Job summary
Vacancies have arisen for a general Porters based at Singleton Hospital in Swansea Bay University Health Board. The posts will be based on one site, although there may be a requirement to work at other Health Board hospitals.
We are offering 1x 37.5hrs 6 month fixed term contract, 1x22.5hrs permanent contract and 2x37.5hrs permanent contract.
The post holder will be required to undertake a wide range of routine Portering duties including Patient movement, moving and handling, in line with the Portering department and general Health Board policies and procedures, with a commitment to customer care, following on the job training.
They will also be required to provide and maintain a flexible, dedicated, comprehensive support service to departments of the hospitals, under the direction of Portering Coordinator/ Portering Shift Leaders, establishing both clinical and non-clinical departments to function effectively.
The post holder will work as part of a team to provide an efficient Portering services to the Health Board, contributing to first class customer service to all users of the Health Board.
Main duties of the job
Undertake a wide range of routine portering duties including moving and handling, in line with portering department and general policies and procedures, with a commitment to customer care, following on the job training.
Communicate effectively and efficiently with patients, visitors, colleagues and other staff using telephone, radio and 'bleep', as appropriate, in addition to face to face communication.
Transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed, chair, trolley etc. Transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal where appropriate.
Distribute/collect and dirty linen / laundry (including soiled and infected) to designated locations and collect, transfer hospital refuse and controlled waste (including general, clinical, sharps boxes, limbs and cytoxic waste) to appropriate disposal points in accordance with Trust procedures, policies and appropriate competency training.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Essential Qualifications & Knowledge
Essential
- Good standard of general education covering a number of topics
- Customer services training NVQ level 2
- Knowledge of effective team working
- Ability to achieve NVQ Knowledge level 2 portering
- Customer services training NVQ level 1/ 2
Desirable
Experience
Essential
- Experience of working in a customer focused environment
- Understanding of customer services environment.
- Experience of working in a customer focused environment
Desirable
- Previous experience within a hospital environment
- Previous experience working in a portering role or role involving working with members of the general public
Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to cover a range of routine work procedures following job training.
- ability to achieve NVQ Knowledge level 2 portering
- Able to use own initiative throughout various hospital areas, having the ability to prioritize workload as required.
- High Standard of communication skills required.
- Ability to travel within geographical area
- Able to work hours flexibly
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Essential Qualifications & Knowledge
Essential
- Good standard of general education covering a number of topics
- Customer services training NVQ level 2
- Knowledge of effective team working
- Ability to achieve NVQ Knowledge level 2 portering
- Customer services training NVQ level 1/ 2
Desirable
Experience
Essential
- Experience of working in a customer focused environment
- Understanding of customer services environment.
- Experience of working in a customer focused environment
Desirable
- Previous experience within a hospital environment
- Previous experience working in a portering role or role involving working with members of the general public
Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to cover a range of routine work procedures following job training.
- ability to achieve NVQ Knowledge level 2 portering
- Able to use own initiative throughout various hospital areas, having the ability to prioritize workload as required.
- High Standard of communication skills required.
- Ability to travel within geographical area
- Able to work hours flexibly
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
