Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE
An exciting opportunity has arisen for a forward thinking, dynamic Directorate Manager to join the Complex Care Team, Mental Health & Learning Disabilities
As Directorate Manager you will be work closely with Associate Service Group Director and be operationally accountable for provision of key services within Complex Care and Long Term Care Service, being accountable and responsible for standards of care, environment of care, patient experience and care outcomes of patients, that we commission services for across a wider range of independent provider settings.
You will promote multi-professional and multi- agency team working to improve patient care pathways, lead and direct staff within the team on commissioning of services to meet the client needs.
You will actively contribute to the delivery of strategic, operational performance targets working within financial resources and ensuring management of resources relating to identified cost savings and efficiency targets and promoting innovative ways of working through further development of Complex and Long Term Care services. A background in management leadership and financial/ budgetary roles would be beneficial.
Main duties of the job
Strategic Management - responsible for development, delivery & monitoring of strategies for the complex care service, focusing on person-centred approaches to care to deliver a service that prioritises the care needs of patients & embodies the principles of prudent healthcare.
Performance Management - operational management, organisational & delivery of Complex Health Care across MH & LD Service Group
Finance Management - working within financial resources, ensuring breakeven on delegated budgets, including monitoring of cost savings & efficiency targets.
Service Delivery & Improvement - review delivery of services within service group & independent sector to maximise efficiency for patients & staff, ensuring effective financial management when commissioning services.
Communication & Engagement - build, maintain strong influential relationships with colleagues, staff, all stakeholders to enable the Service Group to develop a culture of collaborative working & commitment to delivering quality services & outcomes for patients, ensuring the patient's voice is heard.
Information Resources - compliance with policies & procedures and support development of appropriate systems and clear processes to support effective and timely patient flow.
Post holder will be a credible leader, able to direct, lead and empower staff to a high standard of professionalism, efficiency & effectiveness in service delivery & that quality, governance, financial and performance objectives are achieved.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
- Operationally manage and lead designated areas of responsibility within the Complex Care Team .
- Responsible for the delivery of effective Performance Management, Service and Financial Framework Targets, Communication and Information Governance for the designated area of responsibility.
- Responsible for the line management of staff involving recruitment, appraisal, CPD and performance.
- Liaise with other senior managers and professionals to ensure the effective delivery of a safe and effective care within designated areas of responsibility within the Directorate.
- To lead on the development of designated business cases.
- Lead and support the Divisional Manager in effectively managing the patient pathway performance and service improvement within a Directorate.
- Be required to interpret and implement national guidelines & CHC Framework to ensure effective delivery of clinical services within areas of responsibility as well as interpret national policy relating to patient pathway and access targets and make recommendations to the Service Group on changes to ensure compliance.
Job description
Job responsibilities
- Operationally manage and lead designated areas of responsibility within the Complex Care Team .
- Responsible for the delivery of effective Performance Management, Service and Financial Framework Targets, Communication and Information Governance for the designated area of responsibility.
- Responsible for the line management of staff involving recruitment, appraisal, CPD and performance.
- Liaise with other senior managers and professionals to ensure the effective delivery of a safe and effective care within designated areas of responsibility within the Directorate.
- To lead on the development of designated business cases.
- Lead and support the Divisional Manager in effectively managing the patient pathway performance and service improvement within a Directorate.
- Be required to interpret and implement national guidelines & CHC Framework to ensure effective delivery of clinical services within areas of responsibility as well as interpret national policy relating to patient pathway and access targets and make recommendations to the Service Group on changes to ensure compliance.
Person Specification
Qualifications
Essential
- Master's degree or equivalent experience at senior management level within the NHS
- Service Improvement qualification (Silver) or working towards.
Desirable
- Formal Service Improvement qualification e.g. FISH, six sigma
Experience
Essential
- Line management experience.
- Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met.
- Evidence of managing change and service planning capabilities.
- Proven track record of effective operational delivery.
Skills
Essential
- Excellent communication organisational skills.
- Resilient to cope with people management issues on a day-to-day basis often with emotive and adversary environment.
- Excellent interpersonal and leadership qualities.
- Ability to manage, motivate and develop team working.
Desirable
Person Specification
Qualifications
Essential
- Master's degree or equivalent experience at senior management level within the NHS
- Service Improvement qualification (Silver) or working towards.
Desirable
- Formal Service Improvement qualification e.g. FISH, six sigma
Experience
Essential
- Line management experience.
- Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met.
- Evidence of managing change and service planning capabilities.
- Proven track record of effective operational delivery.
Skills
Essential
- Excellent communication organisational skills.
- Resilient to cope with people management issues on a day-to-day basis often with emotive and adversary environment.
- Excellent interpersonal and leadership qualities.
- Ability to manage, motivate and develop team working.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
