Swansea Bay University Health Board

Healthcare support worker

The closing date is 09 February 2026

Job summary

An exciting opportunity has arisen to join the team on ward D Neath Port Talbot Hospital

Ward D consists of a 40 Bedded general medical ward.

Combine excellent clinical practice with day to day shift coordination and undertaking leadership and management responsibilities in support of the Ward Manager. Continually support and work in conjunction with the Ward Manager including deputising/taking charge of the clinical area/team in the absence of the Ward Manager. Provide supervisory management and leadership skills in a clinical environment which is complex and pressurised. Provide professional nursing leadership and guidance (in line with NMC standards), clinical advice and undertake management and monitoring activities to ensure the effective delivery of high standards of nursing care at all times Work alongside the nursing team members, providing support to junior colleagues in the provision of direct care. Proactively contribute to the implementation of the NMC Standards for education (2018) including the standards for student supervision and assessment. Provide leadership and role modelling in the development and mentorship of new and other staff. Demonstrate the Health Board's values in everything that you do in the work environment.

Main duties of the job

The post holder is responsible for the assessment, planning, implementation and evaluation of evidenced-based nursing care, working collaboratively and co-operatively with others to meet the needs of patients and their families.

The successful candidate will have excellent communication skills and be a kind and compassionate nurse.

Assist in the management and organisation of their clinical area and participating in the education, development and supervision of other staff members.

Promote excellence and improve standards of nursing care by being involved in audit within the clinical area e.g. infection control audits

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-ACS024-0226

Job locations

Ward D Neath Port Talbot Hospital

Baglan Way, Port Talbot

Neath Port Talbot

SA12 7BX


Job description

Job responsibilities

Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care

professional.

Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered

healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.

Ensures the registered healthcare professional is regularly updated on the patients/clients condition and progress.

Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.

Contributes to the teaching and supervision of students and junior staff.

Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSWs in Wales.

Undertake care as directed by the registered health-care professional, following agreed care plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care plans.

Obtain informed consent prior to providing care, understanding the actions required if care is declined. Undertake high standards of infection prevention control in the healthcare setting, through effective hand hygiene practices, maintaining a clean environment and cleaning of equipment. Provide personal care to patients/clients, including using the shower or bath, washing facilities, dressing, supporting patients to meet their oral hygiene needs, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids. Support people to eat and drink through choosing appropriate food and drinks and enabling them to prepare for eating and drinking, assisting them where appropriate. Provide pressure relief as directed, recording and reporting abnormalities and skin condition to the registered healthcare professional. Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times advocating for them if required. Actively promote opportunities to support the patient to achieve independence where appropriate and enable a therapeutic relationship with patients/service users through engagement and activities as deemed appropriate to the patient or client group. Record accurate and timely information in the appropriate documentation including documenting for example weight, height, body mass index (BMI), and recording of nutrition and hydration. Undertake and record physiological measurements such as temperature, manual blood pressure, pulse, oxygen saturation, including recording information on Early Warning Score charts where applicable, and reporting all findings to the registered healthcare professional. Undertake Point of Care testing, for example carrying out urinalysis and escalating any abnormalities, recording blood glucose, including conducting compliance with both internal and external quality assessment of equipment.

You will be able to find a full Job description and Person Specification attached

Job description

Job responsibilities

Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care

professional.

Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered

healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.

Ensures the registered healthcare professional is regularly updated on the patients/clients condition and progress.

Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.

Contributes to the teaching and supervision of students and junior staff.

Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSWs in Wales.

Undertake care as directed by the registered health-care professional, following agreed care plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care plans.

Obtain informed consent prior to providing care, understanding the actions required if care is declined. Undertake high standards of infection prevention control in the healthcare setting, through effective hand hygiene practices, maintaining a clean environment and cleaning of equipment. Provide personal care to patients/clients, including using the shower or bath, washing facilities, dressing, supporting patients to meet their oral hygiene needs, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids. Support people to eat and drink through choosing appropriate food and drinks and enabling them to prepare for eating and drinking, assisting them where appropriate. Provide pressure relief as directed, recording and reporting abnormalities and skin condition to the registered healthcare professional. Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times advocating for them if required. Actively promote opportunities to support the patient to achieve independence where appropriate and enable a therapeutic relationship with patients/service users through engagement and activities as deemed appropriate to the patient or client group. Record accurate and timely information in the appropriate documentation including documenting for example weight, height, body mass index (BMI), and recording of nutrition and hydration. Undertake and record physiological measurements such as temperature, manual blood pressure, pulse, oxygen saturation, including recording information on Early Warning Score charts where applicable, and reporting all findings to the registered healthcare professional. Undertake Point of Care testing, for example carrying out urinalysis and escalating any abnormalities, recording blood glucose, including conducting compliance with both internal and external quality assessment of equipment.

You will be able to find a full Job description and Person Specification attached

Person Specification

Qualifications & Experience

Essential

  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
  • Experience of working within a relevant health or social care environment, providing direct patient care.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Skills

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.
Person Specification

Qualifications & Experience

Essential

  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
  • Experience of working within a relevant health or social care environment, providing direct patient care.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Skills

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Ward D Neath Port Talbot Hospital

Baglan Way, Port Talbot

Neath Port Talbot

SA12 7BX


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Ward D Neath Port Talbot Hospital

Baglan Way, Port Talbot

Neath Port Talbot

SA12 7BX


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Christine Edward Jones

Christine.Edwards-Jones@wales.nhs.uk

01639862000

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-ACS024-0226

Job locations

Ward D Neath Port Talbot Hospital

Baglan Way, Port Talbot

Neath Port Talbot

SA12 7BX


Supporting documents

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