Job summary
An exciting opportunity has arisen for an administration support officer to join the Health Access Team for asylum seekers within Swansea Bay University Health Board.
The Health Access Team is a dynamic and innovative nurse led service. It provides a holistic, person centred approach in assessment of an individual's physical and emotional well-being, The team promotes healthy behaviours and delivers public health services. The team sign posts and refers to services, voluntary support and translated health information. The team advocates for individuals, and represents the needs of asylum seekers in a variety of strategic forums.
The team promotes a nurturing supportive environment to ensure Staff will thrive and reach their full potential within the service.
Innovation and opportunities for professional development are encouraged within the confines of local, national and international policies.
Main duties of the job
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
The ability to speak Welsh is desirable for this post; Welsh and /or English speakers are equally welcome to apply.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Level 3 qualification eg NVQ/QCF or RSA 111 (or equivalent).
Desirable
- Business administration qualification
Knowledge
Essential
- Understanding of information governance protocol and importance of confidentiality. Knowledge of organisational policies, procedures and relevant IT packages.
- Working knowledge of filing/data systems including record management/destruction of records.
Desirable
- Advanced knowledge of word processing, spreadsheet and presentation packages
Experience
Essential
- Experience of dealing with confidential matters and sensitive data, and regarding the appropriate maintenance and storage of records
- Experience of communicating with all levels of professional staff and the public
- Demonstrate experience in an administrative role.
Desirable
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment.
Aptitude and abilities
Essential
- Good written and verbal communication skills, ability to problem solve and fact finding.
- Able to demonstrate situations where effective leadership skills have been used within an admin role to demonstrate tact and diplomacy when working with others.
- Ability to work on own initiative, work to deadlines and under pressure to organise multiple tasks. Able to act within area of competency and make appropriate judgements.
- Ability to work within a team to be flexible in relation to service demands and requests of the manager.
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Person Specification
Qualifications
Essential
- Level 3 qualification eg NVQ/QCF or RSA 111 (or equivalent).
Desirable
- Business administration qualification
Knowledge
Essential
- Understanding of information governance protocol and importance of confidentiality. Knowledge of organisational policies, procedures and relevant IT packages.
- Working knowledge of filing/data systems including record management/destruction of records.
Desirable
- Advanced knowledge of word processing, spreadsheet and presentation packages
Experience
Essential
- Experience of dealing with confidential matters and sensitive data, and regarding the appropriate maintenance and storage of records
- Experience of communicating with all levels of professional staff and the public
- Demonstrate experience in an administrative role.
Desirable
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment.
Aptitude and abilities
Essential
- Good written and verbal communication skills, ability to problem solve and fact finding.
- Able to demonstrate situations where effective leadership skills have been used within an admin role to demonstrate tact and diplomacy when working with others.
- Ability to work on own initiative, work to deadlines and under pressure to organise multiple tasks. Able to act within area of competency and make appropriate judgements.
- Ability to work within a team to be flexible in relation to service demands and requests of the manager.
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
