Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR 3 MONTHS DUE TO SERVICE NEEDS.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
Vacancies have arisen for a general Porters based at Morriston Hospital in Swansea Bay University Health Board. The posts will be based on one site, although there may be a requirement to work at other Health Board hospitals. We are offering 37.5 hrs contracts and the working pattern will be varied with shifts covering a 24/7 service.
The post holder will be required to undertake a wide range of routine Portering duties including Patient movement, moving and handling, in line with the Portering department and general Health Board policies and procedures, with a commitment to customer care, following on the job training.
They will also be required to provide and maintain a flexible, dedicated, comprehensive support service to departments of the hospitals, under the direction of Portering Coordinator/ Portering Shift Leaders, establishing both clinical and non-clinical departments to function effectively.
The post holder will work as part of a team to provide an efficient Portering services to the Health Board, contributing to first class customer service to all users of the Health Board.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
We look forward to receiving your application.
Main duties of the job
- Transport patients valuables / cash etc to admin department. Daily receipt, collection sorting and delivery of general and medical stores.
- Transportation of controlled drugs in accordance with Trust procedures and statutory guidelines. Transportation of patient's meal containers. Collection and distribution of Patients' hospital notes, internal mail and sorting, franking of external mail in preparation for collection by an external provider.o Collect, distribute and document specimens / bloods for pathology, as and when required, ensuring their security at all times. Compulsory training is essential fort this role. Provide the exchange, transfer of manifold and gas cylinders and document a record of the usage. Report any identifiable faults.o Undertake driving duties using vans/ambulances, undertake hospital mortuary duties in the transfer and documentation of the deceased, and assist the police, ambulance and undertakers to gain access to the mortuary, in the absence of mortuary personnel.o Escort patients bereaved relatives to the mortuary as and when required, ensure that the expectations of service users are met through the compliance with the Portering Service standards.o Attend training as required to meet statutory and service needs within the Portering Service.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
Though under supervision, the post holder is required to use a degree of initiative and deal with routine enquiries under a wide variety of subjects and work practices and procedures. Staff also deal with non-routine enquiries and have the ability to be guided by supervisors, good practice and procedures in both areas. Supervisors are generally available for reference and all enquiries. Frequent exposure to traumatic circumstances especially when dealing with Major Trauma / RTA whilst working in Accident & Emergency Department, Mortuary etc. Frequent transportation of deceased patients, (including babies) to the mortuary. Contact with deceased patients relatives is always under supervision of others, however, portering staff will have regular contact as part of this process e.g. Accompanying relative to the mortuary.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
Though under supervision, the post holder is required to use a degree of initiative and deal with routine enquiries under a wide variety of subjects and work practices and procedures. Staff also deal with non-routine enquiries and have the ability to be guided by supervisors, good practice and procedures in both areas. Supervisors are generally available for reference and all enquiries. Frequent exposure to traumatic circumstances especially when dealing with Major Trauma / RTA whilst working in Accident & Emergency Department, Mortuary etc. Frequent transportation of deceased patients, (including babies) to the mortuary. Contact with deceased patients relatives is always under supervision of others, however, portering staff will have regular contact as part of this process e.g. Accompanying relative to the mortuary.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Essential Qualifications & Knowledge
Essential
- A good standard of general education covering a number of topics. On the Job Induction COSHH Trained Health & Safety Manual handling Violence & Aggression Knowledge of effective team working Understanding of customer services environment. Lifting and handling awareness
Desirable
- Customer services training NVQ level 1/ 2
- Fire Wardens Certificate
Experience
Essential
- Experience of working in a customer focused environment
Desirable
- Previous experience within a hospital environment
- Previous experience working in a portering role or role involving working with members of the general public
Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to cover a range of routine work procedures following job training
- Ability to achieve NVQ Knowledge level 2 portering
- Able to use own initiative throughout various hospital areas, having the ability to prioritize workload as required.
- High standard of communication skills required. Significant interaction with patients requiring tact and empathy skills. Will be able to support supervisory staff in training new starters and demonstrating range of duties.
- Ability to travel within geographical area
- Able to work hours flexibly
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Essential Qualifications & Knowledge
Essential
- A good standard of general education covering a number of topics. On the Job Induction COSHH Trained Health & Safety Manual handling Violence & Aggression Knowledge of effective team working Understanding of customer services environment. Lifting and handling awareness
Desirable
- Customer services training NVQ level 1/ 2
- Fire Wardens Certificate
Experience
Essential
- Experience of working in a customer focused environment
Desirable
- Previous experience within a hospital environment
- Previous experience working in a portering role or role involving working with members of the general public
Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to cover a range of routine work procedures following job training
- Ability to achieve NVQ Knowledge level 2 portering
- Able to use own initiative throughout various hospital areas, having the ability to prioritize workload as required.
- High standard of communication skills required. Significant interaction with patients requiring tact and empathy skills. Will be able to support supervisory staff in training new starters and demonstrating range of duties.
- Ability to travel within geographical area
- Able to work hours flexibly
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
