Job summary
We are looking for an enthusiastic, motivated and hard- working professional to join our Information Governance (IG) Team. You will need a high level of knowledge and understanding of data protection legislation and information governance practices, along with excellent communication and interpersonal skills. Previous experience of working with data protection legislation is essential, ideally having worked with management of Subject Access Requests and other individuals' rights requests, Data Protection Impact Assessments, breaches/complaints and audits.
We would like to recruit an individual who is dynamic and proactive, keen to learn and develop their own potential, a team player who can work on their own initiative and has the values of the Department and the Health Board at heart.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Main duties of the job
The Information Governance (IG) Assurance Officers support the Data Protection Officer, Head of IG and the IG Managers to ensure that the Health Board meets its obligations under Data Protection legislation and ensures general awareness throughout the Health Board on IG matters.
Primarily the role will focus particularly on Data Protection Impact Assessment reviews and assisting in the management of individuals' rights requests including Subject Access Requests.
About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
Person Specification
Qualifications
Essential
- Degree level or equivalent management experience
- Evidence of continuous professional development
- Data Protection professional qualification
Knowledge
Essential
- Expert knowledge and understanding in the principles of the DPA, GDPR, FOIA and NHS Code of Confidentiality, or a willingness to study for a certificated course and the ability to pass the examination
- Expert knowledge in the areas of Caldicott, patient confidentiality, WASPI and information sharing, privacy notices, Data Protection Impact Assessments and information security, or a willingness to study for a certificated course and the ability to pass the examination
Desirable
- Knowledge of risk management processes
- Knowledge of Health and Care Standards
Experience
Essential
- Previous information governance experience
- Previous breach/complaint management experience
- Previous Data Protection Impact Assessment support & approval experience
- Previous experience of report preparation and delivery
- Previous experience of dealing with complex and confidential issues
Desirable
- Previous information/IT security experience
- Previous auditing experience
- Previous project management experience
- Previous experience of working within the NHS or other healthcare setting
- Successful change management and negotiation experience
- Previous experience of risk assessment
- Experience of using Datix system
Aptitude & Abilities
Essential
- Communication and Accuracy: Ability to communicate well with all levels of staff, patients and external organisations on a face-to-face basis, electronically and over the telephone/Excellent oral, numerical and written skills
- Analytical and Judgement Skills: Ability to make decisions in accordance with agreed departmental protocols/Ability to work to agreed timescales/Ability to analyse and interpret complex information
- Planning and Organisational Skills - Excellent time management skills, with the ability to re-prioritise as necessary in a changing environment, meeting agreed timescales
- Professional Development: willingness and ability to learn new facts and put them into practice
- Microsoft skills - Word, Excel, Powerpoint, Outlook, Teams
- Ability to work both autonomously and also as part of a team
Desirable
- Other computer skills - Database updating and web page maintenance, SharePoint
Personal Attributes and Values
Essential
- Smart appearance, combined with ability to maintain a tidy, organised workspace
- Ability to work in a busy, sometimes stressful environment, and to deal with interruptions and changing priorities
- Professional and confident manner
- Self motivated, dynamic and proactive
- Adaptable and flexible to meet any changing service needs with enthusiasm
- Highly confidential at all times
- Ability to deal positively with difficult situations e.g. verbal abuse from patients / staff on an occasional basis
- Commitment to embedding excellent information governance practices into all levels of staff and the organisation as a whole
- Ability to work effectively at home or away from agreed base but still within SBU's estate
- Ability to drive within SBU's geographical area
Person Specification
Qualifications
Essential
- Degree level or equivalent management experience
- Evidence of continuous professional development
- Data Protection professional qualification
Knowledge
Essential
- Expert knowledge and understanding in the principles of the DPA, GDPR, FOIA and NHS Code of Confidentiality, or a willingness to study for a certificated course and the ability to pass the examination
- Expert knowledge in the areas of Caldicott, patient confidentiality, WASPI and information sharing, privacy notices, Data Protection Impact Assessments and information security, or a willingness to study for a certificated course and the ability to pass the examination
Desirable
- Knowledge of risk management processes
- Knowledge of Health and Care Standards
Experience
Essential
- Previous information governance experience
- Previous breach/complaint management experience
- Previous Data Protection Impact Assessment support & approval experience
- Previous experience of report preparation and delivery
- Previous experience of dealing with complex and confidential issues
Desirable
- Previous information/IT security experience
- Previous auditing experience
- Previous project management experience
- Previous experience of working within the NHS or other healthcare setting
- Successful change management and negotiation experience
- Previous experience of risk assessment
- Experience of using Datix system
Aptitude & Abilities
Essential
- Communication and Accuracy: Ability to communicate well with all levels of staff, patients and external organisations on a face-to-face basis, electronically and over the telephone/Excellent oral, numerical and written skills
- Analytical and Judgement Skills: Ability to make decisions in accordance with agreed departmental protocols/Ability to work to agreed timescales/Ability to analyse and interpret complex information
- Planning and Organisational Skills - Excellent time management skills, with the ability to re-prioritise as necessary in a changing environment, meeting agreed timescales
- Professional Development: willingness and ability to learn new facts and put them into practice
- Microsoft skills - Word, Excel, Powerpoint, Outlook, Teams
- Ability to work both autonomously and also as part of a team
Desirable
- Other computer skills - Database updating and web page maintenance, SharePoint
Personal Attributes and Values
Essential
- Smart appearance, combined with ability to maintain a tidy, organised workspace
- Ability to work in a busy, sometimes stressful environment, and to deal with interruptions and changing priorities
- Professional and confident manner
- Self motivated, dynamic and proactive
- Adaptable and flexible to meet any changing service needs with enthusiasm
- Highly confidential at all times
- Ability to deal positively with difficult situations e.g. verbal abuse from patients / staff on an occasional basis
- Commitment to embedding excellent information governance practices into all levels of staff and the organisation as a whole
- Ability to work effectively at home or away from agreed base but still within SBU's estate
- Ability to drive within SBU's geographical area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
Employer's website
https://sbuhb.nhs.wales/ (Opens in a new tab)
