Business Administration Apprentice - Planned Care Team

Swansea Bay University Health Board

Information:

This job is now closed

Job summary

This post is for a fixed term of 12 months with the potential to move into a permanent Band 2 administration role on successful completion of the apprenticeship programme.

This is a work-based training programme, with protected study time to complete a level 2 qualification in Business Administration. The programme is delivered on site with our training providers and in the workplace where you will be learning on the job while receiving training from experienced staff.

Based in the Planned Care Team at Morriston Hospital, you will work under the direction and supervision of experienced staff to support the provision of services whilst working as a member of the team and maintaining a safe environment.

This is a training role within a designated area where the you will work alongside colleagues to undertake a range of supervised duties. The post holder will be responsible for scheduling appointments and liaising with patients and clinical staff to share information.

Main duties of the job

Swansea University Health Board in partnership with our training providers are offering the opportunity to complete an apprenticeship in Business Administration at Level 2 within the Planned Care Team based at Morriston Hospital.

This will consist of a work placement within the department, supported by teaching sessions to ensure that the apprentice has the relevant knowledge and skills to work effectively within the Health Board. This role is to support the staff within the Planned Care Team with the running of the service and work towards successful completion of the apprenticeship qualification.

This role will involve working with the public and a wide range of staff groups.

Candidates should be self motivated, willing to learn and have a positive, can-do attitude and approach to be part of a team that delivers a high quality service to all.

All applicants must:

obe aged 16+ obe resident in the UK/EEA for the last three yearsonot be in any form of formal government-funded education qualificationsohave a good general standard of GCSE education or equivalent

onot hold a Level 2 NVQ in Business Administration, a similar subject, or at an equivalent levelonot have a Degree

obe flexible within normal working hours (37.5 hours per week)This post is for a fixed term of 12 months.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Date posted

12 April 2024

Pay scheme

Other

Salary

£21,600 a year Apprentice Rate - £12.00 per hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

130-ANC036-0424

Job locations

Morriston Hospital

Swansea

SA6 6NL


Job description

Job responsibilities

To support Patient Pathway Supervisors and Co-Ordinators with Surgical Specialties patients along the RTT pathway from referral to treatment, booking clinic appointments and ensuring that the most current information on a patient is updated on all appropriate administration systems.

To liaise with all members of staff, the public and General Practitioners and other Health Professionals to provide a high quality, efficient and effective patient based information.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

To support Patient Pathway Supervisors and Co-Ordinators with Surgical Specialties patients along the RTT pathway from referral to treatment, booking clinic appointments and ensuring that the most current information on a patient is updated on all appropriate administration systems.

To liaise with all members of staff, the public and General Practitioners and other Health Professionals to provide a high quality, efficient and effective patient based information.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

  • Good standard of education

Skills

Essential

  • Identified Skills in application

Experience

Essential

  • Gave relevant examples of experience
Person Specification

Qualifications

Essential

  • Good standard of education

Skills

Essential

  • Identified Skills in application

Experience

Essential

  • Gave relevant examples of experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Swansea

SA6 6NL


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Swansea

SA6 6NL


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Apprentice Academy

Ruth Evans

ruth.evans12@wales.nhs.uk

Date posted

12 April 2024

Pay scheme

Other

Salary

£21,600 a year Apprentice Rate - £12.00 per hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

130-ANC036-0424

Job locations

Morriston Hospital

Swansea

SA6 6NL


Supporting documents

Privacy notice

Swansea Bay University Health Board's privacy notice (opens in a new tab)