Swansea Bay University Health Board

Service Administrative Support Officer

The closing date is 22 May 2025

Job summary

An exciting opportunity has arisen to join our dynamic and fast-paced Pharmacy Business Hub, based at Singleton Hospital.

The successful candidate may be required to provide support across other pharmacy departments, as well as the central Pharmacy Business Team, depending on service needs.

We are seeking to appoint a full-time team member (37.5 hours per week). The ideal candidate will be capable of managing and prioritising their own workload, demonstrating the ability to work independently and use their own initiative.

Applicants should possess strong numeracy skills, relevant office administration experience, and a solid working knowledge of Microsoft Office applications, with particular proficiency in MS Teams and Word.

If you are enthusiastic, motivated, and suitably qualified, this role presents an excellent opportunity to take on a rewarding new challenge within our service.

Main duties of the job

The post holder will provide comprehensive administrative support to the Pharmacy team, ensuring that all tasks are completed efficiently, accurately, and to a high standard.

Responsibilities will include the accurate processing of documents in accordance with instructions from the line manager, as well as demonstrating initiative in the ongoing development and application of administrative systems and procedures.

When required, the post holder will be responsible for organising meetings, preparing and distributing relevant documentation, including agendas and approved minutes. They will also be expected to take and transcribe minutes in a clear and timely manner, ensuring effective communication and follow-up.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-AC074-0525

Job locations

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications and Knowledge

Essential

  • Educated to level 3 qualification eg NVQ/QCF or RSA 111 (or equivalent)
  • Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational. Working knowledge of filing/data systems including record management/destruction of records.
  • Understanding of information governance protocol and importance of confidentiality.
  • Knowledge of organisational policies, procedures and relevant IT packages.
  • Evidence of commitment to ongoing personal development and willingness to undertake training and development as necessary.

Desirable

  • Business administration qualification.
  • ECDL/ typing qualification

Experience

Essential

  • Demonstrate experience in an administrative role.
  • Experience of communicating with all levels of professional staff and the public.
  • Experience of dealing with confidential matters and sensitive data, and regarding the appropriate maintenance and storage of records.
  • Ability to take comprehensive formal minutes and transcriptions and transcribing and minute taking.
  • Advanced knowledge of word processing, spreadsheet and presentation packages.

Desirable

  • Administering finance systems, e.g. requisitions, budget monitoring
Person Specification

Qualifications and Knowledge

Essential

  • Educated to level 3 qualification eg NVQ/QCF or RSA 111 (or equivalent)
  • Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational. Working knowledge of filing/data systems including record management/destruction of records.
  • Understanding of information governance protocol and importance of confidentiality.
  • Knowledge of organisational policies, procedures and relevant IT packages.
  • Evidence of commitment to ongoing personal development and willingness to undertake training and development as necessary.

Desirable

  • Business administration qualification.
  • ECDL/ typing qualification

Experience

Essential

  • Demonstrate experience in an administrative role.
  • Experience of communicating with all levels of professional staff and the public.
  • Experience of dealing with confidential matters and sensitive data, and regarding the appropriate maintenance and storage of records.
  • Ability to take comprehensive formal minutes and transcriptions and transcribing and minute taking.
  • Advanced knowledge of word processing, spreadsheet and presentation packages.

Desirable

  • Administering finance systems, e.g. requisitions, budget monitoring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Karen Davies

karen.davies19@wales.nhs.uk

01792704068

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-AC074-0525

Job locations

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Supporting documents

Privacy notice

Swansea Bay University Health Board's privacy notice (opens in a new tab)