Swansea Bay University Health Board

Hotel Services Assistant

The closing date is 28 July 2025

Job summary

The Post holder will be part of the process involved in inpatient and day patient catering and domestic duties to ensure thatthe department provides services in line with process and Infection Protection Control (IPC) guidelines and policy providing ahigh-quality efficient service that fulfils the needs of the Department in accordance with service level agreements. In thecourse of their duties, they will;o Responsible for the regeneration of foodso Delivery and return of regeneration trolleys to and from the kitcheno Cleaning areas e.g. ward, kitchen and equipment etc.o Responsible for general domestic duties as required by the service.

Main duties of the job

o Prepare and cook special dietary meals and snacks for patients i.e. Neutropenic, C.C.U. etc.o Regeneration of foods in line with cook-chill/cook-freeze guideline including the delivery and return of regeneration food trolleysto/from the kitchen. Prepare and assemble crockery, cutlery and utensils for each patient meal service and the buttering of breadand clear and wash all crockery, cutlery, glasses etc. Using appropriate dishwashing machine and detergent.o General cleaning duties will include but not limited to; vacuuming soft floor coverings and clean all hard floor surfaces by staticmopping, damp mopping or vacuuming, buffing, spray cleaning and scrubbing of hard floor surfaces, high- and low-level dusting -dry/damp furniture and fixtures, empty bins and glass cleaning etco At time will be required to clean body fluids and spills etc in all public areas

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

130-EA014-0725

Job locations

Gorseinon Hospital

Brynawel Road, Gorseinon

Swansea

SA4 4UU


Job description

Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Job description

Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications & Knowledge

Essential

  • NVQ Level 2 (Catering/Customer Services/Cleaning) or Basic Food Hygiene Certificate Or Undertake a period of Induction to include Basic Food Hygiene COSH Manual handling

Experience

Essential

  • Experience of preparing food
  • Experience of working as part of a Team

Desirable

  • Experience of catering/hospital environment
  • Food Service Experience

Aptitude and abilities

Essential

  • Ability to work on own initiative or as part of a team
  • Organisational and communication skills to converse with a range of people
  • Able to demonstrate tact and diplomacy when working with others
  • Ability to use technology to update information e.g. iPad or Desktop etc

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification

Qualifications & Knowledge

Essential

  • NVQ Level 2 (Catering/Customer Services/Cleaning) or Basic Food Hygiene Certificate Or Undertake a period of Induction to include Basic Food Hygiene COSH Manual handling

Experience

Essential

  • Experience of preparing food
  • Experience of working as part of a Team

Desirable

  • Experience of catering/hospital environment
  • Food Service Experience

Aptitude and abilities

Essential

  • Ability to work on own initiative or as part of a team
  • Organisational and communication skills to converse with a range of people
  • Able to demonstrate tact and diplomacy when working with others
  • Ability to use technology to update information e.g. iPad or Desktop etc

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Gorseinon Hospital

Brynawel Road, Gorseinon

Swansea

SA4 4UU


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Gorseinon Hospital

Brynawel Road, Gorseinon

Swansea

SA4 4UU


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hotel Services Manager

Claire Beresford

claire.beresford@wales.nhs.uk

01792516432

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

130-EA014-0725

Job locations

Gorseinon Hospital

Brynawel Road, Gorseinon

Swansea

SA4 4UU


Supporting documents

Privacy notice

Swansea Bay University Health Board's privacy notice (opens in a new tab)