Job summary
THIS POST IS FIXED TERM UNTIL APRIL 2026 TO COVER SECONDMENT.
Track dental specialities patients along the pathway from referral to treatment, ensuring that the most current information on a patient is updated on all appropriate administration systems.
Liaise with Senior Medical Staff, Senior Management Team, other members of staff, the public and General Practitioners and other Health Professionals to provide a high quality, efficient and effective patient-based information.
The post holder will be required to work within standard operating procedures and must be able to manage own workload.
Guidance and advice will be available from Directorate Support Manager. Ensure that the Patient Administrative System accurately reflects the status of all patients' Open pathways.
Demonstrate confidentiality and discretion in all dealings with both staff, public and external sources alike.
The post holder will be required to work within standard operating procedures and must be able to manage own workload.
Main duties of the job
Plan and organise clinics for consultant(s) and designated medical staff on a daily basis.
Ensure work is prioritised and objectives achieved, maintaining accuracy despite interruptions
Organise the booking of the urgent suspected cancer referrals in conjunction with WAG guidelines.
Administer set up of Outpatient clinics ensuring the full utilisation of clinic capacity which will regularly require contacting patients at short notice and making sure relevant documents are readily available in a timely manner.
Responsible for clinic activity amendments due to Consultant(s) annual leave and sickness
Attend regular staff meetings to discuss month on month progress on waiting times and making plans for the month ahead with the service manager.
Understand the pathway of each service user; monitoring their progress and ensuring timely intervention is achieved, where necessary
Have a key knowledge of all relevant Health Board policies and procedures and adhere to at all times
Must be fully conversant with current Cancer Pathway and Referral to Treatment Guidance and ensure that practices are implemented.
The post holder will be required to work within standard operating procedures and must be able to manage own workload.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Track dental specialities patients along the pathway from referral to treatment, ensuring that the most current information on apatient is updated on all appropriate administration systems. Liaise with Senior Medical Staff, Senior Management Team, other members of staff, the public and General Practitioners and otherHealth Professionals to provide a high quality, efficient and effective patient-based information. The post holder will be required to work within standard operating procedures and must be able to manage own workload.Guidance and advice will be available from Directorate Support Manager. Ensure that the Patient Administrative System accuratelyreflects the status of all patients Open pathways. Demonstrate confidentiality and discretion in all dealings with both staff, public and external sources alike. The post holder will be required to work within standard operating procedures and must be able to manage own workload.Guidance and advice will be available from Directorate Support Manager
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Track dental specialities patients along the pathway from referral to treatment, ensuring that the most current information on apatient is updated on all appropriate administration systems. Liaise with Senior Medical Staff, Senior Management Team, other members of staff, the public and General Practitioners and otherHealth Professionals to provide a high quality, efficient and effective patient-based information. The post holder will be required to work within standard operating procedures and must be able to manage own workload.Guidance and advice will be available from Directorate Support Manager. Ensure that the Patient Administrative System accuratelyreflects the status of all patients Open pathways. Demonstrate confidentiality and discretion in all dealings with both staff, public and external sources alike. The post holder will be required to work within standard operating procedures and must be able to manage own workload.Guidance and advice will be available from Directorate Support Manager
Person Specification
Essential Qualifications & Knowledge
Essential
- Educated to Vocational Qualification Level 3 or able to demonstrate the equivalent level of knowledge, skills and experience.
- Qualifications in word-processing, spreadsheet, database and desk-top publishing or able to demonstrate the equivalent level of knowledge, skills and experience.
Desirable
- ECDL qualification.
- Competent in using WPAS.
- Understanding of Referral to Treatment Rules
Essential Experience
Essential
- Experience in Information Analysis.
- Competent user of Microsoft Office.
- Experience in the management of waiting lists.
Desirable
- Experience of working with Multi-disciplinary teams.
- Experience of working in a similar NHS environment
Essential Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Excellent communication and presentation skills.
- Ability to communicate often complex, highly sensitive & contentious information.
- Numerate and confident with figures.
- Ability to work under constant pressure in a busy environment
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other Essential Criteria
Essential
- Reliable, well organised with ability to use own initiative and prioritise own workload.
- Self-motivated and a team player
Person Specification
Essential Qualifications & Knowledge
Essential
- Educated to Vocational Qualification Level 3 or able to demonstrate the equivalent level of knowledge, skills and experience.
- Qualifications in word-processing, spreadsheet, database and desk-top publishing or able to demonstrate the equivalent level of knowledge, skills and experience.
Desirable
- ECDL qualification.
- Competent in using WPAS.
- Understanding of Referral to Treatment Rules
Essential Experience
Essential
- Experience in Information Analysis.
- Competent user of Microsoft Office.
- Experience in the management of waiting lists.
Desirable
- Experience of working with Multi-disciplinary teams.
- Experience of working in a similar NHS environment
Essential Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Excellent communication and presentation skills.
- Ability to communicate often complex, highly sensitive & contentious information.
- Numerate and confident with figures.
- Ability to work under constant pressure in a busy environment
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other Essential Criteria
Essential
- Reliable, well organised with ability to use own initiative and prioritise own workload.
- Self-motivated and a team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
