Job summary
A new and exciting opportunity has arisen in Speech and Language Therapy to work within the administration department on a full time basis. This key post will involve the day to day delivery of administrative duties, to support the wider Speech and Language Therapy team. You will work within a robust and supportive team of admin officers and have access to learning and development opportunities. The team are creative, innovative and dynamic with a solution-focused outlook and a passion for service improvement. You will work with a variety of NHS and Local Authority staff, and will therefore need excellent communication skills, and the ability to be flexible in terms of task approach. We are a team who are proud to demonstrate the Health Board values in all our interactions and are committed to inclusion, equality and diversity.
Main duties of the job
Your time will be split between children's and adult services, with a focus on patient facing duties. This will include answering the telephone to deal with queries, booking appointments, distribution of reports and letters and booking clinical space. Alongside this you will also be involved in data capture, equipment ordering, diary management and supporting meetings. You will need excellent and confident IT skills, as many of our processes are now paperless. You will be expected to attend meetings in order to capture action points and circulate information to other professionals as needed. You will also need to be a resilient team player, who is able to manage demands, work to deadlines and monitor your own workload.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Educated to Vocational Level 3 in a relevant subject
- Demonstrates relevant knowledge, skills and experience
- Good knowledge of MS Office packages
- Demonstrates awareness of policies and procedures for dealing with confidential data
Desirable
- ECDL or equivalent qualification.
Experience
Essential
- Demonstrates experience of administrative processes
- Demonstrates experiences managing data
- Experience of communicating with all levels of professional staff, and the public
- Experience of dealing with sensitive data
- Experience of minute taking
Desirable
- Experience of managing procurement procedures
- Experience of working in an NHS environment
Aptitude and Abilities
Essential
- Experience of filing / data systems including record management
- Ability to work on own initiative and manage own caseload
- Good written and verbal communication skills
- Good organisational skills, problem solving and fact finding
- Demonstrates the ability to work within a team, and to take direction from senior team members
Desirable
Other
Essential
- Ability to travel within geographical area
- Able to work hours flexibly if needed.
Person Specification
Qualifications and Knowledge
Essential
- Educated to Vocational Level 3 in a relevant subject
- Demonstrates relevant knowledge, skills and experience
- Good knowledge of MS Office packages
- Demonstrates awareness of policies and procedures for dealing with confidential data
Desirable
- ECDL or equivalent qualification.
Experience
Essential
- Demonstrates experience of administrative processes
- Demonstrates experiences managing data
- Experience of communicating with all levels of professional staff, and the public
- Experience of dealing with sensitive data
- Experience of minute taking
Desirable
- Experience of managing procurement procedures
- Experience of working in an NHS environment
Aptitude and Abilities
Essential
- Experience of filing / data systems including record management
- Ability to work on own initiative and manage own caseload
- Good written and verbal communication skills
- Good organisational skills, problem solving and fact finding
- Demonstrates the ability to work within a team, and to take direction from senior team members
Desirable
Other
Essential
- Ability to travel within geographical area
- Able to work hours flexibly if needed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
