Lymphoedema Administration Officer

Job summary

The post holder will be an important member of the Swansea Bay University Health Board (SBUHB) Lymphoedema Team. They will provide administrative support to the SBUHB Lymphoedema team. The post holder will co-ordinate, organise & prepare the smooth day-to-day running of the Lymphoedema Clinic. They will provide support to Lymphoedema Administrative Lead. The post holder will be tasked with processing of referrals, clinical letters, discharges and oracle ordering. Data collection on projects including entering data into excel will be vital. Also support the preparation of monthly Health Board Lymphoedema data reports.The post holder will deal with queries from patients, Health Care Professionals and other agencies face to face and by telephone.You will be working as a member of a team providing efficient and effective secretarial support hence supporting the delivery of a high quality service to patients and staff.

Main duties of the job

Typing of appropriate official correspondence and related clerical duties.To maintain confidentiality of information at all times.Communicate with a wide range of people from a variety of professional and nonprofessional backgrounds both orally and electronically providing information and responding to queries, ensuring a high degree of accuracy and detailEnter and analyse data and produce routine information reports on a variety of workforce and performance data for Lymphoedema Health Board Services

Responds appropriately to patient queries, often dealing with anxious/distressed patients face to face or by telephone.Demonstrate effective communication skills with Multidisciplinary Team, staff, patients and carers, which may require tact, persuasion and motivation.Assist with general office duties as necessary including receiving, sending and sorting mail, photocopying, emailing distribution as necessary.To provide support with data entry into excel. Provide basic analysis on the data.Designing bespoke proformas for data collection and overseeing their timely return.

Please see the job description for further information

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.