Job summary
THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO FUNDING
The post holder will provide and maintain a flexible, dedicated, comprehensive support service to departments of theHealth Board, under the direction of Portering Coordinator / Portering Shift Leader, enabling both clinical and non-clinicaldepartments to function effectively.o Undertake a wide range of routine portering duties including moving and handling, in line with porteringdepartment and general Health Board policies and procedures, with a commitment to customer care, following onthe job training.o Work as part of a team to provide an efficient portering services to the Health Board, contributing to first classcustomer service to all users of the Health Board.
Main duties of the job
To transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed,chair, trolley etc.o transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal whereappropriate
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
Planning and Design To transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed,chair, trolley etc. transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal whereappropriateImprovement, Monitoring, Policy/Service Development Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering ServiceStandards and induction training work towards attaining NVQ qualification.Communication. Use a degree of initiative and deal with routine enquiries under a wide variety of subjects and work practices and procedures. Staffalso deal with non-routine enquiries and have the ability to be guided by supervisors, good practice and procedures in both areas.Supervisors are generally available for reference and all enquiries. Communicate effectively and efficiently with patients, visitors,colleagues and other staff using telephone, radio and bleep, asappropriate, in addition to face-to-face communication. Escort patients bereaved relatives to the mortuary as and when required Ensure that the expectations of service users are met through the compliance with the Portering Service standards. In the absence of supervisor to answer any telephone calls, recording details of requests for delegation by Portering Coordinator /Shift Leader.Operational Distribute/collect and dirty linen / laundry (including soiled and infected) to designated locations Collect, transfer hospital refuse and controlled waste (including general, clinical, sharps boxes, limbs and cytoxic waste) toappropriate disposal points in accordance with Health Board procedures, policies and appropriate competency training Transportation of controlled drugs in accordance with Health Board procedures and statutory guidelines. Transportation of patients meal containers. Collection and distribution of patients hospital notes, internal mail and sorting, franking of external mail in preparation for collection by an external provider. Collect, distribute and document specimens / bloods for pathology, as and when required, ensuring their security at all times.Compulsory training is essential for this role. Provide the exchange, transfer of manifold and gas cylinders and document a record of the usage. Report any identifiable faults. Undertake driving duties using vans/ambulances Undertake hospital mortuary duties in the transfer and documentation of the deceased, and assist the police, ambulance andundertakers to gain access to the mortuary, in the absence of mortuary personnel. Assist in the search for missing patients Undertake patrol rounds locking up / unlocking of hospital doors and windows. In the event of the baby tag alarm being activated - assist in accordance with the hospital policy Participate in emergency procedures through compliance with portering training including: Fire Major incident Air ambulance Medical emergencies Daily receipt, collection sorting and delivery of general and medical stores. Assist ambulance crews in loading and off-loading of patients. Undertake cleaning and inspection for the safe operation of stretcher, wheelchairs and other portering equipment and beresponsible for the safe and effective utilisation of equipment used by the Portering Service.Management, Training & Leadership Attend training as required to meet statutory and service needs within the Portering Service. Assist and provide guidance to newly appointed porters including demonstrating duties during the local induction phase, inawareness and familiarisation of the services provided and the processes that enable the service to function effectively, safely andsecurely. Every employee is personally responsible for the quality of work, which they individually perform. It is their duty to attain thehighest standards achievable both individually and collectively within the knowledge, skills and resources available in order toprovide an efficient quality service following on the job training and experience.Finance and Budget Transport patients valuables / cash etc to admin department.Digital and Information Carry out any requirement within the duties applicable to the Data Protection Act 1998
Job description
Job responsibilities
Planning and Design To transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed,chair, trolley etc. transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal whereappropriateImprovement, Monitoring, Policy/Service Development Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering ServiceStandards and induction training work towards attaining NVQ qualification.Communication. Use a degree of initiative and deal with routine enquiries under a wide variety of subjects and work practices and procedures. Staffalso deal with non-routine enquiries and have the ability to be guided by supervisors, good practice and procedures in both areas.Supervisors are generally available for reference and all enquiries. Communicate effectively and efficiently with patients, visitors,colleagues and other staff using telephone, radio and bleep, asappropriate, in addition to face-to-face communication. Escort patients bereaved relatives to the mortuary as and when required Ensure that the expectations of service users are met through the compliance with the Portering Service standards. In the absence of supervisor to answer any telephone calls, recording details of requests for delegation by Portering Coordinator /Shift Leader.Operational Distribute/collect and dirty linen / laundry (including soiled and infected) to designated locations Collect, transfer hospital refuse and controlled waste (including general, clinical, sharps boxes, limbs and cytoxic waste) toappropriate disposal points in accordance with Health Board procedures, policies and appropriate competency training Transportation of controlled drugs in accordance with Health Board procedures and statutory guidelines. Transportation of patients meal containers. Collection and distribution of patients hospital notes, internal mail and sorting, franking of external mail in preparation for collection by an external provider. Collect, distribute and document specimens / bloods for pathology, as and when required, ensuring their security at all times.Compulsory training is essential for this role. Provide the exchange, transfer of manifold and gas cylinders and document a record of the usage. Report any identifiable faults. Undertake driving duties using vans/ambulances Undertake hospital mortuary duties in the transfer and documentation of the deceased, and assist the police, ambulance andundertakers to gain access to the mortuary, in the absence of mortuary personnel. Assist in the search for missing patients Undertake patrol rounds locking up / unlocking of hospital doors and windows. In the event of the baby tag alarm being activated - assist in accordance with the hospital policy Participate in emergency procedures through compliance with portering training including: Fire Major incident Air ambulance Medical emergencies Daily receipt, collection sorting and delivery of general and medical stores. Assist ambulance crews in loading and off-loading of patients. Undertake cleaning and inspection for the safe operation of stretcher, wheelchairs and other portering equipment and beresponsible for the safe and effective utilisation of equipment used by the Portering Service.Management, Training & Leadership Attend training as required to meet statutory and service needs within the Portering Service. Assist and provide guidance to newly appointed porters including demonstrating duties during the local induction phase, inawareness and familiarisation of the services provided and the processes that enable the service to function effectively, safely andsecurely. Every employee is personally responsible for the quality of work, which they individually perform. It is their duty to attain thehighest standards achievable both individually and collectively within the knowledge, skills and resources available in order toprovide an efficient quality service following on the job training and experience.Finance and Budget Transport patients valuables / cash etc to admin department.Digital and Information Carry out any requirement within the duties applicable to the Data Protection Act 1998
Person Specification
Knowledge
Essential
- Good standard of general education covering a number of topics
- Understanding of customer services within the hospital environment
Desirable
- Fire Wardens Certificate
- Previous experience working in a portering role or role involving working with members of the general public
Qualifications
Essential
- Customer services training NVQ level 2 Knowledge of effective team working
Desirable
- Previous experience within a hospital environment
Person Specification
Knowledge
Essential
- Good standard of general education covering a number of topics
- Understanding of customer services within the hospital environment
Desirable
- Fire Wardens Certificate
- Previous experience working in a portering role or role involving working with members of the general public
Qualifications
Essential
- Customer services training NVQ level 2 Knowledge of effective team working
Desirable
- Previous experience within a hospital environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
