Job summary
We are seeking a proactive and efficient Administrator to join the Facing the Challenge team at Swansea Bay University Health Board. This multi-disciplinary service provides specialist support to children and young people with learning disabilities who display behaviours that challenge, working in close partnership with families, schools, and professionals to promote positive outcomes and prevent placement breakdowns.The successful candidate will play a key role in maintaining the smooth and effective running of the team's operations. You will be responsible for managing your own workload, supporting project and business functions, and handling a wide range of administrative tasks including coordinating referrals, managing correspondence, organising video calls, and preparing key documents.Strong IT and organisational skills are essential, as the role involves maintaining filing systems, processing data, and supporting information governance. You'll also liaise professionally with colleagues, stakeholders, and the public, managing phone enquiries and welcoming visitors to the service.In addition, you will support the team with tasks such as maintaining annual leave records, assisting with staff inductions, transcribing meeting minutes, and contributing to quality improvement initiatives. This is an excellent opportunity to join a compassionate, child-focused team and contribute to a service that makes a real difference to families across the region.
Main duties of the job
The post holder will provide comprehensive administrative support to the Facing the Challenge team, ensuring the smooth delivery of services. Key responsibilities include managing team diaries, arranging and supporting meetings, minute taking, drafting and sending correspondence, and ensuring all tasks are carried out in line with Health Board policies and procedures. Flexibility and the ability to adapt to changing service needs are essential. For full details, please refer to the Job Description and Person Specification.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
The post holder will provide comprehensive administrative support to the Facing the Challenge team, ensuring the smooth delivery of services. Key responsibilities include managing team diaries, arranging and supporting meetings, minute taking, drafting and sending correspondence, and ensuring all tasks are carried out in line with Health Board policies and procedures. Flexibility and the ability to adapt to changing service needs are essential. For full details, please refer to the Job Description and Person Specification.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome
Job description
Job responsibilities
The post holder will provide comprehensive administrative support to the Facing the Challenge team, ensuring the smooth delivery of services. Key responsibilities include managing team diaries, arranging and supporting meetings, minute taking, drafting and sending correspondence, and ensuring all tasks are carried out in line with Health Board policies and procedures. Flexibility and the ability to adapt to changing service needs are essential. For full details, please refer to the Job Description and Person Specification.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome
Person Specification
Experience
Essential
- Demonstrate experience in an administrative role
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of record
- Experience of transcribing and minute taking
Desirable
- Ability to work on own initiative and manage own workload and able to manage diaries and advanced keyboard skill
- Good written and verbal communication skills and problem solving and fact finding
- Keen to learn/develop skills
Qualifications & Knowledge
Essential
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
Person Specification
Experience
Essential
- Demonstrate experience in an administrative role
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of record
- Experience of transcribing and minute taking
Desirable
- Ability to work on own initiative and manage own workload and able to manage diaries and advanced keyboard skill
- Good written and verbal communication skills and problem solving and fact finding
- Keen to learn/develop skills
Qualifications & Knowledge
Essential
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
