitors.
Enter requests for home visits into computer system, including all relevant information and where necessary refer to the on call doctor.
In conjunction with the repeat prescriptions clerk ensure that request for prescriptions are actioned where possible within one working day.
Provide a chaperone service for patients as required.
Book ambulances in emergency situations.
Provide administration support for clinics as required.
Follow locking up procedures.
Follow procedures for dealing with post in and out of the surgery.
Other allocated duties as required.
About us
We are a friendly, innovative, forward looking Practice
List size of 10,800
6 Partners, 1 salaried GP
Skilled nursing team comprising of two nurse practitioners, 4 practice nurses and 3 health care assistants
reception and admin teams
Training Practice
SystmOne clinical system
High QoF achievers
Based in a modern, purpose built surgery
Part of the Newcastle East PCN
Opportunities to develop and progress
For more information please contact Brian Doyle, Practice Manager, on brian.doyle@nhs.net or 0191 2620444.
Details
Date posted
04 July 2023
Pay scheme
Other
Salary
Depending on experience Dependant on experience
Contract
Permanent
Working pattern
Full-time
Reference number
I9869-2461
Job locations
Walker Medical Group
Church Walk
Newcastle Upon Tyne
NE6 3BS
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
Walker Medical Group
Church Walk
Newcastle Upon Tyne
NE6 3BS
Employer's website
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