Mental Health Wellbeing Practitioner
The closing date is 06 January 2026
Job summary
The post holder will:
Work within a health care team consisting of Clinical Service Managers, Team leaders, and Mental Health Nurse Practitioners. The composition of this team will vary from shift to shift and the post holder must be able to communicate effectively and professionally with all team members.
As part of a national service, will support with mental health and wellbeing calls, which may be of a very diverse nature covering all clinical aspects from an variety of callers, whose cultural, social andemotional diversities require be acknowledging and taking into consideration during the consultation.
Work with clients experiencing a variety of mental health and wellbeing concerns via telephone. Through completing a mental health triage assessment the post holder will support patients to achieve a safe and appropriate outcome.
Support the mental wellbeing and health of patients, promoting positive mental health and employing psychosocial techniques to increase mental wellbeing.
Main duties of the job
An exciting opportunity has arisen for qualified health professionals to work in a key role within the mental Health 111 /Single point of access team in Swansea Bay Health board. the service is new and developing and will be the first point of contact for individuals requiring urgent mental health support.
The post holder will provide brief clinical risk and mental health and well being assessments, triage and formulation . The post holder will work via telephone, using their experience to de-escalate crisis and coach people in distress using a range of brief psychological interventions.
The post is open to all qualified health professionals who have experience in working in the field of mental health.
The team is 24/7 with a variety of shift patterns including night duty.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Details
Date posted
23 December 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,516 to £38,364 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
130-ACS096-0825-B
Job locations
Neath Port Talbot Hospital
Baglan Way
Port Talbot
SA12 7BX
Employer details
Employer name
Swansea Bay University Health Board
Address
Neath Port Talbot Hospital
Baglan Way
Port Talbot
SA12 7BX
Employer's website
Employer contact details
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Supporting documents
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