Job summary
THIS IS A PERMANENT, FULL-TIME POST.
The department of Nuclear Medicine at Singleton Hospital (part of Swansea Bay University Health Board) is a busy academic imaging department operating two diagnostic state-of-the-art SPECT/CT cameras, two bone densitometry (DXA) scanners, a brand new, purpose-built, radio pharmacy, a therapy section and a mobile PET/CT service. The Singleton Hospital is situated next to the sea in Swansea, and is also adjacent to the Singleton University campus.
We are seeking an exceptionally motivated individual to join our friendly and dynamic team. In return for dedication and hard work, we offer well established, structured mentoring and staff development strategies to support with this role. The post holder will be required to contribute to the smooth and efficient running of the Nuclear Medicine Reception Offices, particularly the bone densitometry service reception, and to provide the clerical and administrative functions associated with the work undertaken in Nuclear Medicine. The post holder will also be required to provide patient support and to ensure their welfare when in the Nuclear Medicine Service.
Main duties of the job
Nuclear Medicine is a highly specialized service providing Radiopharmaceuticals, Diagnostic Investigations, Radionuclide Therapy, PET/CT and DXA scans to patients of Local Health Boards in the South West Wales Area.
Within this service the post holder will be part of a highly skilled team involved in the provision of the diagnostic and DXA service in South West Wales, providing support to colleague clerical officers in the provision of the DXA services in Nuclear Medicine. The post-holder will be the initial contact in the patient journey within Nuclear Medicine.
The post holder will ensure the smooth and efficient running of the Nuclear Medicine Reception Offices, and to provide clerical, administrative and healthcare support functions associated with the daily work of DXA.
The post holder will be expected to liaise with technical, nursing staff and patients to deliver an efficient nuclear medicine service with main focus on scheduling of appointments.They will be expected to manage the entry of patient data onto specific databases, maintaining patient confidentiality at all times.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
The successful candidate will be responsible for ensuring independent administrative cover, following an adequate period of training and for supporting the service flexibly during the contracted time.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
The successful candidate will be responsible for ensuring independent administrative cover, following an adequate period of training and for supporting the service flexibly during the contracted time.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- 5 GCSEs or equivalent, Grade C or above
- Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar
- RSA II or equivalent demonstrable experience
- Proof of appropriate CPD
Desirable
- ECDL or equivalent experience and or qualifications
- Customer Service qualification L2
- Word processing qualification
- Computer qualification
- Qualification in administration or equivalent
- Qualification in healthcare
- 3 A Levels
- BSc or MSc in relavent area
Experience
Essential
- Experience of working in an administrative/office environment
- Experience of typing/data entry
Desirable
- Working in a call centre environment
- Substantial office environment
- Subtantial healthcare office environment
- Experience in taking minutes
Aptitude and abilities
Essential
- Ability to use Microsoft Office e.g. word/excel
- Ability to use virtual platforms e.g. Teams, Zoom
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Flexible approach to work
- Ability to prioritise and meet service demand
- Dealing with complaints
- Ability to travel within geographical area to meet the business needs
- Good organisational skills
Desirable
Person Specification
Qualifications
Essential
- 5 GCSEs or equivalent, Grade C or above
- Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar
- RSA II or equivalent demonstrable experience
- Proof of appropriate CPD
Desirable
- ECDL or equivalent experience and or qualifications
- Customer Service qualification L2
- Word processing qualification
- Computer qualification
- Qualification in administration or equivalent
- Qualification in healthcare
- 3 A Levels
- BSc or MSc in relavent area
Experience
Essential
- Experience of working in an administrative/office environment
- Experience of typing/data entry
Desirable
- Working in a call centre environment
- Substantial office environment
- Subtantial healthcare office environment
- Experience in taking minutes
Aptitude and abilities
Essential
- Ability to use Microsoft Office e.g. word/excel
- Ability to use virtual platforms e.g. Teams, Zoom
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Flexible approach to work
- Ability to prioritise and meet service demand
- Dealing with complaints
- Ability to travel within geographical area to meet the business needs
- Good organisational skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
